Space Lettings St Albans reviews

★★★★★ 5/5

Google

I can not speak more highly of Space Lettings St. Albans. From beginning to end, their professionalism and approachable nature put us at ease; we felt like we were in good hands throughout the process. Special thanks to Ella for regular updates on anything concerning the property (often replying to emails out of his own working hours). For anyone wanting to look for the best estate agents in St. Albans, Space Lettings should be your first port of call. Many thanks once again to the whole team!PositiveResponsiveness, Quality, Professionalism, Value

Stefano · 25 August 2021

★★★★★ 5/5

Google

Excellent team, excellent service. Communicative, helpful and professional. Special shout out to Laura, Jack and Zoe whom we dealt with during our 3 year long tenancy. We are sad we have to part ways!

Peter · 22 April 2023

★★★★★ 5/5

Google

I have been a landlady using the services of Space Lettings for my properties in St Albans for many years and have always had excellent service. Communication is very prompt and helpful plus i always get great advice.

Maria · 9 April 2026

★★★★★ 1/5

Google

I was the tenant for 3 years with Space Lettings. The experience is bad, they don’t even deserve a star, I’d ranked minus if I could. They don’t take their responsibilities as a management agent of the property. They didn’t come for …

Patrick · 13 April 2025

★★★★★ 1/5

Google

Mould and damp in the property, terrible conditions which made the whole family sick for weeks on end. They had little regard for our wellbeing as tenants. They overcharged us for end of tenancy clean (quoted £400 plus for a clean that other cleaning companies quoted me less then half the price). It has been an utterly stressful experience. Would never use again. Every single person I've spoken to at Space Letting including the managing director has been a poor communicator. I'm horrified that any estate agent would knowingly let a property out in such poor conditions (and they did do this knowingly). From the other reviews it seems that many others have had similar experiences to us, which I'm sorry to hear. I only hope that prospective tenants read these reviews before considering letting a property through this company.

Liza · 28 February 2023

★★★★★ 5/5

Google

Having rented properties via a few agents within St. Albans Space Lettings have definitively been best of the bunch. They have been personable, reasonable and professional throughout our tenancy. We mostly dealt with Hayley and Zoe, both really impressed us with their responsiveness with both general queries and repairs. Having seen some negative reviews on here I can honestly say our experience has been the polar opposite, we couldn't recommend them highly enough. Think its worth reminding those reading these reviews that if you get an unprofessional landlord then it's not right that the ladies at Space take the flak as they are only one half of the arrangement. We never had any significant issues in 2 years, but we also had a good landlord that approved repairs etc. promptly. In summary one of the most professional teams we have dealt with as long term renters, would not hesitate to recommend the team at Space Lettings.PositiveResponsiveness, Quality, Professionalism

Chris · 25 August 2020

★★★★★ 5/5

Google

A big thank you to Nick Doyle, Senior Sales Agent for successfully completing my recent house sale. Nick is a great communicator who kept me informed at every stage, going out of his way to address any problems that arose. A real professional. I can highly recommend Nick and all the team at Space Estates for all their willingness to help and for going the extra mile. They were all so friendly and took a lot of the stress out of house selling. I can't thank you all enough.

Lynn · 29 April 2020

★★★★★ 1/5

Google

Was my first renting experience. Awful, eventually had to move out. Spent hours cleaning the home when I moved in and moved out. They too £60 for a long hair on the sink. Argued, but they said they had to get cleaners in. Had photos of how I left the place. No one would speak to me. Asked to speak to a manager, which they said no. Worst customer service I have ever come across. Only dealt with the st albans branch and managing director who I emailed. His response was disappointing.

James · 30 November 2022

★★★★★ 5/5

Google

One of our better and easier estate agents that we carry out work for. Very easy to communicate with and they organise the work for the landlords and ourselves seamlessly. We carry out various electrical works for Space Lettings and Ella and her team are very informative with us via email. Always look forward to engagement with Space Lettings as we know our transactions will always be smooth. Keep up the good work. 👍🏻😍

EcoGreen · 30 May 2021

★★★★★ 5/5

Google

The staff at Space Estates, especially Chris Cirillo were fantastic to deal with. They provided personal and professional service in all aspects of the sale of our property. Chris in particular was exceptional when selling our house, he maintained great communication throughout the process ensuring we were kept in the loop at all times. He listened to our needs and requirements and didn't try to 'upsell' unnecessary services unlike numerous other real estate agents. I highly recommend Chris Cirillo and Space Estates for the selling or buying a house. Their personal, friendly and informative service made for a pleasant experience and a quick sale of our house (which other sales agents failed to do).

Jen · 30 April 2016

★★★★★ 5/5

Google

I am a tenant with Space Lettings and wanted to do a review on their out of hours service. I walked out of my flat with the wrong set of keys in my hand and therefore locked us out. I phoned Space Lettings (office was closed for the day as but there was an option to be put through to the out of hours service). Although completely inconvenient for Jeremy, he said to meet him at the shop and we’d be able to check if they had a key. This was 8:30pm/9pm on a Friday night. I was so appreciative of this service so that myself and my son could get back into our flat. Thank you!

Laura · 26 May 2024

★★★★★ 5/5

Google

I used Space Lettings when I was new to the area and found them to be really helpful. Friendly staff and quick to update you. Would highly recommend them.

Chelsea · 6 March 2025

★★★★★ 5/5

Google

I want to give credit to the kind and compassionate team at Space after my recent dealings with them. They were supportive of a rather different rental need and showed understanding and empathy towards the situation. They listened, focused on the communication and made a stressful time all very very easy. Thank you 🙏 …

Hollie · 13 April 2025

★★★★★ 5/5

Google

Space Lettings have been letting my flat for a number of years. They take care of all the admin very efficiently. And have recently arranged a reletting at a very good rent. I can highly recommend Laura and her team.

Lake · 2 September 2023

★★★★★ 5/5

Google

As a landlord, with a flat in London, I have worked with Space for the last 13 years. They have been absolutely amazing and always very helpful. I can't fault them in any way

Cornelia · 13 November 2025

★★★★★ 5/5

Google

Space Lettings were excellent and efficient, making our move straightforward and stress free. We appreciated their communication and helpfulness with the process.

Rachel · 13 April 2025

★★★★★ 5/5

Google

We've used Space for many years and have always dealt with Laura who has always been excellent, very professional and a pleasure to deal with. Highly recommended.

James · 26 May 2024

★★★★★ 5/5

Google

Really happy with the service provided. Laura always responds quickly to our questions and queries.

Sarah · 13 April 2026

★★★★★ 5/5

Google

Our experience has been nothing but good. Their manager is responsive as is the whole team. Highly recommend Space Lettings

Tony · 13 April 2025

★★★★★ 5/5

Google

No faults with the team at Space. Very responsive, and friendly. Made the whole process very simple. Thank you.

Morgan · 13 April 2025

★★★★★ 5/5

Google

Space Lettings were excellent at finding the right tenant for me. I never felt rushed into accepting any that offered the asking rent which almost all that viewed did. Very patient, diligent and professional.

Rodney · 13 October 2025

★★★★★ 5/5

Google

I have used the efficient, friendly and prompt services of Space Lettings since 2006, and would not hesitate to recommend them. Their communication for all matters relating to tenant sourcing, selection and management, together with property maintenance, have always been timely and cost effective. I was so pleased with the service I received, that, as a director of the Limited Company, I recommended that we appoint them to manage the Block, which they have undertaken efficiently and cost effectively for many years. They can call on a range of specialist skilled workers to address whatever problems arise, in a timely manner, and do so with a friendly efficiency, patience and politeness too! Thank you Space Lettings & Space Property Management! A well deserved 5 stars!

Anita · 16 September 2023

★★★★★ 1/5

Google

Never have I ever experienced a worse estate agent in my life. Hayley Browne was the person we were dealing with. Horrific customer service, horrific communication and would avoid using at all costs! I cannot speak on behalf of the other people who work there, but she was absolutely horrific at dealing with us.NegativeProfessionalism

Alexander · 25 August 2020

★★★★★ 5/5

Google

Had a great experience with Space Lettings. Friendly and informative service. Highly recommend

Toby · 13 April 2025