Stapleton Derby St. Helens reviews

★★★★★ 5/5

Facebook

Got caught in a down pour in the town centre and a gentleman who works there took my baby I to the shop to keep her dry whilst I ran and got my car, he then held an umbrella over us whilst I got her and the pram in the car then gave me a towel to dry off. He didn’t need to do any of that but chose to make a stressful situation far less stressful. Thank you so much should I ever need help selling my house I know where I will come.

Charley · 29 October 2021

★★★★★ 5/5

Google

Just got my keys today- had a fantastic experience with the branch, especially June who made things easy and very easy to communicate between. Thanks!

Adam · 14 October 2024

★★★★★ 5/5

Facebook

Excellent estate agents, highly recommended. June was fantastic, she couldn’t have done anymore for us. Kept us informed all the way along, brilliant service, thank you.

Kirsty · 13 February 2022

★★★★★ 5/5

Facebook

Angela was a total gem, she was so helpful and kept us informed every step of the way! I’d defo recommend Stapleton Derby

Sarah · 27 June 2022

★★★★★ 5/5

Trustpilot

Brilliant Service From Start to Finish.

Stunning, straight forward process that resulted in me getting a top price for my property.

Em · 29 July 2025

★★★★★ 5/5

Facebook

Just wanted to say thanks to June and Angela for selling our home, they were always there when we had a query and helped the process run smoothly thank you

Claire · 6 March 2021

★★★★★ 5/5

Facebook

Can’t thank Stephen and the Team enough for their help and hard work - sold our daughter’s house in 20 days! Highly recommended for their professionalism and outstanding service.

Joanne · 28 February 2021

★★★★★ 5/5

Facebook

We purchased our home through Stapleton derby and found them to be a profession company who went above and beyond in supporting us with some legal issues within our purchase. Hayley in particular kept in touch regularly and supported us in liaising with the legal teams involved, we couldn’t have stuck out our purchase without her. We asked to see the house on a couple of occasions and it was facilitated by Ken without any problem at a time to suit us. We would highly recommend Stapleton Derby as an agent, if we ever choose to move again we will be using Stapleton derby in the future.

Sam · 18 December 2019

★★★★★ 5/5

Facebook

Just a thank you to June and Taylor in the Rainford office. For the sale and completion of our house. Very friendly and professional. Would definitely recommend.

Stephen · 10 May 2021

★★★★★ 1/5

Trustpilot

brynn street st helens

brynn street st helensIf I could rate this company 0 stars then I would! We moved into a property in St Helens with our 3 month old son and less than 10 days in to our tenancy we reported damp in the main bedroom. Fast forward two years (and a lot of complaints and sleepless nights) and the house was full of mould and damp. Our belongings were ruined and we were told that black mould isn’t dangerous!! It took us handing our notice in for the MD to get involved who, on a visit to our home, advised that photos were all well and good but he needed to see the mould (we had to get rid of our wooden dining room table and chairs due to the mould - we weren’t prepared to let our now two year old eat at a table like that). We were also obviously trying to remove the mould daily due to having a toddler! We have literally been told to wipe down our belongings, and that when we move into a property without damp all “should” be fine. Our son potentially has asthma (he was given an inhaler weeks after moving into that property) and so our confidence isn’t great! Stapleton Derby have basically washed their hands of any responsibility and we are yet to receive even an apology from them!! We moved out in November 2023 and the property has only been advertised for re-rent at the end of January 2024 - yet we were told the property was habitable?!?

Stuart · 12 February 2024

★★★★★ 5/5

Trustpilot

I would 100% recommend Stapleton Derby…

I would 100% recommend Stapleton Derby when buying / selling. They have been so helpful throughout and have gone above and beyond even at a very stressful time they have been so helpful! Can't thank them enough

Chloe · 1 October 2025

★★★★★ 5/5

Trustpilot

I recently purchased a property that…

I recently purchased a property that was up for sale with Stapleton Derby. It was very stressful as my partner is due to give birth in a matter of weeks. If I had any queries or anything that needed chasing Angela and June were on hand to action & reassure when needed. Thank you both- very much appreciated.

Adam · 25 May 2021

★★★★★ 5/5

Facebook

We bought a 2nd home through Stapleton derby, we told sue what we were looking for and she found the perfect house! Sue helped us throughout the whole process, keeping us up to date regularly. Sue couldn’t do enough for us, we wanted a quick completion and thanks to sue we got it! Can’t recommend Stapleton derby enough, in particular sue, who was always there (no matter what time) professional and friendly throughout .

Darren · 5 March 2021

★★★★★ 5/5

Google

Recently purchased our property via the rainford branch. June and Taylor were extremely professional and helpful throughout the process and nothing was ever too much trouble.

Tara · 16 April 2024

★★★★★ 5/5

Trustpilot

Great!

Stapleton Derby were great during the sale process .

Terry · 25 July 2025

★★★★★ 5/5

Facebook

Fantastic experience with Stapleton derby. Excellent service throughout. Would highly recommend them. All the staff where really friendly and helpful especially Sue who was a dream to deal with.

Emma · 4 October 2019

★★★★★ 5/5

Facebook

Thanks to June and Angela for selling our home the same day it went on the market and helping us buy our dream home!

Liam · 27 February 2021

★★★★★ 5/5

Facebook

Thanks to Pam and the team , moved a tenant into a property at very short notice with a smile and the upmost professional service

William · 17 November 2020

★★★★★ 5/5

Trustpilot

Stapleton and derby quick sale

I cannot praise Stapleton And Derby enough nothing was to much trouble for June and her staff the sale went smooth and quickly nothing was to much trouble I would highly recommend this company

Rita · 8 September 2025

★★★★★ 5/5

Trustpilot

Really helpful

Quickly organised viewings for our property and we sold within a few weeks. Really helpful in keeping us up to date with the process as we didn't have the best solicitors!

Michelle · 6 October 2025

★★★★★ 5/5

Facebook

Big thank you to June & Angela at Stapleton Derby, Rainford. We found them incredibly helpful and friendly. 100% recommend.

Lauren · 29 December 2020

★★★★★ 5/5

Facebook

Absolutely amazing, I searched many agents whom weren’t interested. But as soon as I walked into Stapelton derby the excellent communication. I was a estate agent for many years and I was renting a property but definitely goes here to sell your property. 10/10 and the most proactive agents in st Helen’s. Thank you for everything ❤️

Tracy · 26 August 2022

★★★★★ 5/5

Facebook

Yes 100% Sue is absolutely amazing can’t thank you enough she goes above and beyond to help my mum and dad xx

Nicola · 25 October 2019

★★★★★ 5/5

Trustpilot

Five star service all the way from June…

Five star service all the way from June and Francesca, would highly recommend they were very supportive through the whole process

Gillian · 10 November 2025