5/5
TrustpilotProfessional service
Professional service, I was kept up to date with all sale actions and then once sale agreed they continued to inform me of progress. The sale was made uncomplicated and easy. Thank you
Trusted Agent profile · St. Helens
Stapleton Derby St. Helens reviews
★★★★★
132 reviews across 3 platforms
Unit 1, The Old Smithy Church Road, Rainford, St. Helens, WA11 8HD
Stapleton Derby's office in St. Helens, at Unit 1, is rated 4.9 out of 5 across 132 reviews on three platforms, including 14 Google reviews rated 5.0.
Reviews
Every review we hold for the St. Helens office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGood Estate Agent - Rainford Office
Excellent service from the start of the process to completion , kept well informed at every stage, through verbal and 'e' communication.
1/5
TrustpilotDreadful company
I was stupid enough to use this company as my managing agent for properties. I rented out.As a non resident landlord I expected a professional service from a company that initially charged 12%. This being reduced to due to poor service from them. They have some conscientious staff but are clearly led by and let down by the incompetence and arrogance of the owner.This company has failed to adequately respond to requests, failed to properly manage my properties and failed to properly discharge their duties in relation to inspections and end of tenancy protocols.I have since taken my two properties elsewhere to be managed, the standards I now enjoy are beyond comparison. If you are a landlord think very carefully before using this business, I was always a landlord who cared for my tenants and took my responsibility seriously. Unfortunately this was not the attitude of Stapleton Derby.Enjoy the read Mike.
5/5
FacebookMy wife and I have had the pleasure of investing with Miss EVELYN JOSHUA and evaluating our investment is secure. Her professionalism and caring demeanor had us feeling like she is part of the family. she has an infectious bubbly personality that you just can't help but open up to her. We invest our capital with EVELYN and the returns profits were very huge amount. On the First day of listing we were contacted by Miss EVELYN JOSHUA for some fast investment before our open eyes she surprised us forward to doing business with Miss EVELYN JOSHUA and her platform. You want people working for you I highly recommend her good works. she is always at your service anytime, any day just contact her on viaWhatsApp:+1(804)391-9232E-mail:evelynjoshua24trades@gmail.com
5/5
TrustpilotGreat service
Great service, all staff were extremely helpful, big thumbs up 👍
5/5
TrustpilotProfessional and friendly service &…
Professional and friendly service & advice throughout the whole sales process. We couldn’t have hoped for a better customer experience.
Agent replied · 17 June 2024
Thank you for taking the time to share your experience Susan. We're thrilled to hear your positive feedback.
5/5
TrustpilotMy New Home
Helpfully from start to finish kept me informed throughout purchase and very friendly after completion and receiving of the keys
Agent replied · 17 June 2024
Your kind words mean a lot to us. We're committed to providing excellent service and are delighted that you had a positive experience.
5/5
TrustpilotAlways helpful with the whole process…
Always helpful with the whole process of buying our new home and kept us up to date throughout.
Agent replied · 17 June 2024
Your satisfaction is our top priority, and we're glad to hear that we met your expectations. Thank you Ken for your review.
5/5
TrustpilotThey where happy to give help and…
They where happy to give help and advice at any time and nothing was to much trouble
Agent replied · 17 June 2024
Thank you for your review! We're delighted to hear that you had a great experience with us. We look forward to serving you again in the future.
5/5
TrustpilotThe staff were very friendly, helpful and very professional
We was very pleased with the way the purchase of the house was dealt with....
Agent replied · 17 June 2024
We appreciate your feedback and are glad to know that we met your expectations. Thank you
5/5
TrustpilotHad a fantastic experience both selling…
Had a fantastic experience both selling and buying using Stapleton Derby Rainford. June and the rest of the team couldn’t be more helpful and friendly. Would recommend to anyone looking for a professional and warm service.
5/5
TrustpilotVery happy with the service sue wos…
Very happy with the service sue wos fantastic very helpful and suportive AAA+++
Agent replied · 17 June 2024
We're grateful for your feedback Paul and for choosing us. We're thrilled to hear that you had a great experience.
5/5
TrustpilotExcellent experience throughout
Excellent experience throughout, Stapleton Derby were dealing with both the sale and purchase, everything went very smoothly and the communication throughout was fantastic. Thank you Stephen and Sue.
5/5
TrustpilotFantastic experience with Stapleton Derby…
Fantastic experience with Stapleton Derby, both Ste Duffy at the Rainhill Branch (Selling our property) and June at the Rainford Branch (buying our new property). Would highly recommend for all your house buying/selling needs.
5/5
FacebookJune helped us to quickly secure a sale on our property, despite it being during 2020 so no easy feat. She was great at keeping us informed of progress and quickly responded to emails. Thank you for all your help!
Agent replied · 17 June 2024
Thank you Ellen!
5/5
TrustpilotFantastic experience using Stapleton…
Fantastic experience using Stapleton Derby over the years. Both buying and selling a few properties. Most recently Ste gave excellent service in every aspect of my dealings with him.
5/5
TrustpilotVery good service 👍
Agent replied · 17 June 2024
Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed our services.
5/5
Facebookwould like to say thank you for the service and time to make sure my home feels like home so much appreciation to pam thank you so much from Christopher Bradbury and kerry may
Agent replied · 17 June 2024
You're very welcome
5/5
FacebookFantastic Estate agents couldn’t do enough for you kept me informed along the way staff friendly and empathetic…. Should I ever have to sell/buy a house again I wouldn’t hesitate
Agent replied · 17 June 2024
My wife and I have had the pleasure of investing with Miss EVELYN JOSHUA and evaluating our investment is secure. Her professionalism and caring demeanor had us feeling like she is part of the family. she has an infectious bubbly personality that you just can't help but open up to her. We invest our capital with EVELYN and the returns profits were very huge amount. On the First day of listing we were contacted by Miss EVELYN JOSHUA for some fast investment before our open eyes she surprised us forward to doing business with Miss EVELYN JOSHUA and her platform. You want people working for you I highly recommend her good works. she is always at your service anytime, any day just contact her on viaWhatsApp:+1(804)391-9232E-mail:evelynjoshua24trades@gmail.com
5/5
FacebookI cannot thank sue and Stephen for all their help when I was buying one of their properties they are the most helpful team I cannot praise them enough 110% recommendationA big thank you guys
Agent replied · 17 June 2024
Thank you Elaine.
5/5
FacebookJune helped me sell two properties in recent months. Both sold within a few weeks of going live. Excellent service and highly recommended to anyone.
Agent replied · 17 June 2024
Thanks Jake!
5/5
GoogleHad a valuation with June, she is very kind, courteous and professional. Would happily use again
5/5
GoogleBrilliant helpful all way espevially june
5/5
TrustpilotFantastic customer service
Fantastic customer serviceThe process from start to finish was extremely exceptional What a credit to the industry this company is Thank you for everything
Agent replied · 17 June 2024
Wow what great feedback, thankyou!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
