Trusted Agent profile Β· St Helens

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Belvoir St Helens reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

668 reviews across 4 platforms

21 Hardshaw Street, St Helens, WA10 1RD

Part of Belvoir, see every office.

Belvoir's office in St Helens, at 21 Hardshaw Street, is rated 4.9 out of 5 across 668 reviews on four platforms, including 295 Google reviews rated 4.8.

Google logo

4.8 / 5

295

Reviews on Google

This office

Facebook logo

5.0 / 5

12

Reviews on Facebook

This office

View Agents logo

4.9 / 5

13

Reviews on View Agents

This office

Direct reviews logo

5.0 / 5

348

Reviews on Direct reviews

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the St Helens office, from every platform, shown as written. First names only.

5/5

Direct reviews

Couldn???t be happier with the service we received when selling our home with JB & Leach. Danielle, Kath or Kayleigh were always at the end of the phone for any queries we had. Everyone we dealt with were professional and friendly. Their support throughout the process was hugely appreciated.

Rebecca Β· 18 January 2023

5/5

Direct reviews

Completion day today of the sale of my property after 34 years, it has been of a bumpy ride, challenging & emotional. From dealing with Danielle at the beginning to Kath, Kayleigh & all the staff who I have spoken to along the way, they have all been amazing, frienndly, understanding & professional. I can't thank them enough & would speak highly of them all & will recommend Belvoir to everyone who is selling a family home. Thankyou again, Audra x

Audra Β· 25 March 2024

5/5

Google

Having being let down with previous letting agents in the past we moved to Belvoir. We have delt with Vivienne and the team from Belvoir lettings St Helens for a number of years and found them very professional and efficient. If there are any problems they are delt with quickly. All the tenants we have are happy to deal with Belvoir direct with no complaint's. I would recommend this company.

D Β· 2 January 2017

5/5

Direct reviews

Heather was very professional and friendly, and enjoyed looking around the property. Good overall experience - Heather also rang me before the viewing to confirm that she was on her way - kept us updated throughout the process.

Nicole Β· 5 November 2023

5/5

Direct reviews

Top quality service from start to finish during my recent sale and purchase. I chose JB&B Leach following a couple of recommendations and can definitely see why they was recommended. Everything is laid out clearly and professionally and always willing to answer any questions (no matter how many times I asked haha). Thank you all! 5 STARS from us!

Adam Β· 9 August 2021

5/5

Google

Good service, regular and helpful customer service and communication, would recommend

Lee Β· 22 August 2025

Agent replied Β· 23 August 2025

Dear Lee, Thank you so much for your kind words and the 5-star rating. We strive to provide outstanding service, and we're delighted to hear about your positive experience with our customer service and communication. We appreciate your recommendation and look forward to assisting you again in the future. Kind regards, Belvoir St Helens Team

5/5

Direct reviews

We have sold with jb leach they are excellent and would use them again they keep in touch with you constantly and staff are very professional and friendly we nearly bought a house from them but it fell through Danielle was great and went above and beyond to try and get the deal done working out of hours great team

Karen Β· 18 May 2021

5/5

Google

Thanks to Nathan and the team at St Helens in getting a very challenging sale over the line. Relentless chasing and patience was required dealing with a very poor solicitor called MUVE to steer well clear of as they are terrible. Thank you Belvoir St Helens πŸ˜ƒ …

John Β· 1 January 2023

4/5

Google

Kath really helped me

Mary Β· 10 July 2026

5/5

Direct reviews

Great company. Kept us updated regularly to ensure a.smooth sale. Thanks everyone, especially Kath.

Brian Β· 26 November 2024

5/5

Google

I recently completed my sale and also purchase through JB&B Leach. I was initially listed with a different estate agents but after getting in touch with JB, I could see these were miles above the rest and offered the service I was looking for. From start to finish they made us feel like we were important to them and not just another person selling their property. Everybody in the office is highly skilled at their job and offer the highest quality customer service. They all go above and beyond to make things easier in the most stressful situations. To top it all off, when we attended the office to collect our new keys, they offer a massive moving in box with new home essentials. A lovely touch. In summary, we couldn't recommend this estate agent more and they will now be our go to for any future moves. Thank you so much all the team at JB&B Leach. Ryan & Abbie.

Ryan Β· 1 January 2024

5/5

Google

The staff at Belvoir are fantastic, we have just left our rented property after 7 years and always received 1st class service from Viv and the team. I wouldn’t hesitate to recommend them to anyone who is thinking of renting a property in St Helens

Lesley Β· 1 January 2023

5/5

Google

Heather was warm and welcoming at the property. She was very knowledgeable about the house we viewed.

Patricia Β· 2 October 2024

5/5

Direct reviews

I dealt with Nathan from start to finish in my sale, he was professional at all times & always tried to help me. Our sale went through without any issues at all. Keep up the good work team Belvoir I will definitely recommend you to all friends & family! Thank you

Tilly Β· 7 April 2022

5/5

Google

Kath and Belvoir have been great getting a very long drawn out sale over the line. Many thanks for all your help. Phenomenal service and would use again.

Carl Β· 5 December 2025

5/5

Direct reviews

Very professional and helpful staff (especially Viv) who went the extra mile to ensure the property was sold quickly at very close to the asking price. Nothing has been to much trouble for them and we have been kept informed of any developments or issues in a timely and efficient manner. Very highly recommended.

Dave Β· 21 September 2021

5/5

Google

I have recently moved into a new house with Belvoir and I have to be honest and say the process was simple, the viewing , application , signing agreements and collecting keys was so straight forward , the staff are very nice and helpful and the house was ready to move into as I was told it would be. I’m looking forward to a long and happy tenancy and I would like to say thank you Belvoir .

V Β· 2 January 2019

Agent replied Β· 31 December 2024

Thank you for your review, very much appreciated.

5/5

View Agents
Seller

Belvoir review

We sold our home using Belvoir in St Helens.They were first class and I would highly recommend them

Christopher Β· 2 April 2025

Agent replied Β· 4 April 2025

Dear Christopher Roberts, Thank you for taking the time to leave a review and for also highly recommending Belvoir St Helens. We're thrilled to hear you had a first-class experience selling your home with us and your kind words are very much appreciated! We look forward to assisting you with any future property needs. Warm regards, The Belvoir St Helens Team

5/5

Google

We had excellent service from Belvoir They were very much on the ball and kept us informed regularly I wouldn’t hesitate to recommend them to any house seller or buyer I’ve moved quite a number of times and I can honestly say Belvoir are the very best I’ve used Sincere thanks to all your team Can’t praise them enough

Mary Β· 28 November 2024

5/5

Google

rented from Belvoir ST Helens, for 5 years, any query i had, or problem, they are quick to sort and contact between us and them is excellent. They made us feel like valued tenants, highly recommend! big thanks to Vivienne for making the EOT easy during a difficult time. Very professional and friendly all round

Paula Β· 1 January 2021

4.9/5

View Agents
Buyer

Excellent service

Belvoir made our purchase nice and pleasant experience- good communication, always kind and knowledgeable, thank you!

Dorota Β· 2 April 2025

Agent replied Β· 4 April 2025

Dear Dorota Polnik, Thank you for taking the time to leave a review. We're thrilled to hear that your experience with Belvoir was pleasant and seamless. Your appreciation for our team is very much appreciated and we look forward to the opportunity to help you again in not to distant future. Kind regards, Team Belvoir.

5/5

Direct reviews

We had excellent service from Belvoir They were very much on the ball and kept us informed regularly I wouldn???t hesitate to recommend them to any house seller or buyer I???ve moved quite a number of times and I can honestly say Belvoir are the very best I???ve used Sincere thanks to all your team Can???t praise them enough

Mary Β· 31 October 2024

5/5

Google

A big thank you to the JB & B Leach team especially Kayleigh, Emma and Katherine for helping us to purchase our first property. I have received an excellent customer service throughout the whole process. Kayleigh & Emma were very friendly, professional and helpful. Can’t thank them enough!PositiveQuality, Professionalism

Felix Β· 1 January 2022

5/5

Google

Excellent estate agent, very proactive with great communication. Highly recommended

Louise Β· 29 May 2025

Agent replied Β· 30 May 2025

Dear Louise Rigby, Thank you very much for your wonderful review and for recommending us. We are thrilled to hear about your positive experience with our proactive approach and communication. We look forward to assisting you again in the future. Kind regards, the Belvoir St Helens Team

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Questions about Belvoir St Helens

What do sellers say about Belvoir St Helens?

7 reviews from sellers, rated 4.8 out of 5 on average. For example, Jackie wrote: "Danielle and her team gave an exceptional service from the begining to the send of my sale and purchase. I would recommend them without hesitation"

What do buyers say about Belvoir St Helens?

3 reviews from buyers, rated 5.0 out of 5 on average. For example, Charlie wrote: "Great experience purchasing with the Belvoir-St Helens branch. Big thanks to Emma, Kath, Heather, and Danielle for their excellent support and communication ..."

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