Stapleton Derby St. Helens reviews

★★★★★ 5/5

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Just a thank you to June and Taylor in the Rainford office. For the sale and completion of our house.Very friendly and professional. Would definitely recommend.

Stephen · 10 May 2021

★★★★★ 5/5

Facebook

We bought a 2nd home through Stapleton derby, we told sue what we were looking for and she found the perfect house! Sue helped us throughout the whole process, keeping us up to date regularly. Sue couldn’t do enough for us, we wanted a quick completion and thanks to sue we got it! Can’t recommend Stapleton derby enough, in particular sue, who was always there (no matter what time) professional and friendly throughout .

Darren · 5 March 2021

★★★★★ 5/5

Facebook

Thanks to June and Angela for selling our home the same day it went on the market and helping us buy our dream home! 😀

Liam · 27 February 2021

★★★★★ 5/5

Trustpilot

Great!

Stapleton Derby were great during the sale process .

Terry · 25 July 2025

★★★★★ 5/5

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Fantastic experience with Stapleton derby. Excellent service throughout. Would highly recommend them. All the staff where really friendly and helpful especially Sue who was a dream to deal with.

Emma · 4 October 2019

★★★★★ 5/5

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Thanks to Pam and the team , moved a tenant into a property at very short notice with a smile and the upmost professional service

William · 17 November 2020

★★★★★ 5/5

Trustpilot

Stapleton and derby quick sale

I cannot praise Stapleton And Derby enough nothing was to much trouble for June and her staff the sale went smooth and quickly nothing was to much trouble I would highly recommend this company

Rita · 8 September 2025

★★★★★ 5/5

Trustpilot

Really helpful

Quickly organised viewings for our property and we sold within a few weeks. Really helpful in keeping us up to date with the process as we didn't have the best solicitors!

Michelle · 6 October 2025

★★★★★ 5/5

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Big thank you to June & Angela at Stapleton Derby, Rainford. We found them incredibly helpful and friendly. 100% recommend.

Lauren · 29 December 2020

★★★★★ 5/5

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Absolutely amazing, I searched many agents whom weren’t interested. But as soon as I walked into Stapelton derby the excellent communication. I was a estate agent for many years and I was renting a property but definitely goes here to sell your property. 10/10 and the most proactive agents in st Helen’s. Thank you for everything ❤️

Tracy · 26 August 2022

★★★★★ 5/5

Facebook

Yes 100% Sue is absolutely amazing can’t thank you enough she goes above and beyond to help my mum and dad xx

Nicola · 25 October 2019

★★★★★ 5/5

Trustpilot

Five star service all the way from June…

Five star service all the way from June and Francesca, would highly recommend they were very supportive through the whole process

Gillian · 10 November 2025

★★★★★ 5/5

Trustpilot

Professional service

Professional service, I was kept up to date with all sale actions and then once sale agreed they continued to inform me of progress. The sale was made uncomplicated and easy. Thank you

Paul · 20 June 2025

★★★★★ 5/5

Trustpilot

Good Estate Agent - Rainford Office

Excellent service from the start of the process to completion , kept well informed at every stage, through verbal and 'e' communication.

Mark · 7 October 2025

★★★★★ 1/5

Trustpilot

Dreadful company

I was stupid enough to use this company as my managing agent for properties. I rented out.As a non resident landlord I expected a professional service from a company that initially charged 12%. This being reduced to due to poor service from them. They have some conscientious staff but are clearly led by and let down by the incompetence and arrogance of the owner.This company has failed to adequately respond to requests, failed to properly manage my properties and failed to properly discharge their duties in relation to inspections and end of tenancy protocols.I have since taken my two properties elsewhere to be managed, the standards I now enjoy are beyond comparison. If you are a landlord think very carefully before using this business, I was always a landlord who cared for my tenants and took my responsibility seriously. Unfortunately this was not the attitude of Stapleton Derby.Enjoy the read Mike.

Colin · 21 November 2022

★★★★★ 5/5

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My wife and I have had the pleasure of investing with Miss EVELYN JOSHUA and evaluating our investment is secure. Her professionalism and caring demeanor had us feeling like she is part of the family. she has an infectious bubbly personality that you just can't help but open up to her. We invest our capital with EVELYN and the returns profits were very huge amount. On the First day of listing we were contacted by Miss EVELYN JOSHUA for some fast investment before our open eyes she surprised us forward to doing business with Miss EVELYN JOSHUA and her platform. You want people working for you I highly recommend her good works. she is always at your service anytime, any day just contact her on viaWhatsApp:+1(804)391-9232E-mail:evelynjoshua24trades@gmail.com

Tyler · 30 October 2022

★★★★★ 5/5

Trustpilot

Great service

Great service, all staff were extremely helpful, big thumbs up 👍

Mark · 9 December 2025

★★★★★ 1/5

Google

Stay well clear of this company. We rented a house from these for more than 3 years, paying £695 a month, nearly £30,000 in rent, and never missed a payment. We had a house check every 6 months without being asked to correct anything. Then, all of a sudden, start getting finance advisors and visits off the owner. We asked Stapleton, and derby was the owner after his house back and got reassured he wasn't on two occasions. A couple of weeks go by, and they send the poor man who shows people around the houses to do their dirty work. Give us a section 21, none fault eviction notice. 2 months to leave the house. They didn't even have the decency to speak to us. So after spending a lot of time and money, we finally moved out. This is even a bigger joke. Stapleton and derby have put the house back up for rent for £750. There should be laws against this to protect the tenants. But to be honest, we are now glad to see the back of them. They never use to fix issues , every house visit they use to take a list, and then take a list of issues the next visit exactly the same issues. And the house was never worth £695 never mind £750 my oldest daughter lived in a shoe box for a room which they have now advertised as 3 large bedrooms . Good luck to the next tenants who get conned. We are well rid of these cow boys

Chris · 16 June 2022

★★★★★ 5/5

Trustpilot

Professional and friendly service &…

Professional and friendly service & advice throughout the whole sales process. We couldn’t have hoped for a better customer experience.

Susan · 10 May 2024

★★★★★ 5/5

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My New Home

Helpfully from start to finish kept me informed throughout purchase and very friendly after completion and receiving of the keys

Miss · 1 May 2024

★★★★★ 5/5

Trustpilot

Always helpful with the whole process…

Always helpful with the whole process of buying our new home and kept us up to date throughout.

Ken · 8 May 2024

★★★★★ 5/5

Google

As a landlord I cannot speak highly enough of Stapleton. From the office staff to the management they are super efficient in all aspects, from dealing with emergencies to the day to day management. Excellent service for a reasonable cost 👍 …

Steve · 16 June 2022

★★★★★ 5/5

Google

Stephen and Sue were friendly very professional and house went through without any problems. Would definitely recommend.

Tracey · 16 April 2023

★★★★★ 5/5

Trustpilot

They where happy to give help and…

They where happy to give help and advice at any time and nothing was to much trouble

V · 2 May 2024