DJ Alexander St. Andrews reviews

★★★★★ 5/5

Trustpilot

Exllent real estate agency

From the very beginning, I was impressed by the professionalism of DJ Alexander Letting Agents team. The agents were knowledgeable, courteous, and always conducted themselves in a highly professional manner. They made the entire process smooth and efficient.I was also very impressed by the prompt responses and actions taken by the DJ Alexander team who worked cohesively and effectively together and always ensured that everything was done in a timely manner.In conclusion, I can confidently say that my experience with DJ Alexander Letting Agents has been outstanding in every aspect. I am extremely satisfied with the services I received and the property I now own, thanks to your dedicated team. I will not hesitate to recommend your agency to anyone in need of real estate services.Sincerely,Jia

Jia · 12 October 2023

★★★★★ 5/5

Trustpilot

We had a very good experience with…

We had a very good experience with Connor Quinn, who is an excellent property manager. Connor was helpful and personable in showing us the property and explained the process in helpful detail. Definitely recommended.

Derrick · 17 September 2025

★★★★★ 5/5

Trustpilot

Rental Tenancy Experience - Glasgow

Efficiency, timely-responses and thorough assistance. The team at DJ Alexander has been of immense help throughout the process of renting the property from the moment of submitting the note of interest to what followed it in paperwork and document checks. Special thanks to Gael Mitchell for connecting me and handing over my application to the landlord, and referring me to the application processing team. I would also like to thank Laura Mctaggart for being very prompt in answering my questions and supplying the necessary links to complete the process. Her assistance and efforts in making the process easy to navigate and complete are very appreciated.

Hala · 5 October 2023

★★★★★ 5/5

Trustpilot

After being given little time to find a…

After being given little time to find a new property to rent due to my previous landlord selling, Chloe was very helpful in helping me find a new home for myself She was very responsive over email and answered all of my questions so I had not doubt I found a property that suits me. Thank you so much Miss Chloe Mitchell

Jocelyn · 24 September 2024

★★★★★ 5/5

Trustpilot

We really loved the DJ Alexander…

We really loved the DJ Alexander process, it was incredibly professional. The entire experience was seamless and hassle-free. Calumn Robertson was especially helpful during the application process for our rental house in Edinburgh. She ensured everything went smoothly and was proactive throughout. Thank you for assisting us in finalising the house and meeting all the requirements on time.

Nidhi · 23 November 2024

★★★★★ 5/5

Trustpilot

Very professional services to tenants

Our previous letting agent was acquired by a new Glasgow branch shortly before our lease ended, so we were concerned about the transition. However, the handover went smoothly, and the check-out services were professional and very efficient, with clear instructions. We received our deposit back within three days of returning the keys. A special thanks to Johan Ross who handled the inventory inspection and related paperwork.

J · 17 July 2024

★★★★★ 5/5

Trustpilot

Excellent experience

Kieran is extremely patient, supportive and helpful when I was browsing properties to rent online. He is such professional, very communicative and explained everything very clear.I feel so lucky to have Kieran during this difficult time that there’s a large volume of tenants wanna find a property to rent. I believe djalexander also proud of having Kieran as one of their best employees!

Yupeng · 29 August 2024

★★★★★ 5/5

Trustpilot

Well done Evie Hunter

I would like to take this opportunity to personally congratulate DJ Alexander and their team on doing a great job. I would especially like to thank Evie Hunter who has managed the rental of my flat from the beginning. She is both proactive and reactive and so professional in her work. She has endless patience and always responds quickly to any communication from me. She is such an asset to the company and I feel safe in the knowledge that she is managing my flat. Well done Evie and thank you again for all you do making the process of renting out my flat so easy.

Mark · 15 September 2023

★★★★★ 5/5

Trustpilot

Rory Bale End of Tenancy

Rory Bale End of Tenancy property manager, is an asset to this company. He is very knowledgeable and always willing to assist where and when he can. Thanks for all your help Jack Russ

J · 24 September 2026

★★★★★ 5/5

Trustpilot

Exceptional Service and Expertise

I recently had the pleasure of working with Kieran, from DJ Alexander, and I must say that my experience was nothing short of excellent. Kieran went above and beyond in helping me find the perfect rental property, and his professionalism and dedication truly stood out.From the moment I contacted DJ Alexander, Kieran was incredibly responsive and attentive to my needs. He promptly scheduled a viewing of the property I was interested in, and he made the entire process seamless. His knowledge of the property and the local area was impressive, and he was able to provide valuable insights and answers to all of my questions.What truly sets Kieran apart is his genuine commitment to ensuring that I found the right property that met all of my requirements. He took the time to listen to my preferences and needs, and he showed me several properties that aligned perfectly with what I was looking for. His patience and willingness to accommodate my schedule for viewings were greatly appreciated.Throughout the process, Kieran demonstrated excellent communication skills, keeping me informed every step of the way. He was always reachable and responsive, making me feel like a valued client. His professionalism and attention to detail gave me confidence in DJ Alexander's services.In the end, thanks to Kieran's efforts and expertise, I found my dream rental property. I couldn't be happier with the experience, and I highly recommend Kieran and DJ Alexander to anyone in need of property management services. Kieran's dedication, knowledge, and outstanding customer service truly made a positive impact on my property search journey. Thank you, Kieran, for your exceptional assistance!

Rakesh · 8 September 2023

★★★★★ 5/5

Trustpilot

Excellent company to rent from

Excellent company to rent from. I had a few issues but they were resolved instantly and all the staff were so lovely and helpful. I want to give a massive shout out to Chloe from the Edinburgh branch and Caroline in the Glasgow branch. Both credits to the business and honestly extremely lovely gals ❤️ thanks for making my move in so special and very happy with how I’ve been treated xx

Anisa · 6 March 2024

★★★★★ 1/5

Trustpilot

I would not touch this company if my…

I would not touch this company if my life depended on it. Due to our home been flooded we rented a flat in Buchlyvie Gardens Bishopbriggs for 6 months. Paid a £1380 deposit. The flat was in reasonable and clean condition but very dated. We had issues we fixed ourselves after being told by agent to try options. We thoroughly steam cleaned property before vacating on 25 July. We replaced doormats, cleaned drains with solution and left the flat in better condition than received. DJ Alexander branch Edinburgh inspected it and said very light cleaning was required e.g. some dust on a bedroom blind and cooker hood. The cooker hood was so old we were frightened it would break on taking it apart. After being assured by DJ Alexander Edinburgh that my deposit would be returned in full as the landlord could not be located within the 30 day timeframe. I received an email on 6 September to say they have now retained 145 pounds, despite new tenants moving in as soon as we moved out. We have only just received the remainder of our deposit 9 weeks after leaving flat and now going through a process for the disputed amount. They should be ashamed of themselves treating tenants they way they do, they don't even have the decency to phone you, all done by email.

Sandra · 22 September 2025

★★★★★ 5/5

Trustpilot

Great experience

We couldn't have asked for a better experience with DJ Alexander assisting us to find and secure our new flat.Natalia Piekarska was a great help in our flat search, assisting us very well despite challenging circumstances surrounding finding a 3 person HMO flat during the busy summer months. The viewing was arranged very efficiently and I found Natalia to be extremely knowledgeable and personable. Any queries were responded to quickly and extra help was always on hand when we needed it.Laura Mctaggart in the applications team was fantastic in letting us know exactly what steps were needed to enable us to sign the lease for the property and get this turned around in a short space of time. Laura was also on hand to provide quick and helpful responses when we had questions.

Ross · 31 August 2023

★★★★★ 5/5

Trustpilot

Outstanding Service!

I recently had the pleasure of dealing with DJ Alexander Letting Agents, and I must say, the experience was nothing short of exceptional. In particular, I would like to extend my heartfelt thanks to Lynsey Burr and Giulia Ceccarelli, who went above and beyond to help me out of a tight spot.On the day of my move, I accidentally left my keys in a bag, which was loaded onto the moving van headed for Edinburgh. To make matters worse, my train was scheduled to reach Edinburgh late at night, which meant I would be stranded outside my new home without a way to get in.In my panic, I reached out to DJ Alexander and was fortunate enough to speak to Lynsey and Giulia. They were incredibly understanding and empathetic and immediately sprang into action to help me out. Despite the late hour, they arranged for a set of keys to be left for me in the drop box, ensuring that I would be able to access my new home upon my arrival in Edinburgh.I am grateful for Lynsey and Giulia's swift and thoughtful response. They turned what could have been a very stressful situation into a seamless experience, and I am truly thankful for that.I would highly recommend DJ Alexander to anyone in need of letting agents in Edinburgh. Their professionalism, efficiency, and genuine care for their clients is unparalleled. Thank you once again, Lynsey and Giulia, for your outstanding service!

Divij · 31 August 2023

★★★★★ 5/5

Trustpilot

5* Property Manager

Our Property Manager Asif went above and beyond with our request to keep a dog in our flat. When we originally asked back in September of 2022, the landlord refused our request. However, deciding to be cheeky, we thought we would ask again a year later in August 2023. To our surprise, Asif went beyond what we ever had expected. He corresponded back and forth with the landlord over a period of a week and managed to convince them to allow us to keep a dog in our flat. I really would recommend Asif to anybody thinking of renting from DJ Alexander. Asif has given my partner and I the opportunity to welcome a dog into our lives - which we never thought would be possible as tenants. Leaving a 5 star review for him, with the additional note that if I could leave more, I would.

Gabriel · 16 August 2023

★★★★★ 5/5

Trustpilot

Thanks to all at team Hanover for…

Thanks to all at team Hanover for managing my properties over the years. Jen, Finley, Ashley and Sana and others of note have always gone the extra mile for me. Best wishes

JW · 28 September 2026

★★★★★ 5/5

Trustpilot

DJAlexander Inverurie

I found Charlotte Findlay of DJ Alexander to be extremely helpful and professional in her approach. Agreeing the tenancy was faultless and the process was quick and simple , highly recommended 👍

Mr · 28 September 2026

★★★★★ 5/5

Trustpilot

Helpful!

All our questions and concerns were answered quickly and efficiently by Connor Skelton. Any troubles we had were sorted, and considering it was our first time renting properly, we had an incredibly helpful experience. Thank you!

Marcel · 2 September 2026

★★★★★ 5/5

Trustpilot

Rental team great customer service from Connor

My experience with Connor in the rentals team was excellent and this review specifically reflects him and his customer service. He was proactive, engaging, very customer focused and organised. Thank you for your support.

Jane · 14 September 2026

★★★★★ 5/5

Trustpilot

Laura and Finn

Laura McTaggart was fantastic and went above and beyond in helping me through the process of getting my home. Laura was in constant communication through calls and emails and kept me updated every step of the way. Finn Anthony who showed me the property was also really professional and let me take my time to look around and answered any questions I had. A great overall experience from start to finish.

Leigh · 26 February 2024

★★★★★ 5/5

Trustpilot

Yasser

Yasser, James and Abby were so supportive during the sale, especially Yasser, who I had most dealings with.During this stressful time, whenever I had a question or problem, Yasser was very quick to reply. He was always very reassuring which eased any tension I had. Hats off to that wonderful team. I am forever grateful to them.

Janet · 30 October 2024

★★★★★ 5/5

Trustpilot

Brilliant from start to finish

Brilliant from start to finish. Both Sarah & Elliot were both professional, attentive, friendly and kept me updated every step of the way. Cannot fault the service they gave.Flat sold in 3 weeks. Received offer 30k over asking price.When selling again, l wouldn’t hesitate working with Sarah & Elliot at DJ Alexander in Edinburgh.Thanks again guys. Much appreciated

A · 13 October 2024

★★★★★ 5/5

Trustpilot

Being a new client to the company

Being a new client to the company, I had some expectations for them. Happy to say that, they did a wonderful job and we are happy in our new home. They did more that what we have expected. The Property Manager Robyn Murdie was so meticulous on our first day which helped us a lot.

Athira · 25 November 2024

★★★★★ 5/5

Trustpilot

Excellent staff

I had a great experience renting a flat with DJ Alexander. Carol Clark has been very friendly, helpful and professional going above and beyond to assist me in the process. Furthermore, Scott Luttrell was great in taking me through the flat and showing me all the facilities and utilities. Due to my experience with them, I would be inclined to rent with DJ Alexander again. Thanks guys.

Mark · 2 May 2024