Trusted Agent profile Β· St Helens

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Belvoir St Helens reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

631 reviews across 4 platforms

21 Hardshaw Street, St Helens, WA10 1RD

Part of Belvoir, see every office.

Belvoir's office in St Helens, at 21 Hardshaw Street, is rated 4.9 out of 5 across 631 reviews on four platforms, including 258 Google reviews rated 4.8.

Google logo

4.8 / 5

258

Reviews on Google

This office

Facebook logo

5.0 / 5

12

Reviews on Facebook

This office

View Agents logo

4.9 / 5

13

Reviews on View Agents

This office

Direct reviews logo

5.0 / 5

348

Reviews on Direct reviews

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the St Helens office, from every platform, shown as written. First names only.

5/5

Google

Excellent, Katherine was fantastic and we couldn’t have done it without her! Thank you to all of the team at Belvoir

Emma Β· 10 December 2025

Agent replied Β· 16 December 2025

Dear Emma, Thank you so much for your kind words! We’re delighted to hear that you had a fantastic experience with Katherine and the team at Belvoir. Your satisfaction is our top priority, and we’re grateful for the opportunity to assist you. If you need anything else in the future, please don’t hesitate to contact us. Kind regards, the team at Belvoir St Helens.

5/5

Google

Heather is absolutely wonderful. She has shared lots of good advice, is very friendly and it has been a pleasure having her show us around numerous properties. Thank you Heather!!!!

L Β· 22 August 2025

Agent replied Β· 24 August 2025

Dear L Fury, We're thrilled to hear about your positive experience with Heather! Your kind words are greatly appreciated and we're delighted she could assist with your property viewings. Thank you for choosing us and taking the time to leave such a glowing review. Kind regards the Belvoir St Helens Team

5/5

Google

Superb service from Danielle, Kath and the team at Belvoir St Helens. From the initial visit right through to the completion of our sale we received highly quality, professional advice and guidance. The house we bought was also listed with … More

Jill Β· 4 April 2025

Agent replied Β· 8 April 2025

Thank you, Jill, for your five-star review! We're delighted to hear that Danielle, Kath, and the team at Belvoir St Helens provided you with superb service throughout your property journey. Ensuring clients experience high-quality, professional advice, and guidance is our top priority. We're thrilled to have been part of both your sale and purchase process. We look forward to continuing to support you with any future property needs. Kind regards, The Belvoir St Helens Team.

5/5

Google

The whole team was really helpful, Kath was exceptional and was always there with advice and quick to respond.

Chloe Β· 8 November 2025

Agent replied Β· 17 November 2025

Dear Chloe, Thank you so much for your kind words! We're delighted to hear that you found our team helpful and that Kath provided you with exceptional support. Your satisfaction is our priority, and we truly appreciate your feedback. If you need any further assistance in the future, please don't hesitate to contact us! Kind regards, the team at Belvoir St Helens.

5/5

Google

Nothing but praise for the mortgage advice bureau. Alan at Belvoir in St Helens pulled out all the stops to get me the perfect mortgage and he , Lillie and Kath kept me up to date until completion. Great team . Would definitely recommend πŸ‘πŸ˜ …

Janet Β· 13 December 2025

5/5

Direct reviews

As the owner of a rental flat, I have been working with Belvoir to manage the property on my behalf. Overall, I have been extremely satisfied with the service they have provided in handling the key aspects of rental property management. Belvoir have demonstrated a high level of responsiveness when it comes to addressing maintenance issues and keeping the property well-maintained. Repairs are scheduled promptly, and communication with both myself and the tenants is clear throughout the process. I appreciate their proactive approach to identifying and addressing any emerging problems before they become larger issues. The financial reporting provided by the estate agents is detailed and transparent. I receive up-to-date records of rental income, expenses, and disbursements regularly. Rent collection is handled efficiently. I feel confident that my rental income is being properly accounted for and managed. Belvoir, particularly Viv Midgley, have maintained a professional and courteous relationship with the tenant residing in my flat. They are responsive to tenant inquiries and proactive in addressing any concerns or issues that arise. Overall, I am very pleased with the service I have received from Belvoir in managing the rental of my flat. Their attention to detail, financial accountability, and effective tenant management have given me peace of mind as a property owner. I would highly recommend their services to others in need of professional rental property management.

Katie Β· 12 November 2024

5/5

Google

Always ring back great communications highly recommend this professional company big thank you to Danielle and the girls

Tracy Β· 15 October 2025

Agent replied Β· 26 October 2025

Dear Tracy, We're absolutely delighted to hear your kind words and thank you for taking the time to leave such a positive review! It's wonderful to know that Danielle and the team's commitment to prompt communication and professionalism made your experience a memorable one. We truly appreciate your recommendation and look forward to assisting you again in the future. Kind regards, Belvoir St Helens Team.

5/5

View Agents
Buyer

Seamless Property Purchase Experience

Great experience purchasing with the Belvoir-St Helens branch. Big thanks to Emma, Kath, Heather, and Danielle for their excellent support and communication throughout!

Charlie Β· 7 July 2025

Agent replied Β· 24 July 2025

Hi Charlie. Thank you so much for your wonderful review! We're thrilled to hear about your great experience with our Belvoir St Helens team. Emma, Kath, Heather, and Danielle are delighted to have been able to assist you throughout your purchasing journey. We always strive for excellent support and communication and it's rewarding to know we've delivered. We look forward to helping you again! Kind regards Belvoir St Helens Team.

5/5

Google

Having had a number of Estate Agents value my property I decided to go with Belvoir since their fees were the cheapest from the quotes I had received. I was initially apprehensive as I thought did the cheaper price mean a lesser service? This could not have been further from the truth. Nathan and the team at Belvoir were brilliant and got the house listed on the market in no time. The team wasted no time and within less than 24 hrs of the property being listed a full day of viewings had been booked in. Nathan and the team were great when multiple offers came in and avoided a bidding war by requesting best and final offers. I was pleased with this approach not just because offers were above the asking price but in my view cut out a lot of messing. Throughout the whole process the team kept me updated and were quick to respond to any questions or queries. Whilst selling a home is stressful, the level of stress was certainly reduced by the professionalism of the team at Belvoir. I would definitely recommend Belvoir to anyone looking to sell a property.PositiveResponsiveness, Quality, Professionalism, Value

Kev Β· 1 January 2022

Agent replied Β· 31 December 2024

Thanks for taking the time to submit a review Kev. Your comments and kind words are appreciated by all of the team and we wish you all the best.

5/5

Google

I had a horrible service with my previous letting agents so I looked up Belvoir and noticed they had decent reviews. They were a little more expensive but it really is true when you here "you get what you pay for". Belvoir (in particular Vivienne) have a fantasic service. They are very customer focused and detailed and always keep me updated of events; this is really important to somone like me being an expat. I NEVER have to chase them for issues and they are very prompt to act on my instructions. Overall a great service

Graham Β· 20 April 2024

5/5

Facebook

Oh where do I start Danielle when we first met felt as a manager a very warm lady and cheerful made myself and my mum feel relaxed in her company very informative and helpful with loosing my late Auntie and my mum's sister which was a very difficult time for us helped us each step of the way I never sold a house before . Also help from Katherine also helped to get things moving behind the scenes and also the rest of the team I felt comfortable and put faith in Danielle and Katherine and the team and trust and I am most happy that I chose JB Leach.

Janet Β· 18 December 2020

Agent replied Β· 28 January 2025

Thank you so much for your very kind words, they mean a lot to me, and the girls. I remember that 1st day we met, and did feel you were having a difficult time. It’s been our absolute pleasure in helping you and wish you the very best moving forward and good health - we are glad you chose us too πŸ™‚

5/5

View Agents
Seller

excellent service

Danielle and her team gave an exceptional service from the begining to the send of my sale and purchase. I would recommend them without hesitation

Jackie Β· 2 April 2025

Agent replied Β· 4 April 2025

Dear Jackie, Thank you so much for taking the time to leave such a lovely review, and the 5 stars! We're delighted to hear about your positive experience with Danielle and our team. It's been a pleasure assisting you with your sale and purchase. Your recommendation means the world to us. Kind regards, The Belvoir St Helens Team.

5/5

Direct reviews

Had a few estate agents round to value our house but Danielle was by far the best. Other just looked at the rooms and gardens and didn???t really ask any questions about the house. There was no pressure to put the house up with them either. After talking to us and taking an interest in us she actually advised us to leave it a few weeks and look at all the options we had before making a decision. Again not something we have encountered with an agency looking to get a house on the books. Would totally recommend Belvoir to anyone.

Julie Β· 8 March 2024

5/5

Direct reviews

This is the 2nd House Belvoir have sold for us! Great service yet again from start to finish from Danielle coming to do the valuation, Kayleigh taking pictures, Emma arranging the viewings and Kath supporting in the sale and completion! Danielle is a great manager and has a super team behind her! Thank you all for excellent service yet again! Gang of stars ????

Louise Β· 31 October 2024

5/5

Facebook

Currently in the process of selling with this agents and cannot praise the company enough. Communication has been superb throughout the process so far. The normally stressful event of selling and buying a house, made even more difficult through the COVID-19 outbreak, has been made so much easier by the hardworking, caring and diligent staff. Special thanks to Danielle for keeping us well informed and advised during this time. I would not hesitate to recommend this agent.

Guy Β· 19 May 2020

Agent replied Β· 28 January 2025

Evening Guy, that’s a lovely review to end our day πŸ™Œ we aim to ensure all clients feel as reassured as possible and appreciate you taking the time to let is know how you feel. Looking forward to moving you into your new home 🏑

5/5

Direct reviews

Let me start with, ???If you???re wondering if you should use Belvoir to sell your property, DO IT!!??? ??? From the initial call, Emma was very pleasant and informative, Danielle then attended to value the property, she definitely knew her business and the current market!!! Danielle valued the property and her confidence to sell made me want to use the company even more to see if she delivered on the statement! SHE DID, within a week!! Lisa and Heather were absolutely amazing facilitating all the viewings, they took all the stress away and only told me what I needed to know, positive an factual, it was perfect! ??? Then Emma took control over sales and negotiations, now this is where I really didn???t mind paying this company slightly more than the other estate agents in the area, Emma was fantastic, I had no stupid/silly offers, she knew the property value and smashed the negotiations without hassling me, I genuinely couldn???t have asked for a better team so far!! Once the property was sold, Kath was appointed as what I can only describe as ???The Chaser??? ??? she linked in with me, the buyers solicitors and my solicitors to ensure things ran smoothly and she expedited the sale, she was absolutely fantastic!! This has to genuinely be the least stressful sale ever, I don???t actually feel like I done anything. I would 100% recommend you sell with this team!!!!

Steve Β· 14 September 2023

5/5

Google

excellent service from Laura and her team, from the day we looked at the property with Vivian to meeting Laura in the office to confirm we wanted the property, Laura really could not do enough for us, first class service from beginning to end even getting us in early, Laura went above and beyond to help, 5* from us and a big thank you, highly recommend,we are so happy in our new home

Leigh Β· 2 January 2019

Agent replied Β· 31 December 2024

Thank you for your review Leigh, very much appreciated.

5/5

Facebook

I had a horrible service with my previous letting agents so I looked up Belvoir and noticed they had decent reviews. They were a little more expensive but it really is true when you here "you get what you pay for". Belvoir (in particular Vivienne) have a fantasic service. They are very customer focused and detailed and always keep me updated of events; this is really important to somone like me being an expat. I NEVER have to chase them for issues and they are very prompt to act on my instructions. Overall a great service

Graham Β· 6 July 2023

5/5

Direct reviews

Our journey with Belvoir and JB &B leech has not reached its conclusion yet, however I would like the management to know that Heather Roberts has been particularly kind and professional when showing us around the property we hope to buy and during the viewings of our own home for sale. . She showed great empathy and support at at time that was quite emotional for us. We have lived in the property for over fifty years. This new experience could have been very stressful for us but Heathers good humour and patience made it all So easy. We will both miss her cheery visits. She is a great asset to your company.

Susan Β· 20 June 2023

5/5

Google

I have recently moved into a new home with Belvoir St. Helens having rented from other agents in the past and I have to say the process with Belvoir St Helens has been delightful and the staff are pleasant and efficient. The property I have moved into had been prepared as promised and ready to move into on the date I had requested. I wouldn’t hesitate to recommend Belvoir St Helens.

Laura Β· 2 January 2019

Agent replied Β· 31 December 2024

Thank you for your review Laura, very much appreciated.

5/5

Direct reviews

I contacted J B & B Leach as they had been recommended to me and I required an estate agent to provide a probate figure for a property. Danielle was quick to respond and visit the property for the valuation. I found Danielle to be very helpful and understanding, she was able to offer advice and answer any questions I had. I will not hesitate in using J B & B Leach when the time comes to sell the properties I have.

Samantha Β· 18 January 2023

4/5

Direct reviews

Kath was our point of contact during the sale of our Dad's house, we found the whole process slow and very frustrating at times, however we feel this was mainly due to all Solicitors involved, and when we put any queries to Kath she was very helpful and tried to keep all parties involved informed and updated of the situation.

Jacqueline Β· 17 May 2024

5/5

Google

Used Belvoir in St Helens to let and sell my property. They were always very professional and helpful and dealt with things very efficiently. I would highly recommend them for lettings or sales.

Stephen Β· 21 November 2025

Agent replied Β· 25 November 2025

Dear Stephen, thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our team at Belvoir St Helens. Your satisfaction is our top priority, and we’re glad we could assist you efficiently with both letting and selling your property. We truly appreciate your recommendation and look forward to supporting you in the future! Kind regards, the team at Belvoir St Helens.

5/5

Direct reviews

I called this morning. The first day following the easter Bank Holiday as I had a problem with my shower .By lunchtime the tradesmen had visited and fixed the problem all completed within a few hours from my initial phone call.Thats what I call great service, great communication and efficiency. Excellent all round service and many thanks to Nathan and Vivianne xxx

Diane Β· 3 April 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belvoir St Helens

How many reviews does Belvoir St Helens have?

Belvoir's St Helens office has 631 reviews across four platforms: 258 on Google, 12 on Facebook, 13 on View Agents, 348 on Direct reviews.

What is Belvoir St Helens's rating?

Belvoir St Helens is rated 4.9 out of 5 across all 631 reviews, and 4.8 out of 5 on Google from 258 reviews.

What do sellers say about Belvoir St Helens?

7 reviews from sellers, rated 4.8 out of 5 on average. For example, Jackie wrote: "Danielle and her team gave an exceptional service from the begining to the send of my sale and purchase. I would recommend them without hesitation"

What do buyers say about Belvoir St Helens?

3 reviews from buyers, rated 5.0 out of 5 on average. For example, Charlie wrote: "Great experience purchasing with the Belvoir-St Helens branch. Big thanks to Emma, Kath, Heather, and Danielle for their excellent support and communication ..."

Where is Belvoir's St Helens office?

Belvoir St Helens, 21 Hardshaw Street, St Helens, WA10 1RD.

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