Heartwood Homes St Albans reviews

★★★★★ 5/5

Google

We had a great experience selling our house through Heartwood Homes. Luci and Jon were extremely responsive and knowledgeable, and proactively kept us up to date at every stage in the process. They went above and beyond what we expected to help us secure and retain our sale and have been incredibly helpful in our onward property search. Luci and Jon are both very approachable and certainly made a stressful sale a lot smoother, whilst doing a very personal service unlike the experience we have had with other estate agents. We would not hesitate to recommend them. Thanks Luci and Jon for all your hard work!PositiveQuality

Galaxy · 10 June 2022

★★★★★ 5/5

Google

Myself and my partner purchased our first home through Heartwood homes back in September. Both Jon and Luci were extremely helpful throughout the process - they were easy to get hold of and were more than happy to help with any questions we had. On completing our purchase they even gifted us with a welcome pack and cupcakes which was a really nice touch. I would definitely be more than happy to use their services again on the purchase of a future property!PositiveResponsiveness, Quality

Shannon · 10 June 2022

★★★★★ 5/5

Google

Really do recommend Heartwood Homes. Have tried several estate agents in the area over the years but Heartwood wins by far. They were always friendly, did all the viewings, managed everything over a WhatsApp group which made things so much easier, got us the price we wanted. Can't fault them!

Dale · 16 February 2026

★★★★★ 5/5

Google

I've sold two houses now with Heartwood Homes and both have been a success! Jon and the team are knowledgeable and supportive throughout the process. We've always been treated with respect and never forced to do anything we weren't comfortable with. It makes a difference to have friendly people around during a typically stressful process. Would highly recommend!

Natalie · 4 June 2025

★★★★★ 5/5

Google

Jon and his team are fantastic . Ours was not an easy sale as (no fault of theirs) we lost our buyer very late into the sale. They kept up the momentum and found a new buyer. Where they really stood out is the follow up and care they took during the sale itself . Highly recommend them, thank you !

Kirsten · 28 April 2025

★★★★★ 5/5

Google

Our move was made so much easier by having the amazing John ,Luci and team at heartwood homes to guide and help us ,with our next journey in life . We have recommended them to everyone we know who is thinking about moving as these people have so much empathy and were with us a the way through to the end ,thanku all at Heartwood Hines

Doug · 10 June 2023

★★★★★ 5/5

Google

Heartwood Homes Estate Agent are great, thanks to Jon, Luci and Harry providing a professional and personal service. A special thanks to Will for getting us over the line through unexpected difficulties. I highly recommend them, thank you all.

Ann · 24 November 2024

★★★★★ 5/5

Google

I can't recommend Jon enough! I had a complicated sale and approached Jon after it failed through with another agent. Jon quickly secured an offer and he actually managed to negotiate a better price than I expected. He was brilliant during the process, very responsive always returning my calls, knowledgable, always had time to answer any questions I had and his advice was always spot on. I've dealt with many estate agents over the years but Jon provides very personalised service which makes all the difference. Thank you Jon, Luci and the team for all your help over the last few months! Get Outlook for AndroidPositiveResponsiveness, Quality, Professionalism, Value

Lidia · 25 August 2021

★★★★★ 5/5

Google

Luci and John were fantastic every step of the way through the buying process. They were always on hand to answer calls and they did everything in their power to push the purchase of the property over the line. Between them they have a wealth of experience and have been able to impart really sound and useful advice to try overcome hurdles posed both ends of the chain. I could not recommend more highly. I will definitely be using them again next time I sell.PositiveResponsiveness, Quality, Professionalism

Fred · 25 August 2021

★★★★★ 5/5

Google

Jon Stubbs runs a wonderful estate agents. Heartwood homes are on the button all the time, they are quick to respond, thoughtful & always happy to help you. We bought our new home through them, Jon was our main point of call and I have to say what a lovely person he is. On completion he came around personally to hand over our keys and also gave us a welcome gift which was a lovely surprise. Would not hesitate to recommend them. Chris & BevPositiveResponsiveness, Quality, Professionalism

Chris · 10 June 2021

★★★★★ 5/5

Google

Jon at Heartwood Homes recently sold our flat for us and was great to deal with. He was knowledgeable, friendly and supportive and helped us get the best price for our property. We had a bit of a bumpy journey with our move but Jon was always happy to give advice and it was great to find an estate agent with integrity after some negative experiences in the past with other agents. We wouldn’t hesitate to contact heartwood homes again in future. Thanks Jon!PositiveProfessionalism

Leah · 10 June 2021

★★★★★ 5/5

Google

Heartwood Homes are superb to work with from start to finish. We have sold 2 properties with them now and they make the whole process very stress free! They are professional, knowledgeable and super friendly to work with. If we ever have a 3rd opportunity to work with them again we definitely will! Thank you Jon, Luci and Kayleigh!

Nicola · 25 August 2023

★★★★★ 5/5

Google

Luci and the team were professional, personable and knowledgeable in all aspects. Huge thanks for your engagement, really appreciated, makes a big difference and I would unreservedly recommend to anyone thinking of using their services.

Eileen · 17 November 2024

★★★★★ 5/5

Google

My first encounter with Jon Stubbs was when he came to value my house some years ago. I was exceedingly impressed by his friendly professional approach. He assured me he would be on hand should I require any further help. I have on several occasions asked his advice, which he has given willingly. He is the one estate agent I would trust to see that all runs smoothly whether it be selling or buying a house or simply valuing a property.

Helen · 10 June 2020

★★★★★ 5/5

Google

We had a great experience buying a house with Heartwood. Jon and his team were very friendly, proactive and professional throughout the process. They provided great advice and kept all parties well informed. Being a smaller independent estate agent there were many nice personal touches, which made the daunting house buying process a much more pleasant experience!

Paul · 14 August 2023

★★★★★ 5/5

Google

Heartwood Homes are superb to work with from start to finish. We have sold 2 properties with them now and they make the whole process very stress free! They are professional, knowledgeable and super friendly to work with. If we ever have a 3rd opportunity to work with them again we definitely will! Thank you Jon, Luci and Kayleigh!

Nicola · 10 June 2023

★★★★★ 5/5

Google

Jon and the team were professional and helpful throughout the process of selling our property. Nothing was to much trouble and they provided honest and informed responses to any questions we had. Highly recommend contacting Heartwood Homes if you are selling a property!

Eleanor · 2 June 2024

★★★★★ 5/5

Google

Would really recommend Jon and his team. Very easy process and gave us great support on selling our property.

Alex · 30 April 2025

★★★★★ 5/5

Google

A great estate agency I would recommend. Jon and his hardworking team provide professional advice and communication throughout the selling process. Special thanks to Harry and Luci for their patience and support during unexpected difficulties. Truly a standout in the community!

Rui · 8 June 2024

★★★★★ 5/5

Google

Highly recommend - we had an excellent experience with Heartwood Homes - Jon and Luci were friendly, professional and responsive and everything got done very smoothly and quickly. Their business and the experience we had was far better than others in an industry that's not known for customer service, so thank you for going above and beyond!

Helen · 10 June 2023

★★★★★ 5/5

Google

We used Heartwood Homes to buy our first house and the support we received from start to finish was second to none. The team guided us through every step, were very patient in answering all our questions, and chased for response on our …

Nataliya · 16 December 2025

★★★★★ 5/5

Google

It’s quite simple really- if you want to sell your property use Heartwood Homes! Great service, excellent communication and a desire to keep you informed throughout the whole process of selling your house.

Gary · 16 March 2026

★★★★★ 5/5

Google

From the start to the finish of our sale Jon, Kayleigh and Luci were professional, calm and empathetic. Jon and his team are straightforward and informative. They made the process much easier and you always felt as if you were in safe hands. Many thanks to you and I hope your business continues to grow.

Peter · 10 June 2023

★★★★★ 5/5

Google

Heartwood homes was fantastic!! Jon and the team were friendly, enthusiastic and just great at their jobs! Jon worked hard to sell our house and to get the sale through. He always returned my calls and did it all with a smile on his face. He made a stressful time much much easier. HIGHLY RECOMMENDED!!!

Rue · 10 June 2023