1/5
TrustpilotAgent did not come to the meeting
Agent simply did not come to the meeting to show the advertised flat as they couldn't find the key (or at least that's what I was told). I was notified only 20 min before the meeting.
Trusted Agent profile · St. Andrews
DJ Alexander St. Andrews reviews
★★★★★
1,566 reviews across 2 platforms
73 South Street, St. Andrews, KY16 9QW
DJ Alexander's office in St. Andrews, at 73 South Street, is rated 4.4 out of 5 across 1,566 reviews on two platforms, including 28 Google reviews rated 4.2.
Reviews
Every review we hold for the St. Andrews office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat experience with Sorcha
Great experience with Sorcha from D.J Alexander - looking forward to renting with them, they have made everything easy so far. Can’t thank them enough for quick responses.
4/5
TrustpilotSalvatore review
Salvatore reviewI had a really pleasant conversation with Salvatore this morning, who promptly prioritized our maintenance issue. He was reassuring and acted quickly.
4/5
TrustpilotQuick, helpful. No issues
Helpful staff with good knowledge of the respective property. Smooth and easy process from start to finish.
5/5
Trustpilotefficient service
Have just had a flawless start to Tenancy which has helped settle me. Within 1 week all references and documents completed and Laura McTaggart really assisted with getting everything through so quickly for us.
5/5
TrustpilotI had a really great call with Amber…
I had a really great call with Amber today! She was really friendly and clear, making the process very smooth! Thank you.
1/5
TrustpilotSeverely understaffed
Severely understaffed in the lettings team. Everytime I call them I have to wait at least 30 minutes before someone picks up the phone. Absolutely ridiculous.
5/5
TrustpilotQuick turnaround for Maintenance Issue
I am greatly satisfied with how David Harcus helped to sort out the maintenance issue I had in my flat in a quick time. Much Appreciated!
5/5
TrustpilotExcellent service from Craig Masson
The Property Manager Craig Masson from D. J. Alexander agents has been very friendly, professional, kind and helpful person during my search for finding a proper flat to rent.
5/5
TrustpilotExcellent service salvatoredeluc got…
Excellent service salvatoredeluc got back to me within the hour 🙌 nice phone manner
5/5
TrustpilotThe best letting agents I have been…
The best letting agents I have been with. Very reliable and very honest with the deposit at the end!
5/5
TrustpilotI had a great experience with Diane…
I had a great experience with Diane Harte in D.J.ALEXANDER.
5/5
TrustpilotMark Hall
Mark Hall could not have been more helpful.. directing me to suitable properties and calling me back to discuss. Very much appreciated .. Stephen French
5/5
TrustpilotCustomer service on phone was…first class
Customer service on phone was excellent. Extremely helpful. Makes a pleasant change
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you, Marlowe, for this excellent rating. We will pass this onto the Team.
4/5
TrustpilotSwift process on securing another…
Swift process on securing another accommodation
5/5
TrustpilotExcellent service
I found their service highly professional. No problem was too big. They made my move to Edinburgh trouble free.
5/5
TrustpilotThank you David!
I’m really impressed by how efficient David Harcus helped me to solve a maintenance issue. Really appreciate his help!
5/5
TrustpilotI contacted Mark Graham in the…
I contacted Mark Graham in the maintenance department and he came up trumps with some contac details I required,thank youDebbie
1/5
TrustpilotSpite Spite Spite but with an h in…
Spite Spite Spite but with an h in place of p, to infinity and beyond.
5/5
TrustpilotFlat viewing
I called for a flat viewing, and it was great. It was easy, efficient and friendly managed by Mark. Thanks!
5/5
TrustpilotVery efficient service during application to rent
We had excellent service from Heather Stewart and Finlay Pollock during the application process for our rental property.
5/5
TrustpilotEvie and Heather have been really…
Evie and Heather have been really helpful and supporting. I would highly recommend to work with DJ Alexander.
5/5
TrustpilotIam very Happy with the over all…
Iam very Happy with the over all service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
