Entwistle Green St. Helens reviews

★★★★★ 5/5

Google

Kirstie was great. Very professional as was the valuation research pack. Prompt with email correspondence too. Wouldn't hesitate to use again. Thanks again

Heathen · 15 May 2025

★★★★★ 5/5

Google

I have been very impressed by the professional service provided by Entwistle Greens letting team, Sam especially has been very helpful from the first meeting, making the whole process so easy which I cannot recommend enough. Thank you Sam for making this such a positive experience as moving can be very stressful.

Paul · 18 February 2024

★★★★★ 5/5

Google

Entwistle Green is the best, well organised letting agents. During my renting application process Sam was very nice, helpful and professional. All the queries were answered on time and I was constantly informed on what to do next. I would recommend Entwistle Green for their excellent services.

Elizabeth · 20 May 2024

★★★★★ 5/5

Trustpilot

So refreshing to deal with enthusiastic…

So refreshing to deal with enthusiastic knowledgeable staff. Rachael was fantastic on the phone and left a great first impression. Poppy came to do the valuation and was really took time to discuss everything and again had the knowledge and was prepared fully. They put themselves out for viewings etc where others estate agents make little effort to accommodate a date a time you need. I will 100% be using these girls. Brilliant 👏

Brian · 9 August 2024

★★★★★ 5/5

Google

It was a straightforward purchase but any time I did need to contact Sadie she was responsive and friendly - thanks for all your help 😊 …

Fay · 11 June 2026

★★★★★ 1/5

Google

Worst agency I've ever been to! they rented me a dirty house and uncleaned kitchen floor sticks and lies that the house has been professionally cleaned. After breaking the wallpaper, holes in the wall through which the garden can be seen! In the bathroom, holes in the wall through which the pipes can be seen. There was a hole in the ceiling that was very badly repaired. I don't understand why this agency has five stars ?! They don't even deserve one!

Rafal · 23 October 2020

★★★★★ 5/5

Google

When we started looking around for apartments, this company always had several houses to choose from. Last but not least, they actually offer zero deposit. The manager was a reliable person, always answered accurately and the things discussed went according to schedule. Everything happened so quickly, we didn't have to worry about anything. So I can only recommend this great team to everyone!🫶

Tailor · 21 July 2025

★★★★★ 5/5

Google

Helped us so much in renting our first home! Sam and Sam were so pleasant to speak to and were rooting for us from the beginning. Thank you both 💚 …

Libby · 28 December 2024

★★★★★ 1/5

Google

Worst agency I've ever been to! they rented me a dirty house and uncleaned kitchen floor sticks and lies that the house has been professionally cleaned. After breaking the wallpaper, holes in the wall through which the garden can be seen! In the bathroom, holes in the wall through which the pipes can be seen. There was a hole in the ceiling that was very badly repaired. I don't understand why this agency has five stars ?! They don't even deserve one!

Rafal · 18 June 2020

★★★★★ 5/5

Google

Sam Austin has been amazing at helping us. All interactions with her and Karen have always been positive, professional and helpful. Sam has made the move to our new property very smooth and stress free. Would definitely recommend! ✨

Shakra · 21 August 2024

★★★★★ 5/5

Google

I have dealt with many letting companies over the course of the past few years but Entwistle Green have been by far the best ! Samantha Austin was our letting agent and made all the steps to moving in so much easier ! Couldn’t fault them one bit ! Thank you ! 🙂 …

Rio · 21 October 2023

★★★★★ 5/5

Google

Just a big thank you to the sales team Sadie,Lucy ,Abbey ,and Lauren. In the sale of our house .The team were very attentive ,great communication. Nothing was to much trouble .5 star service.

Alan · 2 April 2026

★★★★★ 5/5

Trustpilot

Highly recommend Entwistle Green

I was really impressed with the service and help I received from Entwistle Green Lettings. I was struggling to find a house and Emma Dyson was so helpful and friendly.She made the process so much easier and was always by the phone and returned my calls the same day, I was kept updated with information and felt like she would help as much as she could. I had not received the time and help with any other agent like I did with Entwistle Green. I would highly recommend 👌

Elliemae · 16 February 2024

★★★★★ 5/5

Google

The advice and service from this branch is second to none. All of the staff were very friendly and were more than helpful with any enquiries I had to ask. In specific Alexandra was more than happy to assist with any questions we had, nothing was too much of a big task for her and she made the whole experience that much more easy and enjoyable! Thank you to the whole sales team for going above & beyond!

Kayleigh · 18 June 2020

★★★★★ 1/5

Google

3 phone calls and an email - no response ! Makes it difficult to buy a house from them

Alun · 11 July 2026

★★★★★ 5/5

Trustpilot

Me and my partner needed a quick turn…

Me and my partner needed a quick turn round for moving out, and that’s exactly what entwistle provided ! Our Lettings Negotiator, Owen, was so helpful and supportive throughout the process, answering even the smaller questions. We much appreciate the smooth transition and are excited to settle in !! :)

Lex · 14 July 2026

★★★★★ 5/5

Google

Sam and Sam worked with us in helping us get into and sort everything with moving out, they were absolutely fantastic and extremely helpful in every aspect!!! Thank you Sam & Sam!

Addyson · 2 November 2024

★★★★★ 5/5

Google

Just wanted to say a big thankyou to Claire and the Team at Entwistle Green, St Helens Branch. Claire was amazing from start to finish when handling the sale of my house. Communication was great, keeping me updated at every stage. Claire was professional, efficient, approachable, warm and friendly. Couldn't have asked for more. Thankyou 😁

Moira · 18 June 2023

★★★★★ 1/5

Trustpilot

I previously left a good review for…

I previously left a good review for Entwistle Green because we were so happy with how quick and smooth the process initially seemed, but it has since turned into a complete disaster. We paid both the holding deposit and tenancy deposit for a property after being told everything had gone through, that the landlord had agreed, and that we were due to collect the keys on the 29th. They reassured us multiple times that there were no issues, even sending us information to set up our utility accounts. Based on this, we spent hundreds of pounds on furniture, Wi-Fi installation, and other essentials ready for move-in day. Then, the day before we were due to move in, we received a call saying the landlord had not signed the tenancy agreement and had pulled out, meaning the tenancy was never confirmed. This was completely shocking, especially as Entwistle Green had told us everything was approved. To make matters worse, we’ve since discovered that the same property is now listed again with another agent (Adore Property) at the same rental price, which makes us question whether the landlord truly pulled out or whether this was mishandled by Entwistle Green. Although they’ve agreed to refund our money, we have to wait nearly two weeks to get it back, leaving us unable to secure another property and out of pocket for cancellation fees. The entire experience has been incredibly stressful, inconvenient, and disappointing. Would not recommend using Entwistle Green, their lack of communication, internal errors, and failure to handle things professionally have caused us a huge amount of unnecessary hardship.

Liam · 6 November 2025

★★★★★ 5/5

Google

Karen was fantastic! She was quick and communicated effectively. Gave us the information when needed and kept us in the loop when anything changed or as soon as things was completed. Highly recommend

Michael · 22 September 2024

★★★★★ 5/5

Google

We’ve rented with Entwistle Green now for a while and we are really happy with the service received by the St Helens Branch, the staff are really nice, supportive and helpful. Karen is a great asset to the team.

Marc · 10 June 2024

★★★★★ 5/5

Google

My first time renting on my own after graduating and Samantha and Karen were the nicest ladies. The whole process was so quick and smooth it took a whole lot of stress away from moving. Thank you ladies, you are amazing 😁 my new flat is nice and cosy thank you! …

Neda · 23 July 2023

★★★★★ 5/5

Trustpilot

5 stars for the agency and Mrs Dora Seimeni in Warrington's Entwistle Green

I arrived in Warrington in January knowing nobody in the city. Searching a flat online did not help a lot. Walking by entwistle green i decided to enter and ask for more info! Luckily Mrs Dora Seimeni was there who was more than helpful. After she showed me some flats in the city, indecided to review one. Dora could not be more helpful really, she explained everything thoroughly and helped me understand how the bills work, how to accommodate etc. being totally new in the country knowing nothing, i m thankful that i found her. Entwistle Green as well was immediately next to me when something needed to be fixed in my flat! 5 stars, can’t recommend enough both the agency and my agent Dora.

ALEXANDROS · 31 October 2023

★★★★★ 5/5

Google

Massive Thank you to Dany ,Victoria and the entire team for their help and guidance. Buying our first home everything was stressful with lots of calls made to the office. All of them where very helpful from the firt day to the completion. So yes, Thank you to all of St Helens team.

Tilda · 18 June 2023