Trusted Agent profile · St. Andrews
★★★★★
1,581 reviews across 2 platforms
73 South Street, St. Andrews, KY16 9QW
DJ Alexander's office in St. Andrews, at 73 South Street, is rated 4.4 out of 5 across 1,581 reviews on two platforms, including 28 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. DJ Alexander hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St. Andrews.
Every review we hold for the St. Andrews office, from every platform, shown as written. First names only.
4/5
TrustpilotClear and helpful through application process
I was assisted through the application process by John Sturgeon and Sandie Whyte. John was friendly and helpful in showing me the property and Sandie was also friendly and clear with instructions through the process.
1/5
TrustpilotUnreachable
I haven’t had any experience with this company as they are just always unavailable, be it a call by phone or an attempt to reach by email / application form. It doesn’t give you any trust, so I decided to proceed with other letting agencies despite the fact that these guys have about 1/3 of all of the letting properties at the market under management.
Hi Eugene,It is of great concern that you are disappointed with your experience with D.J. Alexander and we are keen to ensure that these concerns are addressed and resolved.Please contact me at AshleySmith@djalexander.co.uk and include the address of the property you are letting so we can look into this matter for you.
4/5
TrustpilotI am very happy with the professional…
I am very happy with the professional way in which my flat sale was handled by Sarah McIntyre and Sara Rankin. They were very responsive and efficient but both all they had a pleasant and helpful manner. I would commend them both.
Thanks for the great review. I will pass this onto Sara.
5/5
TrustpilotBrandon Wiseman did an inspection…
Brandon Wiseman did an inspection review of our flat, and he was absolutely fantastic. Extremely kind, helpful, and professional.
Thank you, Arthur, for this excellent review. We will pass this onto Brandon and the Team.
5/5
GoogleReceived great service! Shirley was wonderful and super helpful!
Dear Avery, Thank you very much for taking the time to review Braemore Sales & Lettings, we really appreciate it. Kind regards, The Customer Care Team
5/5
TrustpilotI am with dj alexander with since 5…
I am with dj alexander with since 5 year. They always responded mw within time and alwas helped me about maintanence. Thank you.
Thank you, Parimal , for this excellent review. We will pass this onto The Team.
5/5
TrustpilotI was dealing with Gill Robertson while…
I was dealing with Gill Robertson while applying for my property and she was great. Went above and beyond and was the a pleasure to deal with.
Thank you, Cavan, for this excellent review. We will pass this onto Gill and the Team.
5/5
TrustpilotGreat assistance
This is about my experience with Laura Mctaggart, application advisor, DJ Alexander. She helped with the application process. We were able to sign the rental agreement within 10 days and other procedures were smoothly done with her efforts and advice.
Thank you, Jawahar, for this great review. We will pass this onto Laura and the Team.
5/5
Trustpilot5 stars for Erin
Erin dealt with us from the start. Her service was excellent, she assisted us greatly when we a speed bump and help get everything back on track.
Thank you, Neil, for this excellent review. We will pass this onto Erin and the Team.
5/5
TrustpilotGood Inspection process with Jen.
Had a smooth inspection process with Jennifer Cabrera Tejera. She is very nice, efficiency, helpful and with smile always.👍🏻
Thank you, for this excellent review. We will pass this onto Jennifer and the Team.
5/5
GoogleI've had a wonderful experience with Braemore. All their employees are absolutely lovely. They are extremely kind, helpful, and understanding. They genuinely cared about my situation. Being a student at the University, I've had some awful experiences with other letting agents and can confidently say that Braemore is the best.
5/5
TrustpilotElizabeth Saker at DJ Alexander has…
Elizabeth Saker at DJ Alexander has been outstanding providing support when I had to move due to the sale of property I was renting. Really went above and beyond. Highly recommend
Thank you, Trish, for this excellent review. We will pass this onto Elizabeth and the Team.
5/5
TrustpilotAmy oneil is great to work with
Amy oneil is great to work with! Great at getting back to us - always a pleasure
5/5
TrustpilotUsed DJ Alexander to let an apartment
Used DJ Alexander to let an apartment. Very professional from start to finish. Excellent service provided by Robyn Murdie.
Thank you, for this excellent review. We will pass this onto Robyn and the Team.
5/5
TrustpilotGood communication at all stages which…
Good communication at all stages which made the check out run smoothly. Issues reported after check out accepted and actioned accordingly.
Thank you, Chris, for this excellent review. We will pass this onto The Team.
5/5
TrustpilotVery good customer service
I recently dealt with the property manager Natalia. She was very helpful and answered all our questions. She was also honest and gave us prompt advice on rental market in Edinburgh. Very good customer service and great knowledge.
Thank you, Patrycja, for this excellent review. We will pass this onto Natalia and the Team.
5/5
TrustpilotI am very happy with the process of…
I am very happy with the process of renting an apartment with DJ Alexander. The process is so smooth and less stressful.And am so happy with Kieran that attended to me all through the process.I will recommend the company to anyone.Thanks
Thanks for the great review. I will pass this onto the team.
5/5
TrustpilotLauren understood our position and took…
Lauren understood our position and took quick actions to get our property sorted as she promised she gave us within a day..
Thank you, Anjelene, for this excellent review. We will pass this onto Lauren and the Team.
5/5
TrustpilotThank you Diane for helping us through…
Thank you Diane for helping us through the process with such speed and a helpful and friendly attitude
Hi Rhys, thank you for the great review!
1/5
TrustpilotCharges former tenants £30 for a quick…
Charges former tenants £30 for a quick reference.Along with many other issues involving ripping tenants off, this is certainly the most unethical organisation I have witnessed.
Dear Joshua, Thank you for taking the time to leave a review. If you would like to discuss this matter, please feel free to contact us directly at customerservice@djalexander.co.uk.Kind regards, DJ Alexander Customer Service
5/5
TrustpilotChloe and Danniel are so excellent and…
Chloe and Danniel are so excellent and responsible. We have a good experience in the process and are glad to find our new satisfactory home.
Thank you, Zhuo, for this excellent review. We will pass this onto Chloe, Daniel and the Team.
5/5
TrustpilotWell done
Well done. The work is completed with in expected time lines. Cassandra thank you for your efforts on following it up with contractor and getting it done.
Thank you for this excellent review. We will pass this onto Cassandra and the Team.
5/5
TrustpilotI gladly want to say a big thank you to…
I gladly want to say a big thank you to my agent for his tremendous effort in providing my request in no time his approach is so marvellous and I must say he is one in a million. You
5/5
TrustpilotExtremely supportive people!
Brilliant people to work with. Laura Mctaggart in particular was always available to answer any questions - I've had a fantastic experience talking to her! Feel very safe and confident in her skills!
Thank you, Vanika, for this excellent review. We will pass this onto Laura and the Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
