Every review we hold for the St. Albans office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI found the team at Connells to be very professional and helpful. Sophie in particular was very good at communicating with me especially when there was a problem regarding the sale. Would highly recommend .PositiveResponsiveness, Quality, Professionalism, Value
Marion · 10 June 2021
★★★★★ 5/5
GoogleOur house purchase was more complicated than usual and Doug and Rebecca really went out of the way to help us through this tricky time! He was always there to answer phone calls and emails and listen to concerns which made a very anxiety-ridden process much easier!
Prerna · 11 June 2017
★★★★★ 5/5
GoogleThere are all very helpful and lovely every time I visit. A bunch of happy bunny
Sophie, Laura and I mogen...
Olivia · 10 June 2023
★★★★★ 5/5
GoogleAmazing service by Costas the Mortgage Advisor, He contacted regular times making sure i have the property what i wanted
Sreekanth · 10 June 2023
★★★★★ 5/5
GoogleConnells helped sell my mother's house. They did a great job, keeping us posted, chasing solicitors and getting the move over the line before stamp duty went up!
Steve · 10 June 2022
★★★★★ 5/5
GoogleWe bought our house through Connells and they were excellent. Highly responsive, extremely efficient and helpful. Sophie worked tirelessly to push the sale through and was in touch at every stage. Highly recommended!
Katherine · 10 June 2021
★★★★★ 5/5
GoogleWe recently bought a house from Connells @St Albans. We are very pleased with their service. Sophie found the house suitable for us and she was very attentive and prompt to answer our queries. Thank you.
Kishore · 10 June 2020
★★★★★ 1/5
GoogleIgnored, lied to, promises consistently broken, mystery shopper was advised to buy any house but mine. I could go on.
The only reason for going with Connells is if you want to know what truly appalling customer service is like.
Ro · 11 June 2018
★★★★★ 5/5
GoogleHad a great experience with Connells, always friendly and helpful. Received excellent help and mortgage advice from Nick he was always going the extra mile to help things progress. Would highly recommend him for mortgage advice.
Paul · 11 June 2018
★★★★★ 4/5
GoogleProbate property sold for a good price, job done!
Kelvin · 10 June 2023
★★★★★ 5/5
GoogleRating only, no written review.
Lui · 25 April 2025
Agent replied · 20 May 2025
Thanks for your 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleFriendly helpfull staff.
Beryl · 11 June 2019
★★★★★ 5/5
GoogleRating only, no written review.
Bilal · 10 June 2021
★★★★★ 3/5
GoogleRating only, no written review.
Jax · 10 June 2020
Agent replied · 11 June 2024
Thank you for the three-star review.
★★★★★ 3/5
GoogleRating only, no written review.
Craig · 10 June 2020
Agent replied · 11 June 2024
Hello, we are very sorry to hear that you believe the service of our Connells team deserved a 3-star review. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.