Every review we hold for the St Albans office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust at the offering stage..usually I would not write a review but had to given the fantastic service I have received from David and the entire team. Thanks for actual being genuine, reliable agents and decent humans. We need more people/businesses operating like this to actual make a difference in the world. Wishing everyone at Collinson Hall a great 2022PositiveResponsiveness, Quality, Professionalism
Rich · 28 August 2022
Agent replied · 27 August 2024
Dear Richard, thank you for your fantastic review and feedback on the team. I will personally pass on your feedback to David, I know he will be delighted, as am I. Wishing you all the best.
★★★★★ 5/5
GoogleI have been a customer of Callison Hall for 8 years, and I am extremely satisfied with its punctuality, dedication, support, and high level of service. The staff is always polite and attentive to our needs and requests.
Salvatore · 29 May 2024
Agent replied · 27 August 2024
We appreciate your continued custom and look forward to being of service again
★★★★★ 5/5
GoogleI had a great experience with Collinson Hall! The agency has a very professional approach to customer service. Emma, in particular, was extremely helpful and demonstrated a high level of professionalism throughout the process. Highly recommended!
Karol · 28 June 2024
Agent replied · 27 August 2024
Thanks for your lovely feedback Emma will be very happy.
★★★★★ 5/5
GoogleIf you have a property to sell or let in St Albans - look no further. You will be assured local St Albans specialists with years of experience.
Truly unparalelled professional service and people who are quite literally "with you every step of the way"!
Ali · 14 May 2025
★★★★★ 5/5
GoogleCollinson Hall sold our house very quickly and had multiple viewings on one day to avoid disruption. We also purchased through them and very happy. Friendly and approachable team
Rachael · 24 September 2024
Agent replied · 24 October 2024
Thank you for your kind review Rachael, we hope you enjoy your new home.
★★★★★ 5/5
GoogleMy partner and I just bought a house through Collinson Hall and had a really great experience. Alison's communication and tenacity throughout the process was something to be admired. I'd recommend Collinson Hall to anyone thinking about buying or selling in the St Albans // wider Hertfordshire area.
Mike · 28 August 2023
Agent replied · 27 August 2024
Dear Mike, thank you for your kind review and wonderful feedback which I will pass the the team. We hope you love your beautiful new home.
★★★★★ 5/5
GoogleAfter a number of frustrating experiences with other agents, Emma and Sam (in Emma’s absence) at Collinson Hall have been fantastic. Really personable, great communication and they went above and beyond to help us secure our rental property in St Albans. Thank you! 😊 …
Charlotte · 1 November 2023
Agent replied · 27 August 2024
Thanks for the kind review.
★★★★★ 5/5
GoogleFantastic service, they made selling my house very easy. I was given expert help and guidance by the team. I would strongly recommend using them to sell your property.
Carole · 13 October 2025
★★★★★ 5/5
GoogleEren was extremely helpful in collating paperwork at short notice, providing a real customer service.
Stephen · 12 January 2022
Agent replied · 11 January 2025
Thank you for providing feedback on the service received, Eren is delighted with your comments.
★★★★★ 5/5
GoogleGreat service from Kamila Fullbrook. She always finds me quality tenants and looks after everything very well. I've been letting my properties through her for years and highly recommend the service, as I know they will be let and managed without any hassle. The rest of the team are also excellent and handle maintenance etc promptly and efficiently. Highly recommended. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Phil · 28 August 2021
Agent replied · 27 August 2024
Dear Phil, thank you for your excellent review. I know my colleague Kamila will be delighted with your feedback.
★★★★★ 5/5
GoogleWe recently have come to an agreement regarding a property that Collinson Hall were managing. Emma who we have corresponded with during the process has been very helpful and accommodating and has made the process so simple!
Adam · 29 February 2024
Agent replied · 27 August 2024
Thanks you so much for your wonderful review.
★★★★★ 5/5
GoogleI am very impressed with professionalism of all members of Collinson Hall I was dealing with ( sales and rent ).
I also very greatful for advice in finding the right tenant for my properties ( its highly appreciated).
I am a client of Collinson Hall for last 5 years and they never let me down.PositiveProfessionalism
Elena · 28 August 2022
Agent replied · 27 August 2024
Thank you so much for taking the time to share your experiences. You have always been such a wonderful client to work with.
★★★★★ 5/5
GoogleWould very much recommend them. Others came up rather short in the process following my divorce, using the agent of my former partners choice. Given the two I know who I would have chosen had I been given the option.. Collinson Hall every time.
Phillip · 28 August 2023
Agent replied · 27 August 2024
Hi Philip, thank you so much for your kind review. I will pass your feedback to the team.
★★★★★ 5/5
TrustpilotExcellent Service from Collinson Hall
We experienced excellent service from Collinson Hall when looking to rent in St Albans.
Any queries were promptly answered by friendly staff who guided us through the process with experience and knowledge of the property we were interested in.
We were especially impressed by time taken to cater for our situation and the process moved quickly and smoothly.
I would recommend without question.
Hilary · 23 April 2021
Agent replied · 12 June 2024
Thank you so much for the review. I will pass-on your comments to the Lettings team who will , I am sure, be delighted to hear that their efforts are appreciated.
★★★★★ 5/5
GoogleMy experience selling a property with Collinson Hall was entirely positive. I was updated regularly on viewings and CH were in contact all the way through the selling process. In particular the Completion Agent ensured that the sale progressed without misunderstanding or delays.
Jane · 28 August 2023
Agent replied · 27 August 2024
Dear Jane, thank you for your kind review. I will pass your feedback to the team.
★★★★★ 5/5
GoogleJohn and the entire team at Collinson Hall have provided an impeccable service from viewings to exchange.
Monika · 20 December 2025
★★★★★ 5/5
GoogleGreat support from Michele pre-completion of our purchase. Collinson Hall really care about their clients, which makes such a difference at a stressful time.
Kelly · 13 October 2025
★★★★★ 5/5
GoogleThe lettings team have been really helpful in assisting me in my property search, I’ve had the pleasure of dealing with Emma who has been so consistent and given me an amazing experience!
Katie · 30 March 2024
Agent replied · 24 October 2024
Katie, we think Emma is great and it’s lovely to hear the same from you.
★★★★★ 5/5
GoogleI have recently rented a house though Collinson Hall and it has been quick and efficient from booking in the initial viewing to to submitting an offer and getting the offer accepted - the estate agents and lettings team have been amazingly helpful throughout the whole process, would highly recommend.
Seumas · 3 December 2024
★★★★★ 5/5
GoogleJust rented a property through Collinson Hall and had a great experience. The team was lovely and helpful and the whole process was smooth and fast! Would definitely come here again if we need next time! They found us a beautiful home!
Nazish · 28 August 2023
Agent replied · 27 August 2024
Thank you for your kind words Nazish. I will pass your feedback to the team.
★★★★★ 1/5
GoogleAbsolute shambles of a management agent. Avoid at all costs. Said work is going really well on the block, yet this is what us and our children are left living with. If they manage your block, don’t buy or rent. Cowboy outfit.
Paul · 28 August 2023
Agent replied · 27 August 2024
I was very concerned to see your post on Friday. This is certainly not the norm for us. We do understand your frustration and are trying to get a full understanding of the situation. To this end we are speaking to the supervising surveyor and contractor with a view to getting a resolution as fast as we can. We will respond further via email. Steve Walker
★★★★★ 5/5
GoogleWe had a great experience working with Ron throughout the process of buying our home.
Dominic · 22 December 2025
★★★★★ 5/5
GoogleCollinson Hall were excellent when we relocated to St Albans from London. Their local knowledge was great and they were always helpful. The whole process from the viewings to the move in day was very smooth. Thank you!
Scott · 28 August 2023
Agent replied · 27 August 2024
Hi Scott, thanks for your kind review. I will pass your feedback to the team.
★★★★★ 5/5
GoogleAs first time buyers, Nicole has given us confidence and made our property search seemless. She has been friendly and professional throughout. Our search to find our ideal property was short as Nicole acted quickly to find something to suit our needs. We're grateful for Nicole's help and would recomend her without hesitation.PositiveResponsiveness, Quality, Professionalism, Value
M · 28 August 2021
Agent replied · 27 August 2024
Thank you for your fantastic feedback. I will pass this into Nicole, I know she will be delighted.
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