DJ Alexander St. Andrews reviews

★★★★★ 5/5

Trustpilot

Excellent - thank you

Excellent experience with DJ Alexander Aberdeen, particularly with Gill Annand and Molly Edgar from the Rubislaw office. Gill was incredibly helpful throughout the application process, patient with my questions about the contract, and proactive in getting an updated EPC sorted before I signed. Molly made the move-in smooth, with a clear welcome pack and helpful advice on meters and utility suppliers. Really happy in my new flat and grateful for how professional and friendly the whole team was.

Влад · 1 October 2026

★★★★★ 5/5

Trustpilot

Had a very positive and productive…

Had a very positive and productive experience with DJA in letting my property. I was dealing with Catherine Clark in the Aberdeen office. Cathy was extremely helpful, professional and focussed on securing a Tenant. I found it very easy dealing with Cathy who is very friendly and empathetic and fully understands the issues and challenges Landlords currently face. I was delighted with the outcome and would be more than happy to deal with Cathy again in the future. She comes highly recommended.

Michael · 17 September 2026

★★★★★ 5/5

Trustpilot

EXCELLENT CUSTOMER SERVICE

I recently contacted DJ Alexander requesting a copy of the certificate for the smoke alarms in the house I was about to sell. I spoke with a lovely lady called Emma Fairgrieve who was extremely helpful & promised to call me back with the details, which she duly did & e-mailed me a copy of the certificate. Good Customer service unfortunately these days cannot be taken for granted & this was excellent service. Emma is a credit to DJ Alexander & I wish her all the very best in her career.

DEREK · 15 September 2026

★★★★★ 4/5

Trustpilot

Large well-run company with good system and staff

The staff are generally very helpful. When settling into our rental flat Alison was hugely helpful and coordinated a lot of loose ends to get the property in great condition. She was also incredibly helpful when going through the End of Tenancy Report and we were able to recoup of majority of our deposit as a result. During our tenancy, it would take a long time for our issues to be resolved but I suspect that is more to do with our landlord's response times, than DJ Alexander. DJ Alexander have a huge presence in Edinburgh and their system seems to work/scale well, based on our experience. Recommend the company!

Rosco · 4 September 2026

★★★★★ 5/5

Trustpilot

Excellent Service

Excellent service from both Dora Alves at DJA and the contractor Tony Brown. I had an issue with my central heating when I arrived back after a week away. Dora gave me a call within a couple of hours of my reporting the problem on fixflo and Tony was at my door the same day. It took awhile to find out what the root cause was but it was fixed the same day. Many thanks!

Nigel · 30 September 2026

★★★★★ 4/5

Trustpilot

We've been renting a property through…

We've been renting a property through DJ Alexander due nearly a year. Ailie Stewart has been our point of contact during that time, and she's been great. We've had some maintenance issues in the flat which have taken time to address, but Ailie has helped us by getting in touch with the maintenance team for us. Ailie is also quick to answer questions we have, she is very approachable and professional.

Graeme · 29 September 2026

★★★★★ 5/5

Trustpilot

Excellent service and outstanding…

Excellent service and outstanding customer support from DJ Alexander. A special thank you to Charlotte for all her help, kindness, and support throughout the whole process. She made everything so easy and stress-free, and we are extremely grateful for her assistance. Thank you so much for helping us find a lovely, safe, and secure place to call home. We really appreciate everything you have done for us. Highly recommended! ⭐️⭐️⭐️⭐️⭐️

Neethu · 2 October 2026

★★★★★ 5/5

Trustpilot

Excellent and personal service!

Excellent and personal service! Our Glasgow flat had not been upgraded in years. The team at DJ Alexander, notably Stephanie in Glasgow, in charge of the flat, and Abigail in the Edinburgh office overseeing maintenance work and decoration, were top notch and keen to get the place in great condition. They succeeded wonderfully. Working in tandem they had the flat overhauled and looking better than when we first got it. Cannot thank Steph and Abigail enough. As for DJ itself, their online accounting and Internet integrated maintenance portal is a pleasure to work with. A proactive team and a professional company. Ticks all boxes. Very pleased.

Paul · 24 May 2026

★★★★★ 1/5

Trustpilot

I wouldn’t even give it a star if I…

I wouldn’t even give it a star if I could. Absolutely appalling behaviour from this company. What they aren’t telling you about these houses or at least my experience is the people.. or person.. surrounding it. And the cardboard like house. Every step I took was a complaint waiting to be made by the downstairs neighbour, after 4 years of complaints and begging the Dj Alexander to change the floor they COMPLETELY ignored and denied doing so. We experienced constant abuse and repetitive harassment from our down stairs neighbour meaning we had to contact the police and nearly order a restraining order, due to the constant noise. Due to the lack of ANY effort to change the floors. After contacting them to leave the apartment and find somewhere new they illegally tried charging a price for a reference. Which in Scotland is completely illegal. And if you had any sense youd think twice about doing that next time, the house was as thin as paper. You can’t walk around without hearing everyone’s conversation. And getting 14 bangs and a good few rude words from the downstairs neighbour. the furniture provided are as cheap as can get and fall apart after a year of not months. Sorry to the next person who has to deal with these people. Embarrassing. 🤢

Marcus · 22 May 2026

★★★★★ 5/5

Trustpilot

Dora Alvas Thank you

I would just like to say, Dora Alvas, was hutch a great help in everything, especially when it came to help my mum with her new door, So a big thank you to Dora.... Feel when you have someone that you can talk to direct it make all the difference... Kind Regards Mrs Elizabeth Ramsay and Son Willie Ramsay

William · 2 October 2026

★★★★★ 5/5

Trustpilot

Great viewing experience

Connor was a great help in the stressful process of looking for a new home. He was on-time for our appointment, answered all questions honestly and truthfully and made a great job of guiding us through the process to have a successful application. We look forward to our new home and hope it's not the last time we interact with him.

Gabriel · 11 September 2026

★★★★★ 5/5

Trustpilot

In the process of moving to Scotland…

In the process of moving to Scotland and looking for a long term rental to allow us to find our forever home - our challenge was having two dogs as most home owners would not entertain pets!! Having spoken to Jill @ the Inverurie office she accessed our situation and found us a home which is truly beautiful. So many thanks to Jill and the team for making this a very smooth process and no stress!!

Graeme · 22 May 2026

★★★★★ 5/5

Trustpilot

Connor Quinn is exceptionally great in…

Connor Quinn is exceptionally great in handling of things , I was skeptical at first when I received a call to call my card out , thought I would receive a link to do that , I had to make a call to Connor he handled everything professionally, five star for you Connor

Oluranti · 30 September 2026

★★★★★ 4/5

Trustpilot

Amazing Support, Connor Quinn

As an international tenant, navigating the Edinburgh rental market felt overwhelming at first, but Connor Quinn made the whole process so much easier. He answered all of my questions patiently and kindly during the apartment viewing, and took the time to explain how the local market works for someone coming from abroad.

Elijah · 3 September 2026

★★★★★ 5/5

Trustpilot

I am very grateful to Ryan COCHRANE…

I am very grateful to Ryan COCHRANE from DJ Alexander. From the moment of us viewing the property to our application being accepted by the landlord, Ryan was extremely helpful, approachable and had amazing ability to listen. These skills were important to us as we were moving from England to Scotland so everything was communicated over the email and the phones. His exceptional kindness, patience, understanding and responsiveness made a tremendous difference for our overall experience of securing the property in Edinburgh. We highly recommend Ryan. Thank you.

Joanna · 22 September 2026

★★★★★ 4/5

Trustpilot

DJ Alexander

All of the staff who have helped me at DJ Alexander were excellent. Recently, Leah Low has been helping with my rental property and she has been very kind and efficient. Sometimes, the company’s systems don’t always seem to connect well, but their staff are very friendly and helpful.

Mrs · 11 September 2026

★★★★★ 5/5

Trustpilot

I used DJ Alexander service for renting…

I used DJ Alexander service for renting my flat in central Edinburgh and they have been so helpful every part of the way. Mr Connor Quinn was especially helpful and advised me on how to make my application for the flat as well. Thank you for your service!

Prerna · 17 September 2026

★★★★★ 5/5

Trustpilot

Connor Quinn is the Best

Connor Quinn is just amazing , very polite and friendly. He was able to identify a few things that needed to be taken care of in the property that I wasn’t aware. He definitely deserves a rise and promotion. Top notch 👍

Tochukwu · 29 September 2026

★★★★★ 5/5

Trustpilot

Marie Hill has been a great help

Marie Hill has been a great help this week as we try to arrange new tenants. So helpful and positive during our interactions. She quickly responded to any queries I had and we extremely informative of the process. Thanks again Marie !

Fiona · 25 September 2026

★★★★★ 5/5

Trustpilot

Had a very good experience from DJ…

Had a very good experience from DJ Alexander especially Niamh Mackay who was very helpful from the first viewing and has helped out with any issues or questions I have had since. Thank you Niamh you were great Neil mclintock

Neil · 30 September 2026

★★★★★ 5/5

Trustpilot

Excellent service from DJ Alexander

Recently moved to my new rental with the help of DJ Alexander. The viewing and onboarding experience was excellent. Diane and Ailie were very helpful throughout the process. Ailie event helped me love my bags up the stairs. :)

Avinash · 15 September 2026

★★★★★ 5/5

Trustpilot

I had a lovely viewing experience with…

I had a lovely viewing experience with Ellen Clow who arrived promptly to show me around a property I was interested in, answered all questions I had and was kind and professional in her approach. While exploring the rent market can be difficult and overwhelming, Ellen was very helpful in ensuring a smooth viewing process.

Kl · 23 May 2026

★★★★★ 5/5

Trustpilot

I am impressed by how efficiently and…

I am impressed by how efficiently and professionally Ms. Karolina handled my case. Thank you very much; I highly recommend contacting Ms. Karolina directly if you need to resolve an issue. Thank you Malgorzata

Gosia · 30 September 2026

★★★★★ 5/5

Trustpilot

A MASSIVE thank you…

A MASSIVE thank you to Stephen Abby and Kaiya for all their helping in selling the flat. Fantastic communication-always so prompt. Thank you all for going above and beyond and making the whole selling process so so smooth.

Sarah · 2 September 2026