Trusted Agent profile
★★★★★
111 reviews across 1 platform
5 Wycombe Place, Marshalswick, St. Albans AL4 9RH
Connells's St. Albans office at 5 Wycombe Place is rated 4.7 out of 5 across 111 reviews on 1 platform, including 111 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the St. Albans office, from every platform, shown as written. First names only.
5/5
GoogleI was impressed by the professionalism of Ms. Sophie Bailey, who was very helpful and responsive during the process from viewing to buying a house. I was very thankful for her assistance. I would definitely highly recommended Sophie to anyone who wants to rent, buy or sell the house. Thank you.PositiveResponsiveness, Quality, Professionalism
4/5
GoogleCostas on the Marshalswick team helped me a lot with renewed mortgage despite the complications of two part mortgage and several owners. He persisted to get me the right rate, for which I am very grateful!
Hello Toni, Thank you for your kind words! We're delighted to hear that Costas was able to … More
5/5
GoogleI want to take a moment to express my appreciation for the excellent work of Mr Costas . His professionalism and commitment to his clients are truly impressive, and his deep understanding and experience guidance in the mortgage field undoubtedly benefit many.
Thank you for your 5* review Chan Kenex
5/5
GoogleWe are going through mortgage , very impressed , Fantastic service from Costas . Communication has been excellent and he has been efficient, professional and approachable throughout . He’s been kind and supportive with us as someone whose knowledge of the financial world is limited! Would highly recommend .
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service - can't fault it. Costas has been brilliant in arranging properties to see and finding us a great mortgage, he has been professional from the start. Would highly recommend him and the team.
5/5
GoogleSophie and her team at Marshalwick all provided a prompt, friendly and efficient service at a competitive fee for the sale of our two flats in St Albans. One flat sold stc within a few days and the other in less than 4 weeks.
5/5
GoogleHave been thoroughly impressed by the service from Connells. Costas Stavrou from the mortgage department has been incredibly helpful and honest with us throughout the entire process, getting us a larger borrow on a better rate than we had previously been able to. Would highly recommend.
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleGood experience with the St Albans office. There was timely communication and professional service from the mortgage advisor. Special thanks to Costas who went the extra mile to provide good customer service.
5/5
GoogleImogen took me to see a property in Jersey Farm. She met me in good time for the viewing and was 101% good with her knowledge. I asked many questions, some of which she did not know the answer but took notes. That same day she came back with detailed answers to my questions and all in all I felt she was really very good at her job. She found answers quickly and I was very impressed with her whole outlook to the client (me). I will definitely use Connells again and hope i have viewings with Imogen again as in my words she was "brilliant".
5/5
GoogleThe fiance controller Mr Costas Stavrou is a very good and professional, he helped to check and compare different bank requirements and show us the best and fully fitted our wanted.
5/5
GoogleJust completed our remortgage with Connells mortgage advisor Costas Stavrou and the process was perfect. Costas helped us get the best deal possible in the difficult economic climate and had wrapped up the process within less than a week. Not only did he get us a great deal on our mortgage, he also helped us secure savings on our insurance products! Will be back in 5 years when our fixed rate expires and will be asking for Costas.
5/5
GoogleWe’ve had a great experience with Connells - impressed with communication from start to finish. Costas, their mortgage advisor is super friendly and helped us secure the best deal for us.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would highly recommend Costas Stavrou. He is a brilliant mortgage advisor. He helped us to go smoothly through the process of getting a mortgage. Professional and accurate.
5/5
GoogleConnells Marshalwick were brilliant from start to finish, Laura and the team really looked after us and we would recommend to everyone. Thanks for all your help!!
5/5
GoogleWe are going through process of buying, and Costa’s communication and dedication in regards to helping us is second to none, he’s very professional and amazing addition to the Connells team, we can’t recommend his services enough.
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleSophie Bailey has been an absolute star in dealing with the purchase of our property, without her the purchase would have not been possible. She was amazing in every aspect in dealing with our case and went above and beyond. Sophie once again a massive thank you!
5/5
GoogleThe team at Marshalswick were more than helpful and succeeded in a positive outcome for the sale of my house in Park Street. I would like to thank them all.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleSophie and Leonie were great in my search for a property. They were very responsive and helpful with any queries I had.
5/5
GoogleCostas Stavrou from Connells Hatfield branch is amazing, efficient and good at what he does. I’m pleased with his conduct. I wish I had come to Connells earlier. The charges are reasonable.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations
5/5
GoogleWe recently sold our property and purchased our new house, both with Connells. From the very beginning, the team were extremely proactive when it came to arranging viewings and continuously kept us updated with progress without the need for us to chase. Every member of the team was friendly, professional and extremely efficient- I have absolutely no negative comments about our experience and will certainly use them again on any house move we make in the future. It was a pleasure dealing with you all, thankyou!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI worked with Callum and his team to sell my house in Marshalswick and I found them very professional and efficient. They kept me informed every step of the way and always offered me sound advice. Their performance was exemplary and I would recommend them without hesitation.
5/5
GoogleCostas is a very professional, he beside give us a big help , he also give us a lot of informations.
5/5
GoogleI have been dealing with Sophie on a probate transaction. Sophie is always very helpful and professional. Would highly recommend.
5/5
GoogleConnells team Sophie, Laura & Jamie are professional and helpful. They give me a good experience throughout the buying process.
Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's St. Albans office has 111 reviews across 1 platform: 111 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Connells is rated 4.7 out of 5 across all 111 reviews, and 4.7 out of 5 on Google from 111 reviews, checked 9 October 2026.
Connells, 5 Wycombe Place, Marshalswick, St. Albans AL4 9RH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.