5/5
GoogleVery speedy responses, Phil, Wayne and Ellie - they were brilliant. The service was professional and efficient. Feedback was always given when required. We will always recommend...thank you all.
Trusted Agent profile · St. Albans
William H Brown St. Albans reviews
★★★★★
326 reviews across 1 platform
6 Chequer Street, St. Albans, AL1 3XZ
William H Brown's office in St. Albans, at 6 Chequer Street, is rated 4.7 out of 5 across 326 reviews on 1 platform, including 326 Google reviews rated 4.7.
Reviews
Every review we hold for the St. Albans office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service from start to finish. Phil and team were great at keeping a difficult chain together. Would highly recommend to anyone.PositiveProfessionalism
5/5
GoogleJasmine is really fast and proactive, I really like her attidude and approach!!!Thank you so much for all your efforts, really helpfull person. Strongly reccomend :)
5/5
GoogleI am going to mark W H Brown 5 star (St Albans), because they did a great job for me, in particular Mr Jack Cutmore for excellent effort, advice and customer service. My mortgage application was successful due to their right effort, especially after It failed for the first time with different agency.
5/5
GoogleAlex has been very supportive and responsive, providing me with all info I needed and organising viewings of the property.PositiveQuality, Professionalism
5/5
GoogleRecently Completed purchase of new flat, the team was amazing! Many thanks to Phil , Wayne , Prabs and all the staff at the St Albans office. Highly recommended.
5/5
GoogleWe have recently completed on a Sale with William H Brown - we were very fortunate to have Lucy as our contact - she was exceptional, especially at the critical times. Her knowledge and experience of the market were a special comfort at the fraught times of exchange and completion- Thankyou Lucy
5/5
GoogleJack helped me get my first mortgage. Was very helpful and kept me in the loop the whole time, even found the property listing for me! It was so easy to just send him the documents he needed and him do it all for me and everything was all done online. Will definitely come back when its time to remortgage. Thanks again!
5/5
GoogleJasmine Neaves is the lettings agent I was dealing with. Very responsive, helpful, professional, welcoming. Would definitely recommend her.PositiveResponsiveness, Professionalism
5/5
GoogleAfter two failed attempts at purchasing properties marketed by other estate agents, Zac and Lucy at William H Brown were a professional and friendly welcome breath of fresh air. Always available by phone and email, responsive to my enquiries and helpful with progressing my purchase. Thank you very much! 😊 …
1/5
GoogleNever returned calls or emails. Lie all the time. James is the worst.
5/5
GoogleWhat a great experience. There where so helpful and rapid. A great thanks to Janki and Jasmine for all their help and assistance it’s truly appreciated
5/5
GoogleWe were having problems finding a rented property that fitted our requirements. Janki was fantastic! Very attentive and professional from start to finish. Well done Janki
5/5
GoogleFantastic service and assistance. Janki has been quick to respond to all my emails and to keep on top of things as needed.
5/5
GoogleMe and my partner have been in contact first with Janki and then with Jasmine. Both are helping us in finding a new property to rent. Couple of weeks ago, Jasmine showed us two apartments, although they were not up to our likes we appreciated the professionalism and responsiveness of both, especially during this time. We are still in contact with them and hope to find the right property soon!PositiveResponsiveness, Professionalism
5/5
GoogleJanki was super helpful and has always answered all my questions quickly and helped make the flat hunting process smooth and easy. Loved the service!
5/5
GoogleWayne, Phil and the team were courteous and efficient offering sound advice during the process of selling my house. Thanks and best wishes. James H.
5/5
GoogleWilliam H Brown have been extremely helpful in sorting out my letting. They are very professional and easy to deal with. I couldn't ask for more from a letting agent. Would highly recommend and would definitely use them for future lettings.
Agent replied · 15 June 2024
Hello, thank you so much for taking the time to review our William H Brown team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
5/5
GoogleGary at William H Brown was my representative. My situation was assessed prior to our meeting and a host of viewings were already arranged. I obtained professional financial advice from Prabs and this was explained to me in a jargon free manner. All the apartments I was shown reflected my needs and were within budget. Gary has a flexible approach and I am pleased with the high quality service I received. Much Appreciated.
1/5
GoogleThe worst estate agent I've ever come across. it has been over a month I still haven't got my deposit back. I have been chasing them consistently for the past 3 weeks. The manager Emily Walker been falls promising every week the I will be getting my deposit back. I feel embraced to keep chasing Emily Walker very unprofessional.
5/5
GoogleJanki helped me rent my property with 3 weeks of initial conversation. Multiple offers, 2 of which were at the asking price. Everything else was explained exactly how it all worked & her communication is relevant of the 5 star rating. Always available, if not, got back to me super quick & now 7 months later there have been no issues. Will 100% be using her in the future.
5/5
GoogleJust wanted to say thank you to Prabs for the great service and advise he gave us in securing a new mortgage deal.
5/5
GooglePrabs was our mortgage broker for our real estate deal. Excellent and detailed advice. Coordinated the whole process for us. Highly recommended
5/5
GoogleI have been a landlord for three years and within that time, Janki from William H Brown has provided an exceptional, professional service that hasn’t been matched by anyone else. When I had my doubts about placing my property back on the market, Janki assured me it would be a smooth, hassle free process. She kept to her word and I wouldn’t hesitate to returnPositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown St. Albans
How many reviews does William H Brown St. Albans have?
William H Brown's St. Albans office has 326 reviews across 1 platform: 326 on Google.
What is William H Brown St. Albans's rating?
William H Brown St. Albans is rated 4.7 out of 5 across all 326 reviews, and 4.7 out of 5 on Google from 326 reviews.
Where is William H Brown's St. Albans office?
William H Brown St. Albans, 6 Chequer Street, St. Albans, AL1 3XZ.
