Trusted Agent profile · St. Helens
★★★★★
132 reviews across 3 platforms
Unit 1, The Old Smithy Church Road, Rainford, St. Helens, WA11 8HD
Stapleton Derby's office in St. Helens, at Unit 1, is rated 4.9 out of 5 across 132 reviews on three platforms, including 14 Google reviews rated 5.0.
Every review we hold for the St. Helens office, from every platform, shown as written. First names only.
2/5
TrustpilotFound them really unprofessional .
Found them really unprofessional .. would not recommend
Dear Mr Power, We can only apologise that you feel our service did not meet your expectations. We have enjoyed working with you over the past 12 months and wish you all the very best with the sale of your house. Kind regards,
5/5
TrustpilotRainford office highly recommended
Just sold a property through Rainford office, June and co. were very professional and kept me updated throughout the whole process. Fastest completion ever, I would highly recommend Stapleton Derby.
5/5
FacebookI can wholeheartedly recommend Stapleton Derby.I’ve dealt with June a few times now both buying and selling, and her professionalism is outstanding. She’s always available if there are any problems and deals with them without fuss. In fact the whole team in Rainford have been so helpful and kept in contact throughout the whole process.Thank you again
Thank you for sharing this Tracey! X
5/5
TrustpilotBought through Stapleton Derby Rainford
We very recently bought a house advertised through Stapleton Derby Rainford and could not be happier with the services received. June and Alex have been fantastic right from the very start. They offered great advice, kept us updated of the latest additions to the market and once we found our dream home, pushed to get things through as quickly and smoothly as possible for us. They worked tirelessly and kept us well informed at every stage. We are extremely grateful and would use them again in future if we move again (although we are hoping to have many happy years here).
5/5
GoogleBoth June and Taylor were amazing throughout the whole process, kept us up to date and went above and beyond when my mum passed away suddenly in rhe middle of the selling process. Would highly recommend them to anyone, they have really looked after the family, in what has been a very stressful and upsetting time.
5/5
FacebookGreat estate agents with warm and friendly staff. Ste was a pleasure to work with and his constant persistence helped in a huge way to get the sale of my property over the line. Excellent communication and they went above and beyond what you would expect. Highly recommend!
Thank you Donna it was a pleasure!
5/5
FacebookSue is a credit to Stapleton Derby! We recently purchased a house through Stapleton Derby and Sue would respond to our queries instantly and helped us throughout the process. Nothing was too much trouble - what a lovely lady!
5/5
GoogleJune made our house buying process so much easier! Great communication and always willing to help in any way possible. So glad we had her support throughout the process. Couldn’t recommend enough!
5/5
TrustpilotAmazing support for buying a house from viewing to completion!
June made our house buying process so much easier! Great communication and always willing to help in any way possible. So glad we had her support throughout the process. Couldn’t recommend enough!
5/5
TrustpilotQuite simply the best estate agents…
Quite simply the best estate agents that I have dealt with, very professional with excellent customer service the staff are great and very responsive to communication, definitely 10 out of 10
5/5
GoogleWe recently purchased a property through Stapleton Derby in Rainford and were very happy with the service provided by June and Taylor. They dealt with any questions we had, promptly and efficiently. Everything went through smoothly without any problems and therefore we feel happy to recommend to any potential clients.
5/5
FacebookAngela in the Rainhill office was absolutely outstanding with the sale of our new house. Nothing was too much trouble and went out of her way to be helpful. Angela is very friendly and a real credit to your team at Stapleton Derby. Thank you so much xx
Thank you for your lovely comments Suzanne! We will be sure to pass them on to Angela! We hope you’re settling in well
5/5
FacebookHayley has been the most AMAZING person to deal with from start to finish nothing was too much trouble for her and she has always gone above and beyond her role. Would not hesitate to use you guys again thank you so much
Thank you for your lovely feedback!
5/5
TrustpilotPerfect purchase
Everything from beginning to end in purchase of newly built house went smoothly and efficiently. My only dealings were with Stephen Duffy who could not have been more helpful.
Thanks for choosing Stapleton Derby! We're so pleased everything went well with your purchase.
5/5
TrustpilotExcellent communication
Excellent communication, work fast, theres nothing bad at all to say, all staff where amazing 👏
5/5
TrustpilotExcellent service
Excellent service. Sadly the property we was buying fell through but Stephen and sophie where amazing at the rainhill branch Kept in contact with updates and dealing with solicitors on our behalf. They worked so hard. Strongly recommend.
5/5
TrustpilotRecommend Stapelton Derby for your property sale or purchase .
I used Stapleton Derby for the recent sale of a property, the staff where very helpful. They kept me informed of viewings and updated the feed back, the property sold quickly and the sale went through smoothly.
5/5
TrustpilotI would highly recommend Stapleton Derby(Rainhill)…
I would highly recommend Stapleton Derby (Rainhill) estate agents. Stephen Duffy and all the staff at the Rainhill branch were knowledgeable, efficient, polite, professional, and kept us fully informed during the sale of our house, which was processed and completed without any issues and at a reasonable price. They provided an excellent service for which I am grateful.
5/5
TrustpilotTaylor and June was amazing from start…
Taylor and June was amazing from start to finish
We're glad to hear that you were satisfied with our service. Your feedback is invaluable to us.
5/5
TrustpilotWe had a positive experience with…
We had a positive experience with Stapleton Derby and couldn't fault them at all with helping and answering any questions we had.
We really appreciate your kind review! It was a pleasure helping you find the right property.
5/5
TrustpilotSupportive and efficient service
The St Helens office recently handled the sale of my family home following my divorce. The house was sold within 4 months and the service provided by the whole team was excellent and extremely efficient. However, praise must go to Sue Bradley who went above and beyond to support me emotionally during the process and made a difficult time for me a little less stressful.
5/5
TrustpilotStephen and Sue from the St Helens…
Stephen and Sue from the St Helens Office were friendly and very professional. House sold very quickly and the sale went very smooth. Would definitely recommend.
Thank you so much for your kind words. Please don't hesitate to reach out if you need anything in the future.
5/5
FacebookJust bought a property through Stapleton Derby the team in St Helens were fantastic always helpful and supportive. Can’t recommend Sue enough, what an asset to the company ! Thanks for all your help Sue !
Thank you so much!
5/5
FacebookGot caught in a down pour in the town centre and a gentleman who works there took my baby I to the shop to keep her dry whilst I ran and got my car, he then held an umbrella over us whilst I got her and the pram in the car then gave me a towel to dry off. He didn’t need to do any of that but chose to make a stressful situation far less stressful. Thank you so much should I ever need help selling my house I know where I will come.
Thank you so much for the lovely post!
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