Trusted Agent profile
★★★★★
136 reviews across 3 platforms
14 Vicarage Road, St. Agnes, TR5 0TJ
Miller Countrywide's St. Agnes office at 14 Vicarage Road is rated 3.2 out of 5 across 136 reviews on three platforms, including 63 Google reviews rated 4.7.
Every review we hold for the St. Agnes office, from every platform, shown as written. First names only.
5/5
GoogleEveryone, particularly Glenn, at Miller CW worked very hard to get us the result we needed, and were excellent at communicating things to us. I'd recommend talking to them if you're buying or selling in the area.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleSt Agnes team are excellent. Especially Rosie the Manager who went above and beyond to help me find a house. Many thanks Darren
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleI have used the St Agnes branch for a recent purchase, Rosie and Glen were extremely helpful, efficient and knowledgeable. Highly recommended.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotRecently rented a property from the…
Recently rented a property from the Truro Office for 18 months, never had a property inspection or visit, huge amount of maintenance issues but the out of hours contact system is dysfunctional and not fit for purpose. Telephones rarely answered and gets diverted to other branches often told they are on the phone when actually the person you may need to speak to is not working on the day.
5/5
TrustpilotTruro Branch Pheobie and Reese
5/5
GoogleVery satisfied, professional and friendly, was always kept up to date, happy viewing:) thanks to Reuben, would highly recommend
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleMum just bought with them and they were fantastic. Charles, Glen and Sophie had great communication and took a lot of the stress away. Mum was really happy and we would happily recommend.
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
1/5
TrustpilotAggressive cold calling me trying to…
Aggressive cold calling me trying to scalp my house that I got on the market from my current estate agent!
2/5
TrustpilotForget who they’re working for
The Truro office managed the sale of my parents’ house. I would describe them as energetic but dealing with them was very frustrating.
1/5
GoogleBUYER BEWARE... Ensure anything promised or intimated, especially by the manager, is confirmed in writing. During your viewing make sure you document an inventory, sold as seen properties means nothing to this estate agency as vendors will be allowed access to remove whatever property has been displayed to entice your offer. Should you wish to discuss any issues, the manager will no longer be available and your emails will be ignored. The Property Ombudsman can only act on documentation, none of which will be forthcoming from the St Agnes branch.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotSt Austell branch is a complete joke
St Austell branch is a complete joke. Currently I am looking to sue for unnecessary harassment and trying to heavy handedly change the terms of tenancy agreement without either tenant (mine) or landlords written (or even verbal for that matter) agreement.
5/5
GoogleChloe’s professional approach was very refreshing. Nice quick, easy sale. Thank you Miller St Agnes! 100% recommend!
It’s really lovely to read another 5* review and recommendation. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Feedback and Support Team.
5/5
GoogleMum just bought with them and they were fantastic. Charles, Glen and Sophie had great communication and took a lot of the stress away. Mum was really happy and we would happily recommend.
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleA big Shout out for matt ,superb service on my house sell, communication from Start to finish was excellent, constantly updating me . I feel he went above and beyond. As it wasn't the easiest Of sale !! But we Finally got there . All the best .
Thank you for your thoughtful 5* review Diane! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotUNPROFESSIONAL AND MISLEADING
My dad is 81 and has cancer and sold his house through Miller. The information regarding how the invoice was calculated was misleading as he believed it was a % of the price sold and not a fixed price as it is usually the case. Nothing was mentioned at the meeting to suggest a fixed price. Also found out that one of the employees had an interest in the solicitor suggested.
1/5
Trustpilotpoor
Currently advertising with them. Poor. Lack of Comms. Always unable to attend viewings. Complaints process doesn't work. Social media advertising doesn't work. Given opportunity to rectify, nil response. Director response doesn't work.
5/5
GoogleReuben was highly professional before, throughout, and after my viewing. Excellent service, would use again.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotI’ve unsubscribed multiple times to…
I’ve unsubscribed multiple times to mailing list but I still get emails each week. I also get multiple unwanted calls.
5/5
TrustpilotVery welcoming service.
1/5
TrustpilotVery poor experience with Miller…
Very poor experience with Miller Countrywide Falmouth.
1/5
TrustpilotConditional Selling
Would not allow us to view a property without providing proof of funds to purchase - just to view, not when making an offer. Funny how this only came up when they were plugging their mortgage services and were desperate to book an appointment. Company interests above those of the seller and buyer. If you are thinking of selling with this company, just think of all the buyers they won’t allow to view your home. Can’t be in your best interest can it?
1/5
TrustpilotLiving up to the *** in Miller***rywide!
Previously rented through MCW and thank God we no longer have to deal with them.
5/5
GoogleBig thanks to Charles, Genn and Sophie for the very friendly and professional way in which they handled the sale of my property.
Thank you for your 5* review! I will make sure your kind words are forwarded onward to the local team. Best wishes, Scott
1/5
TrustpilotLANDLORDS BEWARE!
LANDLORDS BEWARE! This review concerns Miller Countrywide Falmouth Branch but given our experience with Countrywide customer care it appears that the culture of the whole Countrywide franchise is rotten to the core.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Miller Countrywide's St. Agnes office has 136 reviews across three platforms: 63 on Google, 1 on Facebook, 72 on Trustpilot (across the whole business).
Miller Countrywide St. Agnes is rated 3.2 out of 5 across all 136 reviews, and 4.7 out of 5 on Google from 63 reviews.
Miller Countrywide St. Agnes, 14 Vicarage Road, St. Agnes, TR5 0TJ.
