Collinson Hall St Albans reviews

★★★★★ 5/5

Google

Nicole was very professional and super helpful in making the whole process of purchasing a property a pleasure. She provided updates at regular intervals with exactly the right level of engagement, which was comforting and informative, in what is usually a very stressful process. Thank you so much Nicole and I would have no reservations recommending you to friends and family who may look for property in the St Albans area in the future. Upon reviewing past Google feedback on Collisons on interactions by others with Nicole, it came as no surprise that every review was full of praise. You are a credit to Collinsons and I thank you for your help and continuing support on purchasing my new home :) Regards John & NiviPositiveResponsiveness, Professionalism

John · 28 August 2021

★★★★★ 5/5

Google

I cannot recommend Collinson Hall St Albans highly enough - both as a buyer 5 years ago and, more recently, as a vendor. We received such an excellent service from Becky and the rest of the team at Collinson Hall. They were extremely responsive and honest throughout the process. The marketing of our property was very swift and effective-securing 3 asking price offers in the first week. Thereafter, when everything else seemed to grind to a halt (getting hold of conveyancers, surveyors etc) Collinson Hall kept everything moving and were always available. I had a great experience as a buyer five years earlier and again was very grateful for the team's pragmatism and straight forward nature. Buying and selling houses can be so stressful and on both occasions Collinson Hall played a really vital role in keeping everything on track and reassuring all the respective parties. I whole-heartedly recommend Becky and the rest of the Collinson Hall team.PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 28 August 2021

★★★★★ 5/5

Google

Surely Collinson Hall have to be the finest estate agent in the country. What amazing service we received from them. Our special thanks however must go to Becky who really did treat us like valued customers. Becky made sure she kept in touch with us from start to finish, making the whole process of selling stress free. It was a pleasure to deal with this company and I cannot recommend them highly enough. Well done Collinson Hall.PositiveResponsiveness, Quality, Professionalism, Value

HARRY · 28 August 2021

★★★★★ 5/5

Google

Emma Ross has been an incredible agent to work with. She took the time to really understand my house preferences and was on call to help me land in the perfect spot! For anyone looking to find a property in this area, she is your go to!!

Woiiiblack29 · 28 June 2024

★★★★★ 5/5

Google

Thank you very much to the team at Collinson Hall for helping us sell our home as well as find a rental. 100% would recommend, very friendly and professional service.

Ellen · 11 June 2026

★★★★★ 5/5

Google

Fantastic service, Jon and the team handled everything from start to finish, communication was excellent with feedback on viewings and updates on my the sale when they found me a buyer, thanks all for you hard work.

Matt · 6 December 2025

★★★★★ 5/5

Google

Exceptional experience in both our house sale and purchase with Roberto and Michèle in particular at Collinson Hall. Always contactable and dealt well with the speedbumps that always occur in a house transaction. Wouldnt go anywhere else if we had to move again.

Barbecue · 10 October 2026

★★★★★ 5/5

Google

I would just like to thank Collinson Hall for helping me to find a property to rent in St Albans. With a special mention to Karen, who showed me various properties and was very professional and knowledgeable of the local area. It has made what could be a stressful experience so much easier than I was expecting. I would highly recommend Collinson Hall to any prospective tenants, and would like to take this opportunity to thank you all.PositiveProfessionalism

Scott · 28 August 2021

★★★★★ 5/5

Google

We’ve had a great experience with Ciaran Murphy. He has been very helpful, professional .

Joyce · 11 September 2026

★★★★★ 5/5

Google

We are extremely pleased with the service received from Collinson Hall, especially Emma Ross and Elizabeth Cole who are very professional, friendly and swift to respond. Thank you for assisting in making our big move from South Africa to the UK such a pleasant experience.

Amanda · 28 June 2024

★★★★★ 5/5

Google

amazing support, professional service and Alison went above and beyond to help me with the challenges we had in progressing the sale. Communication and check in calls were frequent , supportive and helped the sale progress. Highly recommended service

Janet · 26 September 2024

★★★★★ 1/5

Trustpilot

I rented a property from Collinson Hall…

I rented a property from Collinson Hall in Bricket Wood July 2022 - April 2024. The whole experience has been awful, with the house we rented for £2300.00 pm being in a constant state of disrepair with Collinson Hall employing contractors who have acted inappropriately, showing racist apparently 'joke' videos to myself at the property, never arriving when they were supposed to, being aggressive to myself and my family and leading us to move out early as the experience was soo traumatic. The person looking after our property at Collinson Hall is part time and no-one else seems to be able to take responsibility, we've been waiting 10 days for our deposit repayment with no recommendations at all. There was no check in report made, which I can only assume was an oversight on Collinson Halls part, but one which has caused difficulties and as such I have raised a dispute with the TDS and the ICO with regards proposed personal data breaches made by Collinson Hall. I would highly recommend anyone considering renting or buying from Collinson Hall to think again, as my experience with this agent has been horrendous.

Adam · 19 April 2024

★★★★★ 5/5

Google

As first time buyers it’s been a relatively daunting process of looking for a property/putting in an offer, however everyone that I spoke to at Collinson Hall were very helpful, in particular Niki who was our point of contact. Niki was very professional and personable - throughout the process we were kept in the loop with all developments, we never felt that we were chasing or waiting on anything. We felt very supported and in very safe hands. Hopefully we’ll complete on this property, however either way we would definitely use and recommend Collinson Hall for any property requirements.PositiveResponsiveness, Quality, Professionalism

Phoebe · 28 August 2020

★★★★★ 5/5

Google

Collinson Hall were recomended to me and I'm so glad they were. I have experience of other agents and they don't come close to Collinson Hall. They have been outstanding in keeping me up to date with progress, going far …

Bob · 16 February 2026

★★★★★ 5/5

Google

Ron Cole’s calm, attentive and reassuring approach to the marketing and sale of the property was invaluable. This, combined with his in-depth knowledge of the local market and straight-forward, honest advice gives me the confidence to highly recommend Collinson Hall.

Owain · 16 February 2026

★★★★★ 5/5

Google

We recently moved to the UK and have been very lucky to have found a great property through Collinson Hall. Both Emma and Elizabeth were very friendly, helpful, professional and efficient. We would highly recommend Collinson Hall to our friends.

Yvonne · 28 July 2024

★★★★★ 5/5

Google

We had a great buying process with Collinson Hall. We were updated regularly and the team helped hurry our solicitors when possible. Would recommend!

The · 11 June 2026

★★★★★ 2/5

Google

I'm a tenant in a property being sold by my landlord through Collinson Hall's sales team. Over the past year I have found communication to be extremely poor. Appointments to access the property have been cancelled last minute on several occasions. Viewings have been booked in but not confirmed with me (I've had to call to confirm and they seem surprised when I ask which of the offered times they have chosen), agents have arrived late to viewings or to unannounced viewings with lackluster apologies and excuses of being told someone should have rung me - they didn't. I've complained privately many times and received apologies but they now just seem meaningless as the same issues arise again and again. When my time is being wasted preparing for viewings that may or may not happen, and being left feeling disrespected as a tenant, I don't think I am being unfair by now choosing to make my displeasure public.

Louise · 19 November 2024

★★★★★ 5/5

Google

I started communicating with Samantha Hodge about 6 months ago before I moved from the United States to the UK. Samantha is very Professional and knowledgeable about the housing market and I’ve had an excellent experience with her. Today I committed to leasing a home which she helped me find. It is perfect for my needs. I highly recommend Samantha and CollinsHall. Thank you so much.

W · 28 August 2022

★★★★★ 5/5

Google

I had the pleasure of dealing with Samantha Hodge the Residential Lettings Manager. Sam was so pleasant, prompt with replied and extremely knowledgable. Sam helped me find a new rental property that really matched my specific needs. I can highly recommend Collinson Hall. The whole experience was a delight.

Will · 31 December 2023

★★★★★ 5/5

Google

Due to the quirky nature of the property to be sold, I felt an individual approach to selling was required. Given their track record over many years, Collinson Hall seemed the most appropriate agent. I was not disappointed with the excellent service I received from firstly Rob's realistic valuation & marketing approach, through Mark & Michele's constant updates on viewings & progress to Ron overseeing it all. And, all done with a great sense of humour that selling this particular property probably required. I would certainly recommend them if you are looking to buy or sell.

Brian · 11 November 2025

★★★★★ 5/5

Google

Closing Hall was a great find when selling my house.David and Ron are nice people and were very knowledgable,helpful and understanding during what can be a quite stressful time.I would highly recommend Collisin Hall to anyone selling a property in the area Colin G

Colin · 30 March 2024

★★★★★ 5/5

Google

Collinson Hall recently sold our family home in Beaumont Avenue, St Albans. Despite the difficult economic market, Ron Cole and the team were superb, achieving an above market price and very smooth transaction. We were regularly updated with progress and would highly recommend Collinson Hall to anyone thinking of selling. Thanks guys!

Simon · 2 October 2023

★★★★★ 5/5

Google

I’m very satisfied with the service provided by CollinsonHall. Communication was clear, the staff were knowledgeable, and everything was handled efficiently. They were trustworthy and easy to work with, and I would confidently recommend them to others.”

Anitta · 16 February 2026