5/5
TrustpilotViewing enquiries
I have spoken to Georgia and she was such a gem. Very sweet personality and she was super patient. She gave me time and she understood my problems. She has great potentials.
Trusted Agent profile · St. Andrews
DJ Alexander St. Andrews reviews
★★★★★
1,563 reviews across 2 platforms
73 South Street, St. Andrews, KY16 9QW
DJ Alexander's office in St. Andrews, at 73 South Street, is rated 4.4 out of 5 across 1,563 reviews on two platforms, including 28 Google reviews rated 4.2.
Reviews
Every review we hold for the St. Andrews office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent and speedy service despite…
Excellent and speedy service despite the very serious national crisis.
Agent replied · 12 June 2024
Hi Simon, thank you for the great review!
5/5
TrustpilotColin had been incredibly friendly
Colin had been incredibly friendly, helpful and informative! Excellent service.
Agent replied · 12 June 2024
Hi Christopher, thank you for the great review!
1/5
TrustpilotExcellent customer service
Excellent customer service. Very pleasant bad informative on the phone.
Agent replied · 12 June 2024
Hi Cat, thank you for the great review!
5/5
Trustpilotimran iqbal was a big help when i had…
imran iqbal was a big help when i had issues with the shower.
5/5
TrustpilotTalk to Harry - great support and advice!
Going through the challenging process of finding a new home to rent in Edinburgh. Found Harry Gibson to be super supportive and informative today. Keep up the 5 STAR treatment....
5/5
TrustpilotGood properties and very quick process
Good properties and very quick process. Sandie and Francis both are very helping and very good at their jobs.👍Thank you for sorting out quickly xx
1/5
TrustpilotAwful service non existent…
Awful service non existent communication and feedback
Agent replied · 12 June 2024
Hi Craig,It is of great concern that you are disappointed with your experience with D.J. Alexander and we are keen to ensure that these concerns are addressed and resolved.Please contact me at AshleySmith@djalexander.co.uk and include the address of the property, so we can look into this matter for you.
5/5
TrustpilotGeorgia is the bees knees
Whenever I call D.J Alexander I’m always lucky enough to get Georgia on the end of the phone. She is incredibly helpful and very easy to speak to. 10/10
5/5
TrustpilotExcellent Service
I am very impressed with the overall service from DJ Alexander and would highly recommend to others. Laura Mctaggart and the rest of the staff were very friendly and efficient, I can't complain.
5/5
TrustpilotKirkinner Apartment
From the Application stage to viewing and payments. It was so smooth and professional. Laura and John are very good at communication.
5/5
TrustpilotA Good Experience
The people with whom I interacted - Alistair Scott, Rachael Bulloch and Dimitris Anagnostou - were professional and genuinely concerned to be helpful. They made the process of renting a flat as pleasant as possible.
5/5
GoogleThe three of us have had a great experience working with Shirley Baker as she helped us secure a new flat. She ensured the whole process ran very smoothly and efficiently. -Anastasia, Alice, and Joan
4/5
TrustpilotFriendly and helpful for organising…
Friendly and helpful for organising flat viewings
Agent replied · 12 June 2024
Hi, thank you for the great review!
5/5
TrustpilotGreat first impression
This my first time renting a property from DJ Alexander and I am very pleased to work with them. Laura helped me a lot and her immediate response was really valuable and well appreciated.
5/5
TrustpilotFirst stop for renting in Edinburgh
First stop for renting in Edinburgh! Staff were very helpful from start to finish and went above and beyond to get us in and settled as soon as the property was available.
5/5
TrustpilotGood quality customer service
Amazing service with DJ Alexander,
Agent replied · 12 June 2024
Hi Chelsea, thank you for the great review!
5/5
TrustpilotExcellent customer service
Excellent customer service especially Ms Amber Moyes very happy with the professionalism way of handling my enquiry and interest in the property I'm asking for.Thanks
5/5
TrustpilotHaving spoken to the customer care…
Having spoken to Amber Moyes the customer care today, she gave me detailed information I need to know on my enquiry. For me that’s Satisfactory
4/5
GoogleMy experience was mostly positive. It was sometimes hard to reach the real estate agents but when they did finally respond, they were helpful and professional.
1/5
TrustpilotAbsolutely shocking
Do not rent a property from these jokers. It will be rife with issues and you will have to endlessly chase to get them sorted out. The worst rental experience I’ve ever had by a distance.
1/5
TrustpilotAgent did not come to the meeting
Agent simply did not come to the meeting to show the advertised flat as they couldn't find the key (or at least that's what I was told). I was notified only 20 min before the meeting.
5/5
TrustpilotGreat experience with Sorcha
Great experience with Sorcha from D.J Alexander - looking forward to renting with them, they have made everything easy so far. Can’t thank them enough for quick responses.
4/5
TrustpilotSalvatore review
Salvatore reviewI had a really pleasant conversation with Salvatore this morning, who promptly prioritized our maintenance issue. He was reassuring and acted quickly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
