5/5
TrustpilotEveryone was always helpful
Everyone was always helpful, and very prompt in replying to any queries I had
Agent replied · 12 June 2024
Thank you, John, for this excellent review. We will pass this onto the Team.
Trusted Agent profile · St. Andrews
DJ Alexander St. Andrews reviews
★★★★★
1,575 reviews across 2 platforms
73 South Street, St. Andrews, KY16 9QW
DJ Alexander's office in St. Andrews, at 73 South Street, is rated 4.4 out of 5 across 1,575 reviews on two platforms, including 28 Google reviews rated 4.2.
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Tell us what you need and we'll put you in touch. DJ Alexander hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St. Andrews.
Reviews
Every review we hold for the St. Andrews office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotFriendly
Very good friedly service. Once, was not able to get help but excuse that as DJ very busy. Recommend service.
Agent replied · 12 June 2024
Thanks for the great review. I will pass this onto the team.
3/5
TrustpilotProblem solving
Have had a few hiccups in transition between tenants . Found dealing with Lucy Bannermam most helpful.
Agent replied · 12 June 2024
Thank you, Anne, for taking the time to leave this review. We will pass this onto Lucy and the Team.
5/5
TrustpilotQuick arrangement
Quick arrangement, and fast response. Thank you team your your great help! @Gill.Annand, thank you for accommodating
Agent replied · 12 June 2024
Thank you, Martin, for this excellent review. We will pass this onto Gill and the Team.
1/5
TrustpilotAppalling estate agency
Appalling estate agency. Applied for over 40+ viewings and only had a response once. For them then to email to cancel our viewing saying that the property was already let. Terrible company.
Agent replied · 12 June 2024
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into any further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
TrustpilotThank you Sandie
We highly appreciate Sandie's help throughout the whole process. She has been really considerate and patient with us providing clarification for all our doubts offering assistance whenever required.
Agent replied · 12 June 2024
Hi, Thanks for the great feedback. I will make sure to pass this onto the team. Kind regards, Richard Tierney
1/5
TrustpilotBad experience
Really bad experience, just collect data, keep you engaged in filling the forms and waste your time. 👎🏻
Agent replied · 12 June 2024
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
1/5
TrustpilotDo not waste your time with them
Do not waste your time with them. Most unprofessional letting agents in whole of north. No transparency, they manipulate viewings and tenants.
Agent replied · 12 June 2024
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
TrustpilotThe service I got from Dj Alexander was…
The service I got from Dj Alexander was very satisfactory. My big appreciation goes to Keiran porteous for prompt response and assistance.
Agent replied · 12 June 2024
Thanks for the great review. I will pass this onto the team.
5/5
TrustpilotGreat service
Great service, really appreciated.Specially Leno De Gaetano who always help and respond to every thing i ask and help me to resolve any problems. Thank you 🙏
1/5
TrustpilotHighly not recommend
Highly not recommend, very unprofessional service, many issues in the flat. It's Braemore in the winter coat. Stay away. Give your money to someone who actually appreciate you as a customer.
Agent replied · 12 June 2024
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into any further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
TrustpilotDonna Baird showed me around the…
Donna Baird showed me around the property when I was viewing it. She was very friendly, professional and informative and was far more helpful than expected in securing the place for my wife and I.Top marks and was an absolute pleasure dealing with her.
Agent replied · 12 June 2024
Hi Brendan, thank you for the great review!
5/5
TrustpilotKeeran mooney provided us with service…
Kieran mooney provided us with service and made sure everything was fine before leaving
Agent replied · 12 June 2024
Thank you for this excellent review. We will pass this onto Kieran and the Team.
5/5
TrustpilotWas very responsive and supportive…
Was very responsive and supportive throughout the process
Agent replied · 12 June 2024
Thank you, Priyanga, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotAbsolutely no complaints with the…
Absolutely no complaints with the service and speed of reply we’ve received from Asif at DJ Alexander.
Agent replied · 12 June 2024
Thank you, Rymal, for this great review. We will pass your feedback onto Asif and the Team.
5/5
TrustpilotExceptional
Exceptional, friendly and efficient service. Always pleasure to do business with. Thank you.
Agent replied · 12 June 2024
Thank you, Muriel, for this excellent review. We will pass this onto the Team.
4/5
TrustpilotA reasonable agency
This agency is reasonable: contracts are clear, they are helpful in resolving tenancy issues, and they are reluctant to perform maintenance works.
Agent replied · 12 June 2024
Thanks for the great review. We will pass this onto the team.
1/5
TrustpilotShocking service
We rented from DJ Alexander for 2 and a half years. When leaving our property we had no response for 3 months. Communication and service from DJ Alexander was awful.
Agent replied · 12 June 2024
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into any further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
TrustpilotOverall good I think
Overall, good, at least not bad. Sometimes, depends. I rate it 5 stars, but not means it is perfect. It still needs improments in many ways.
Agent replied · 12 June 2024
Hi, Thanks for the great feedback. I will make sure to pass this onto the team. Kind regards, Richard Tierney
5/5
TrustpilotDoing a good job
Doing a good job. Keeping me up to date with the condition of the property. Good at chasing up any problems
Agent replied · 12 June 2024
Thanks for the great review. I will pass this onto the team.
5/5
TrustpilotHelpful and honest staff
Helpful and honest staff, great communication from Kieran, friendly but professional.
Agent replied · 12 June 2024
Thank you, Morag, for this excellent review. We will pass this onto Kieran and the Team.
5/5
TrustpilotThe checkout process went well and…
The checkout process went well and handled professionally by Skye Dorans .We got the update on time , good job by Skye Dorans
Agent replied · 12 June 2024
Thanks for the great feedback. I will make sure to pass this onto the team.
5/5
TrustpilotVery good experience
Agent replied · 24 October 2024
Thank you, Kannan, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotD J Alexander has been very…
D J Alexander has been very professional and found a tenant very quickly. I am grateful to Catherine and Diane for their courtesy, attention to detail, and prompt responses. I would highly recommend them.
Agent replied · 12 June 2024
Hi, thanks for the great review. I will make sure to pass this onto the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. DJ Alexander hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St. Andrews.
