DJ Alexander St. Andrews reviews

★★★★★ 5/5

Trustpilot

I had a very great experience all…

I had a very great experience all through. From the point of viewing with Asif, Asif was very calm and friendly during the viewing process. Also the application process was so smooth and stress free with the help of Gill. In fact the whole process was smoother and faster than I thought. I was really impressed. I would like to recommend DJ Alexander to anyone looking for an apartment to move into.

Adeola · 15 November 2023

★★★★★ 5/5

Trustpilot

Very happy with the help from the sales department

We were so happy with the help we received from Sarah McIntyre at DJ Alexander's sales department. We have been dealing with the company as landlords the last couple of years, and have been very happy with the information and support. In the process of selling the flat Sarah was most helpful. We stay overseas and we were surprised how smoothly the sales process was. We were updated along the process and received good advise.

Heidi · 1 September 2023

★★★★★ 5/5

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My experience with Dj Alexander was…

My experience with Dj Alexander was very good.Sara dealt with the house sale professionally, keeping us up to date each step of the way, suggesting ways to make the property more viewable.When the first sale fell through( no fault of Dj Alexanders), Sara was very proactive in getting the property back up for sale.She was very approachable and understanding.I would recommend using Dj Alexander and I would use again.

Fiona · 22 January 2024

★★★★★ 5/5

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Professional and knowledgeable

I have had a few viewings in Edinburgh with the excellent Property Manager Paul Hyett-Czompo. Paul has been extremely polite, professional and very knowledgeable. Although I have not found the right property for me, Paul has helped propose other properties and book me in for viewings. Always replies to my messages very promptly and is a real pleasure to deal with. Couldn't recommend him highly enough and is a top agent.

Chi · 30 November 2023

★★★★★ 5/5

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Caroline Connelly - one of the best property managers!!

Caroline was my first point of contact right from securing the property during one of the busiest times in Glasgow's rental chaos to ending my tenancy a year and a half later. I have thoroughly enjoyed my time at the property and appreciate your assistance during my tenancy. I must highlight that my time at the property was peaceful, and I had no major repairs or maintenance issues during my stay. I am grateful for your prompt responses to any minor maintenance issues that arose.

Sai · 29 March 2023

★★★★★ 4/5

Trustpilot

Great Staff and Quick Turnaround!

Connor Quinn was exceptionally helpful and made the process quick and simple. We didn’t feel stressed at all, and we heard back very quickly after applying. Good vibes all around!

Willa · 26 May 2026

★★★★★ 5/5

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Consistent help from DJ Alexander Property Manager

Norman MacLean has been incredibly helpful in resolving some complex issues with our current rental property. Although we aren't out of the woods yet, Norman has been incredibly patient and helpful in attempting to resolve all our issues. Cannot fault him whatsoever and am very grateful to him for pushing to get things solved.

Bear · 14 October 2024

★★★★★ 5/5

Trustpilot

Swift service

After I got the acceptance email about the property, I got contacted by Chlo and the process of the checks leading up to signing my tenancy agreement was very swift. Chlo responded to all my mails almost immediately and was helpful in making sure I understood every step I had to take. That is very professional and I am grateful for that. Thank you

Emuejevoke · 22 April 2024

★★★★★ 5/5

Trustpilot

Good service DJ Alexander

Dear DJ Alexander, I want to sincerely appreciate you guys for the swift application process. Most importantly I would really love to appreciate Calumn Robertson and Caitlin Butler (she kick started everything). Calumn is also very swift in responding to emails and calls, very friendly and professional as well. Thank you so much. Kind regards,

Adeyemi · 26 September 2024

★★★★★ 5/5

Trustpilot

Excellenet service

The service of DJ Alexander property management is excellent. I inspected the property at Easter Dalry Road. It was nicely furnished and maintained well. The property manager Kieran Mooney was very professional. The entire process was smooth and efficient. He spend considerable time talking to me and had lot of patience to answer my concerns. He adviced me with further steps. I will recommend the propery management to my friends and relatives.

Jawahar · 20 October 2023

★★★★★ 5/5

Trustpilot

Edinburgh sales

I have sold 4 properties in the last year and I have had a fantastic experience lead by Yasser Albassam and the team at DJ. He offered good advice and negotiated well when needed. I am some distance away and he organised all work that was required prior to marketing quickly and at a good price. Great experience, I would recommend DJ to anyone wanting to sell.

Vicky · 31 January 2024

★★★★★ 5/5

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Lettings client

As a client of DJ Alexander I have been very happy with the service from Ellen Clow in Edinburgh. Her communications have been prompt and clear.

Customer · 2 October 2026

★★★★★ 5/5

Trustpilot

Helpful and friendly

Kieran was friendly and helpful in my application process. During the viewing, he showed interest in answering all my questions, and gave advice for the next steps in my application. He's been responsive over email too and overall, my experience with trying to rent with DJ Alexander for the first time has been smooth and easy to navigate so far. Thanks!

Barbara · 29 May 2024

★★★★★ 1/5

Trustpilot

Poor condition, poor complaint handling... avoid!

We had an awful experience renting through DJ Alexander. The property was handed over in a condition we considered unacceptable, including recurring mould, and numerous maintenance and cleanliness issues.

Sixtine · 11 September 2026

★★★★★ 5/5

Trustpilot

Friendly, helpful and professional…

From first engagement and interactions with DJ Alexander, I was confident they were the best choice for me when looking to sell. The experience throughout was thorough, quick, professional and I’d highly recommend. Sarah McIntyre and Sara Rankin were extremely helpful and Sarah went above and beyond whilst I was on holiday towards the end of the sale.

Gordon · 11 July 2024

★★★★★ 5/5

Trustpilot

Kieran Mooney was professional and helpful.

Kieran Mooney was highly competent, professional in manner, courteous and helpful. He was kind and helpful at the viewing appointment, answering all of my questions clearly. As this was my first time applying for rental accommodation in the UK, I very much appreciated Kieran’s clear and timely communication. His guidance and thoroughness made this process much less complicated and therefore less stressful! I would highly recommend DJ Alexander and Kieran Mooney to others!

Kelly · 23 August 2023

★★★★★ 5/5

Trustpilot

I’ve been a tenant with DJ Alexander…

I’ve been a tenant with DJ Alexander for nearly 5 years and they’ve taken great care of me! After unfortunately having to leave my current flat due to my landlord moving in, DJ have been amazing at helping me find a new place to move. Taylor was fantastic at helping me look for new places and arranging any paperwork or viewings and Sadie was amazing when it came to keeping me right on the reference checks and answering any questions I had.They both made what could have been a stressful experience way more straightforward and I’m excited to move into my new flat!

Christopher · 13 January 2023

★★★★★ 5/5

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I had a very positive experience with Kaylee at the end of the tenancy

I had a very positive experience dealing with Kaylee at DJ Alexander Edinburgh during the end of my tenancy. She was extremely helpful, responsive and professional throughout the process.

Joseph · 6 September 2026

★★★★★ 4/5

Trustpilot

Good & Bad

I Have had both, good and bad experiences with DJ Alexander. When I first moved in, that was last Feb'22 the heater was not working due to which I could not move in for a week despite paying the rent. This should have been checked before renting out the property. It was very difficult to reach out to them as they were on leave or not active. The furniture in the living room is not in great condition. Seems like the previous tenant had a cat, which was not addressed. Very basic and outdated furnitures and appliances. I would really appreciate it if this was considered and discussed with the landlord. However, I have found a very good and active response lately as I had requested for change of tenancy agreement. The process was smooth and clear and Anita was a great help. However, I have requested a few repairs and hoping to get it fixed at a reasonable time. I will update my review post this.

Nikitha · 9 January 2023

★★★★★ 5/5

Trustpilot

Efficient rental process

We have been trying to find a property to rent to relocate to Edinburgh.Our experience with DJ Alexander was great! Once the landlord accepted our application it was a quick, seamless process! The Goodlord software they use is user-friendly and makes the process so quick. We uploaded all our info and it was all processed and the contract signed in a matter of hours! I was impressed with the speediness. Special thanks to Sandi Whyte and Galina Webster who were really helpful and quick to reply.

Eloise · 5 January 2023

★★★★★ 5/5

Trustpilot

Amazingly professional Letting Agents

Brilliant team at DJ Alexander. They genuinely care about the tenants. They were very quick in responding and engaging with landlord about any of the issues I had reported during my tenancy. Johan Ross has been very patiently answering all my queries during my end of tenancy process. He helped me understand the way things are settled and was very helpful throughout.

Anupriya · 16 April 2024

★★★★★ 5/5

Trustpilot

The staff were very helpful and…

The staff were very helpful and knowledgable. I enjoyed the viewing, Galina was super helpful and efficient. Furthermore, Laura looked after our onboarding process and this was also a positive experience: very quick responses, helpfulness and clear instructions, which was great. We were regularly updated on progress, online platforms seemed easy to use, just spot on. Thanks!

Magdalena · 17 July 2024

★★★★★ 5/5

Trustpilot

All in all, a very good service.

We have been using DJ Alexander for about 2 to 3 years now to manage our rental properties in Aberdeen, after they bought out our previous management company.

DJM · 8 September 2026

★★★★★ 5/5

Trustpilot

Viewing with Cameron Lindsay

Viewed a property with Cameron Lindsay who was extremely helpful and reassuring. We were quickly able to discern attributes of the property we had questions about and thanks to his help made a decision along with the sending of the application to the Landlord with ease. Thank you to Cameron and the agency!

Hana · 11 September 2024