Every review we hold for the St. Ives office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have recently bought our home through Harvey Robinson in St Ives - moving from Devon to Cambridgeshire. When we first viewed the property, Sophie showed us around and then replied promptly with following emails. Katie then took over our purchase. She was extremely professional and friendly, again answering all questions promptly. We were regularly updated with the progress of our purchase. Katie and her team were a pleasure to deal with and really helped during a stressful time. We are not intending to move again, however we would happily recommend Harvey Robinson to anyone that is buying or selling. Thank you Katie and the Harvey Robinson team!
Alison · 25 September 2023
Agent replied · 21 June 2024
Hi Alison, thank you for your lovely review of the St Ives team, we all hope that you are settling in well in your new home!
★★★★★ 5/5
TrustpilotValuation Request
Having dealt with Harvey Robinson on a number of occasions over the last few years, where they led us down a very professional path and moves, we needed a valuation on our current property. Sophie Taylor was very happy to do this and spent a considerable amount of time researching properties as similar as she could find to give us a realistic valuation. She also spent time in assessing the properties strengths during her visit, and we are grateful to her for time, efforts and professionalism.
Simon · 25 March 2025
★★★★★ 5/5
GoogleWe used Harvey Robinson for our house sale in 2023/24. All of the team members we dealt with were really helpful, and the service provided was superb. Megan was our main point-of-contact and she was excellent throughout. We received instant feedback after every single viewing which was so useful, and we were kept informed throughout with fortnightly updates. We would definitely use Harvey Robinson again and would have no hesitation recommending them.
Shona · 22 February 2024
Agent replied · 21 June 2024
Thank you for trusting us with the sale of your home Shona. We are pleased that you found the instant feedback helpful. We wish you and your family all the happiness in your new home.
★★★★★ 5/5
GoogleReally pleased I went with Harvey Robinson, Katie, Chloe and team, were very efficient and professional, keeping me up to date and fully informed every step of the process when selling my Aunty's property. Providing helpful feedback after every viewing. This was very important as I live 3 hours away. Highly recommend this estate agent.
Debbie · 6 December 2024
Agent replied · 9 January 2025
Thank you so much for your review Debbie. We are so pleased that you chose to work with us too!
★★★★★ 5/5
GoogleWe purchased a property in early 2023 through Harvey Robinson, St Ives and found Grant McNicoll to be helpful, friendly and a first class communicator.
From the beginning we sensed that the vendors may have been "challenging" but Grant kept things moving and made regular contact with us to ensure that the sale progressed smoothly. Without his highly professional approach we may never have completed.
We would wholeheartedly recommend the services of Grant McNicoll of Harvey Robinson St Ives Office to both buyers and sellers in the area.
John · 27 July 2023
Agent replied · 21 June 2024
Hi John, thank you so much for such a wonderful review of your experience of purchasing through Harvey Robinson. We hope you are all enjoying life in your new home in Hilton.
★★★★★ 5/5
GoogleWe've had a brilliant experience with Harvey Robinson, St Ives and would definitely recommend them. The whole team were great and Sophie and Katie, who we usually dealt with mostly, were brilliant. We got regular updates and they we're great in ensuring everything was done to get the sale completed. Thank you to everyone at St Ives Harvey Robinson!
Nicky and Tim
Tim · 16 February 2026
Agent replied · 16 April 2026
Thank you Tim and Nicky for the 5* review. It was a difficult sale towards the end and we thank you for all of your help in getting it over the line.
★★★★★ 5/5
GoogleWe used Harvey Robinson to sell our property in Fenstanton. Being based in Cornwall meant it was difficult to get to the property very often and we relied on Katie and the team to make this process as painfree as possible.
Katie and the team were always available and kept us up to date all through the process, dealing with every setback and problem with calm professionalism. They all made us feel that getting the right owner for our property was their ultimate task.
I would recommend them to anyone who wants to see their property marketed and sold in a sympathetic manner.
Sue · 22 June 2023
Agent replied · 21 June 2024
Hi Sue, thank you so much for such a lovely review, I will pass your kind comments on to Katie.
★★★★★ 5/5
GoogleWhen I walked into the St Ives office I was greeted so professionally by Katie. The excellent service never faltered. Grant kept me informed throughout the selling process by regular phone calls. Nothing was too much trouble and when I did have a query he was always happy to listen and explain and give me an answer.
My house sold very quickly but unfortunately due to the purchasers buyers the process was quite lengthy so the updates from Grant were really paramount!
Over the years I have bought and sold various properties and can honestly say that the whole team at the St Ives office is the most professional and friendly I have ever known.
Can’t recommend them enough.
Cass · 22 June 2023
Agent replied · 21 June 2024
Hi Cass, thank you for your review. Your feedback was really welcome by the whole team and we were so thrilled with your comments we even shared the review on our socila media. Best of luck in the new home.
★★★★★ 5/5
GoogleWe instructed Harvey Robinson in St Ives to help us with selling my late father in Law’s property. From the off they were helpful, informative and supportive. They were very quick to have the property ready to go market once we had the house photo ready. The whole team helped us at different stages of the process, but we mostly worked with Katie who was amazing throughout once we had agreed a sale. She kept us updated fortnightly on the progress of the sale and it went through incredibly smoothly because of her assistance with solicitors. We would use them again and recommend to anyone who is looking to sell!
Ami · 22 June 2023
Agent replied · 21 June 2024
Hi Ami, thank you for your fantastic review of the St Ives team. We all hope you are keeoing well.
★★★★★ 5/5
GoogleMy experience with Harvey Robinson is a 5 star award!
Everything has gone well and smooth! From the advertisement until we sold the house and again now they are still calling to see if I am happy and settled.
They are always there to help and follow you.
Katie, which followed my sale, has been exceptional and amazing.
She was often calling and mailing my lazy solicitors, pushing them to make the process quicker, sometimes suggesting them what to do.
She was constantly updating me on where the process was and which the following step would have been.
Also Sophie has been very helpful and patient taking pictures of the house.
I am very happy with Harvey Robinson, they let me choose the price I wanted for the sale, they let us to retake the pictures of the house as many times as we wished.
The advertisement was very well made.
I used them twice, I bought from them 5 yers ago, and I would definitely use them again if I need in the future.
Davide · 22 June 2023
Agent replied · 21 June 2024
Hi Davide, thanks for taking the time to leave such a detailed review, we were delighted to get the opportunity to help you to move for a second time and if we can ever assist again in the future please give us a call.
★★★★★ 5/5
GoogleWe completed on our house sale today and like the other reviewers we were very satisfied with the service provided by Harvey Robinson. We had fortnightly updates and never had to chase for any information. They were respectful of our timelines and reassuring throughout. There was an online portal where all viewings were logged and all feedback entered promptly after the viewings. We first had our valuation more than 2 years ago but various delays meant we could not sell until later in 2022 - the team checked in every 6 months to see how things had progressed with our circumstances and eventually it paid off! We did invite other local estate agents to provide a valuation but were most impressed by Katie at Harvey Robinson as she presented a very logical and evidence based explanation as to how they would market our house and what the asking price should be. In conclusion I would highly recommend Harvey Robinson. Thanks team.
Sophie · 22 June 2023
Agent replied · 21 June 2024
Hi Sophie, thank you for such a detailed and wonderful review. I am delighted to hear that your experience of selling with us was a positive one.
★★★★★ 5/5
GoogleOver the course of several months in 2022, my partner and I were in close contact with Sophie at Harvey Robinson in St Ives as we purchased a house in the area. Sophie was supportive, informative and easy to liaise with throughout. We were kept up to date with regular phone calls and emails from Sophie, and we were able to get Sophie or one of her colleagues on the phone when we needed to share information from our side. We highly recommend working with Harvey Robinson, and Sophie in particular when considering buying or selling a property.
Jack · 22 June 2023
Agent replied · 21 June 2024
Hi Jack
Thank you so much for taing the time to leave us a review, I will pass on your kind comments to Sophie. we all hope you are settling in well to your new home.
★★★★★ 5/5
GoogleWe have just bought our forever dream home through Harvey Robinson. We have mainly dealt with Sophie who has been fantastic. From arranging our viewings which was so easy, the information and knowledge she had on the property where she was able to answer all of our questions and communication throughout the whole process from initial viewings to exchanging of contracts/completion has been an outstanding service. Sophie has been a pleasure to deal with and I would highly recommend their service. Thank you so much for everything. Emily & Nathan
Emily · 22 June 2023
Agent replied · 21 June 2024
Hi Emily & Nathan, thank you for your review of Harvey Robinson and in particular Sophie, I have passed on your feedback to Sophie who was understandably delighted.
★★★★★ 5/5
GoogleThe whole team at Harvey Robinson have been absolutely brilliant. The sale of our mother's house after her death was very problematic but Katie and her colleagues handled the situation with great sensitivity and professionalism at all times. The path towards successful completion was not easy but Katie spent hours chasing our purchasers, hounding solicitors on all sides, searching for solutions to problems and ensuring that the sale was progressed as quickly as possible. The team went above and beyond by making regular visits to an empty property to ensue all was well. Updates were thorough and regular, ensuring we were kept regularly informed. When things did get tough, Katie set out a range of options for us along with her recommendations for action, and her advice was always spot on. We were delighted with the service we received from Katie and her colleagues - well worth every penny of the fee we paid
Keith · 22 June 2023
Agent replied · 21 June 2024
Thank you for leaving a 5 star review Keith, your feedback is greatly appreciated and I will be sure to pass on to Katie in particular how appeciative you were of her help.
★★★★★ 5/5
GoogleVery professional team, we received all the information promptly and correctly. Chloe and Corrinne were very kind and they are natural responsive people. Thank you very much to everyone who cooperated with us! We definitely recommend the Harvey Robinson estate agency if you are looking for a reliable team of professionals!
Ilona · 13 December 2024
Agent replied · 9 January 2025
Thank you for taking the time to leave a review Ilona. We are sad that you didn't end up buying through ourselves but we are so pleased that you were happy with the service that we provided on the viewings.
★★★★★ 5/5
GoogleFrom the start of the process, I was extremely impressed by the service provided. Katie and Sophie were my main contacts. Communication excellent. A highly professional team. Would certainly consider using Harvey Robinson again and will recommend as appropriate.
My daughter had previously used the St Neots Office and again found them to be very professional and helpful. It was as a result of her using them that I had no hesitation in approaching them for my business.
Chris · 22 June 2023
Agent replied · 21 June 2024
What a fantastic review- thank you, and thank you also for your patience as we know this sale took a while longer than expected due to some hold ups with the solicitors.
★★★★★ 5/5
GoogleWe have been very impressed with the level of service from the whole team. Regular communication and updates have been made available and we have had advice on various aspects of the sale. I am confident that Katie and the team will support us through the whole sale. Highly recommended.
Matt · 20 December 2024
Agent replied · 9 January 2025
We are so pleased that you have been happy with the service provided so far Matt. Thank you for your review.
★★★★★ 5/5
GoogleDespite encountering solicitors and other estate agents who were not doing their jobs, the people at Harvey Robinson (particularly Grant and Katie) doggedly chased and harried several parties relentlessly in order to bring the chain to a conclusion. We were kept up-to-date at all times and we don’t believe any other agent could have matched their diligence and service. We’ll done everyone at the St Ives branch and thank you for a job very well done.
Richard · 22 June 2023
Agent replied · 21 June 2024
Hi Richard & Chris, thank you for your 5 star review and for your patience during this house move, the whole team were delighted to get this sale completed for you. Wishing you the best of luck in your new home.
★★★★★ 5/5
GoogleWe bought a house recently through Harvey Robinson and have been really impressed with them from start to finish. They responded to all of our enquiries promptly and were always polite, helpful and professional in their dealings with us. Special thanks to Katie who was always on the end of the phone when we had a query. Highly recommended.
Helen · 15 June 2024
Agent replied · 26 August 2024
Hi Helen and Alun,
Thank you for all of your help in getting the sale over the line. Your positive comments mean a lot to the team here. We look forward to working with you again in the future.
★★★★★ 5/5
GoogleWe found all the personnel very professional, yet friendly and helpful and were always prompt in their responses to queries. We would have no hesitation in recommending this company to any prospective Sellers or Purchasers of Property.
We would specifically like to thank Katie, Corrinne and Justin for their undivided attention during a very fraught negotiation.
Mike · 27 July 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave such a positive review Mike. We hope that you and Ruth are beginning to settle into your new home and have managed to start emptying the boxes!
★★★★★ 5/5
GoogleWe have been really pleased with the service we received from Harvey Robinson, who helped with our sale and purchase.
Katie and Sophie were both really helpful and supportive with the marketing of our property, and Grant kept us up to date regularly with the progression of our sale.
The whole team were friendly and professional and got back to us quickly if we had any questions. I would recommend Harvey Robinson in future.
Katie · 22 June 2023
Agent replied · 21 June 2024
Hi Katie, thank you for such lovely feedback. We all wish you the very best in your new home, please don't hesitate to get in touch if we can be of any further help.
★★★★★ 5/5
TrustpilotAmazing team - big shout out to Katie!
We purchased a house and Havey Robinson St Ives was the agent. The team there are incredible. Katie is an absolute asset to this company, along with Corrine, Sophie and Chloe. Katie’s customer service is impeccable and she dealt with getting this over the line impressively. Thanks to you all!
Jasmin · 31 October 2025
★★★★★ 5/5
GoogleMe and my partner have been viewing properties since August.. and it’s been stressful. But Corrine and Katie were an absolute pleasure to work with! Corrine rang me through the whole process to catch up and advised me on any properties she thought i may like! they were both so lovely and it made such a massive difference compared to some other companies we viewed with! Thank you so much i would recommend to anyone!
Lauren · 18 January 2025
★★★★★ 5/5
GoogleWe've had such a brilliant experience using Harvey Robinson for our house sale! Katie the Branch Manager was great at keeping us updated and following up with solicitors and buyers when needed to keep things moving. All the team are lovely and have all the info about the sale, so when we needed to ring they were always super helpful.
Jen · 23 March 2024
Agent replied · 21 June 2024
Thank you for your brilliant, 5* review Jen. We have really enjoyed working with you and we do hope that you are happy in your new home.
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