5/5
TrustpilotExcellent service and excellent staff.
Excellent service and excellent staff
Agent replied · 12 June 2024
Hi, thanks for the great review.
Trusted Agent profile · St. Andrews
DJ Alexander St. Andrews reviews
★★★★★
1,563 reviews across 2 platforms
73 South Street, St. Andrews, KY16 9QW
DJ Alexander's office in St. Andrews, at 73 South Street, is rated 4.4 out of 5 across 1,563 reviews on two platforms, including 28 Google reviews rated 4.2.
Reviews
Every review we hold for the St. Andrews office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery helpful everything went smoothly a…
Very helpful everything went smoothly a few repairs to be done but was sorted very quickly
Agent replied · 12 June 2024
Hi Annette, thanks for the great feedback.
5/5
TrustpilotGreat Edinburgh Staff!
Dionne over at the Edinburgh branch was fantastic! Tireless in their efforts to navigate a change in a current lease, I greatly appreciate how kind, considerate and professional they were with me from start to finish. Definitely recommend!
1/5
TrustpilotTerrible
Terrible. Terrible. Terrible service.
Agent replied · 12 June 2024
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
1/5
TrustpilotProbably the worst agents in Scotland I…
Probably the worst agents in Scotland I have ever dealt with Mr Alexander should be ashamed- please use an independent agency instead (including landlords!)
Agent replied · 12 June 2024
Hi Chris, you have not left any details so I cannot reach out and get a fuller understanding of what your issues are. I will leave my details and would ask you to reach out to me. Steverobbins@djalexander.co.uk
5/5
TrustpilotQuick and Efficient
Another quick and efficient sourcing of tenants for me by DJ Alexander. Much appreciated!
Agent replied · 12 June 2024
Hi, thanks for the great feedback.
5/5
TrustpilotIt was great that you managed to get a…
It was great that you managed to get a tenant in place so quickly
Agent replied · 12 June 2024
Hi, thanks for the great feedback.
5/5
TrustpilotHi, Thanks for your wonderful support you are always approachable
Hi,THanks for your wonderful support.
Agent replied · 12 June 2024
Hi, Thanks for the great feedback. I will make sure to pass this onto the team. Kind regards, Richard Tierney
5/5
TrustpilotTop notch
Friendly , helpful and easy to contact and speak to. Really recommend this company
Agent replied · 12 June 2024
Hi, thanks for the great review.
5/5
TrustpilotThanks Mr Ahmad Alsheikh for your…
Thanks Mr Ahmad Alsheikh for your excellent service,
Agent replied · 12 June 2024
Hi, thanks for the great review. I will make sure to pass this feedback on to Ahmad.
5/5
TrustpilotResponsive maintenance team
Norman MacLean has been really responsive and helpful whenever we've called to get issues with the flat we're renting fixed. He always does his best to keep the fairly complex works done as soon as possible.
5/5
TrustpilotAmazing service
Amazing service, first class communication and our flat was let within a week. Can’t recommend them enough.
Agent replied · 12 June 2024
Hi Nicola, thanks for the great review!
5/5
TrustpilotFixing lights
Responsive service from Dale Barr regarding getting someoke to fix internal and external lighting to a high standard.
Agent replied · 12 June 2024
Hi Frederick, thank you for the great review!
1/5
TrustpilotTerrible people
Terrible people, terrible service
Agent replied · 12 June 2024
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into any further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
TrustpilotSatisfactory
I am quite satisfied with your services and will always be will to introduce others to you..
Agent replied · 12 June 2024
Hi, thank you for the great review!
1/5
TrustpilotShocking company when you come to your…
Shocking company when you come to your end of lease, they make big business out of ripping people off with extraordinary fees to clean after you clean and their whole objective is to keep the deposits Old school methods, clearly the manager of that department gets a big bonus
5/5
TrustpilotBest experience of viewing
Best experience of viewing, throughout information about the flat we got from Property manager Donna Baird.
Agent replied · 12 June 2024
Hi Nandlal, thank you for the great review!
5/5
TrustpilotDJ is my letting agent and delighted…
DJ is my letting agent and delighted with the response and service that they are offering.Helped coordinate several matters with my landlord on time and very prompt, including a tenancy extension recently.
5/5
TrustpilotGreat support for end of tenancy notice
They have been very professional and helpful during our end of tenancy formalities. They made it smooth process with Landlord and helped us to extend our end date under some unforeseen circumstances.
5/5
TrustpilotSo helpful!
I had a call with Amber and she was so lovely and patient with me (I asked about a long list of properties!) She was very helpful, glad I had her to ask questions to
1/5
TrustpilotFixflo
My bathroom hasn't been working since the 17th of May.I've created the fixflo emergency, but still 0 news on when it's going to be corrected.
5/5
GoogleExcellent and professional service.
Agent replied · 14 June 2024
Dear Richard, Thank you very much for taking the time to review Braemore Sales & Lettings, we really appreciate it. Kind regards, The Customer Care Team
1/5
TrustpilotUseless
Useless. Looking at two properties to rent. Haven't heard anything from them despite emails ,phone calls and leaving a message with them. I cannot understand why anybody who wanted to rent their property out would go to this company.
5/5
TrustpilotWe are early in the process but I have…
We are early in the process but I have been very impressed so far with the prompt and helpful service from Angus Fisher. The phone was answered immediately and his email responses have been very timeous and appreciated
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
