Every review we hold for the St. Agnes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe went to look at a property with Miller St Agnes, the estate agent met us there and was there before we arrived at our allotted time ,I believe her name was Chloe.
We were shown the property and were informed of all relevant information about the rooms, council tax and local schools and amenities,which was very helpful. Her local knowledge was very good even informing us of local takeaways and beaches.
Chloe was professional at all times and answered all our questions. Would highly recommend a viewing with her.
Clare · 24 July 2025
Agent replied · 22 September 2025
"Thank you for your kind words and recommendation! We are proud of our team, especially Chloe, for providing excellent service and local knowledge. We're delighted to hear your viewing with us was informative and professional. Looking forward to assisting you further in finding your dream property!" #MillerStAgnes #ExceptionalService #LocalExpertise
Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have been looking to buy a property for a little while now and have found Chloe to be one of the very best estate agents to deal with. She is extremely helpful, friendly and always goes the extra mile when needed. She takes the time to really understand what i’m looking for and I hope we can find my dream home together soon! Many thanks Chloe.
Karen · 24 July 2025
Agent replied · 22 September 2025
Thank you so much for your kind words! We are thrilled to have Chloe on our team and are happy to hear she has been such a great help in your property search. We are confident that together, we can find your dream home. #HappyCustomers #DreamHomeGoals
Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleChloe & Eleanor have recently handled the marketing of our property. They have been very professional and have sold our property. Along the way we were provided with lots of updates, both by email and phone calls. We agreed a fixed rate which left no surprises at the end. We also used their solicitors to give us the whole service. In all we were very pleased with the way the whole process went.
Shane · 3 April 2026
Agent replied · 17 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Chloe & Eleanor and that they were able to sell your property successfully. We take great pride in providing excellent communication and transparency throughout the process, and we're glad it left you feeling pleased. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotAwful experience
Awful experience. They kept losing my details. Finally booked a property valuation, but then no-one bothered to turn up. Instead of apologing for wasting my time they described it as a "miscommunication", did not offer to come out that day or the day after, but in a week's time. If they don't want the chance to sell a beautiful cottage with a large garden and awesome views they clearly aren't going to make any effort to sell a property. Lucky escape - but a huge waste of my time.
Jenny · 20 August 2026
★★★★★ 5/5
TrustpilotGreat agency.
I cannot fault the team at Truro/Redruth Miller Cointrywide, they are efficient, clear and very supportive through all aspects of moving house. The young girl Abi is amazing at what she does, very understanding and caring. We couldn't have asked for a better service whilst finding our way. Great job everyone.
Sheila · 16 March 2026
★★★★★ 5/5
GoogleI booked a house viewing and was very satisfied and impressed with Chloe’s knowledge and professionalism. She was warm and friendly and was able to help with our endless questions! Communication was excellent and I would highly recommend her. Thank you Chloe!
Rachel · 19 July 2025
Agent replied · 10 August 2025
Thank you so much for the wonderful review! We are thrilled to hear that you had a great experience with Chloe. She truly strives to provide top-notch service and we are glad that it showed during your house viewing. We appreciate your recommendation and look forward to assisting you with any other questions you may have. Thank you for choosing us!
Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
Trustpilotethical, communicative and person centred company
My experience with every estate agent from Miller countrywide in Falmouth has been fantastic, I originally viewed a flat with them which they held onto for me for weeks, stayed in contact during this process and then were kind enough to negotiate with the landlord with another flat, direct me to the correct location over the phone and reorganise a missed viewing the same day. Thank you Dayna, Cian and James for all of your time and effort.
Bea · 29 January 2025
★★★★★ 5/5
GoogleChloe was extremely helpful and informative about the property we viewed. I was impressed. Even though that house wasn’t for us, I know she will find us the right place !
Mickaela · 24 July 2025
Agent replied · 22 September 2025
Thank you for sharing your positive experience with Chloe! We're so glad she was able to provide helpful and informative service during your property viewing. We're confident she will help you find the perfect place for you. Let's find your dream home together! 😊
Kind regards, , Customer Feedback and Support Team
★★★★★ 5/5
GoogleRecently dealt with the lovely staff at Miller, St Agnes for a valuation of our home. Chloe came out to the property within a timely manner, showed excellent professionalism while also remaining friendly. The delivery of information surrounding the property & other properties in the area etc was explained in a way which was easy to understand, which isn’t always the case with other estate agents we have dealt with!
Thank you, Chloe.
Meg · 20 July 2025
Agent replied · 13 January 2026
Thank you for your kind words, we are so glad to hear about your positive experience with our team at Miller, St Agnes! Providing excellent professionalism and friendly service is our top priority and we are happy to have exceeded your expectations. We look forward to helping you with any future real estate needs. Thank you for choosing us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleHave been trying to arrange a viewing on a property I’m really keen to buy, for several days of trying they haven’t picked up the phone or replied to emails once. Would be pretty annoyed if I were to be the vendor.
Matt · 17 March 2026
Agent replied · 17 April 2026
Hello, I am sorry you feel this way please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe dealt with the wonderful Matt Millward. He was excellent. Always rang when he said he would, always replied to emails and on top of that he was a genuinely nice and friendly man. Very smooth transaction and can't thank Matt and Miller Countrywide, St Agnes enough. 5 STARS!!!!
Mark · 29 May 2024
Agent replied · 15 June 2024
Thank you for leaving us your superb 5* review Mark Lomas. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhen I needed help to sell my parent's property quickly, Glenn and Rosie were professional, compassionate and went above what I would expect from my Estate Agent to ensure we got a good price. Their local knowledge and knowledge of potential purchasers meant the first offer was accepted and quickly moved to completion. Thank you very much Rosie and Glenn for making a difficult time bearable.
Alison · 17 April 2023
Agent replied · 15 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt’s impossible to know the issues that may arise when selling and buying a home . Without the professional caring support of a good estate agent it must be impossible and simply too stressful to imagine . Don’t be fooled into believing you don’t need a estate agent in my opinion the st Agnes branch particularly Glenn and Sophie in my case are simply indispensable . I am sure my sale wouldn’t have been achieved without this branches consistent efforts . I’d like to express my heartfelt thanksPositiveResponsiveness, Quality, Professionalism, Value
Christine · 16 June 2021
Agent replied · 15 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI purchased a property in St. Agnes recently through Glenn Hope at Miller Countrywide and the service we received from Glenn and sometimes Charles, in Glenns absence, was exceptional. Communication was spot on and proactive so I knew what was happening at any given time. Glenn and Charles also went the extra mile in these strange Covid times including transporting legal documents from the seller's solicitor to my solicitor in order to speed the process up. Unbelievably excellent service. Thank you Glenn and Miller Countrywide at St. Agnes. I will always use Glenn to purchase and sell properties and definitely recommend to others thinking of selling, buying or renting.PositiveResponsiveness, Quality, Professionalism, Value
Derek · 16 June 2021
Agent replied · 15 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Glenn for the excellent service we received on selling our property, his experience goes a long way in providing support and nothing was too much trouble. His prompt replies to messages helps alleviate the stress and worry. Our house sale would probably have dragged on for a considerable amount of time if it wasn't for the knowledge of Glenn driving this forward and the excellent communications required from Charles was second to none.
I can't thank you both enough for the amount of effort required towards the endPositiveResponsiveness, Professionalism
David · 16 June 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us this great 5* review and kind words. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleFabulous service from start to finish - Chloe was an absolute star and I cannot recommend the branch and Chloe highly enough ⭐️⭐️⭐️
Tommy · 8 April 2025
Agent replied · 17 May 2025
Thank you so much for your kind words! We are thrilled to hear that Chloe provided you with fabulous service. We strive to deliver exceptional experiences for our customers and we truly appreciate your recommendation. ⭐️Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have been purchasing a property through Miller Countrywide and the service we have had from Glenn, Sophie and team has been excellent. During our search they kept in touch and contacted us as soon as a suitable place came to the market. They were very responsive, fair and open through the offer stage and up to Exchange, linking with solicitors, ourselves and the vendors to keep progress moving forward. We are now approaching Completion and this support has continued. It makes a big difference. I am very pleased to recommend the team !
Miles · 16 June 2020
Agent replied · 15 June 2024
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleRosie and the team at St Agnes have made the process of buying our first home very easy. We've only just started, but already they have been incredibly supportive and able to answer all questions. Charlie has also been amazing, going above and beyond to help us!
Agatha · 25 March 2024
Agent replied · 15 June 2024
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
★★★★★ 1/5
TrustpilotUnprofessional Estate Agents
We had cause to use use them to view a few properties & we put an offer in one but they sat on the offer 😕 & up sold it previous people whom seen it months ago & we had offered asking price
Lana · 20 August 2026
★★★★★ 5/5
GoogleI just wanted to say a huge thank you to Charles, Glen and Sophie at St Agnes Miller Countrywide for the service they provided in selling my house.
I was kept informed and updated throughout the whole process, and nothing was too much trouble.
They not only offer an excellent service but it is provided with a personal touch.
I would not hesitate recommending this office if you wish to sell your house!!
Thank you!!!!
Michelle · 16 June 2020
Agent replied · 15 June 2024
Thank you for wonderful and kind 5* review! Our local team are very grateful for the time taken to leave your positive comments. Kind regards, Scott
★★★★★ 5/5
GoogleSuch a positive experience with this estate agents. They were so professional and supportive whilst looking to buy our first home. Nathan, Matt, Rachel and Charlie were so lovely and made what could have been a stressful experience much less so!
Laura · 25 March 2024
Agent replied · 15 June 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEveryone in the office was always helpful whenever I phoned with a question or query. Glenn was always cheerful and understanding of any question asked....he answered any query and helped make the process as stress less as possible. It was great to get information without undue pressure that can sometimes happen during house buying or selling. Would recommend for the service and knowledge of local market too. Thanks!PositiveResponsiveness, Professionalism
Helen · 16 June 2021
Agent replied · 15 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 1/5
TrustpilotNo customer service.
Placed my property for sale with MillerCountrywide Penzance back in April 2023 with an ‘Offers Over’ notice on the price, and a guarantee from the staff that any potentials will have been checked to ensure they had funds. First visitors said they did not have the budget, so do not know why they visited. Second made an offer below price, which I turned down as was told the price was based on offers over. Since then there has been 1 visit, over a week ago, I am still waiting after calling the agents 3 times for an update on how the visit went.
Mark · 21 September 2023
★★★★★ 1/5
TrustpilotMiller Truro
The initial meeting discussing mortgage options went well, but after learning of our income and budget and what could be lent, all interest in helping us dwindled. There was no enthusiasm or help in getting us a mortgage. My partners pregnancy was used against us as a reason that we may not be able to get a mortgage due to maternity pay. We were told we could only borrow a small amount from lenders and it had to be now as closer to the due date we would most likely be declined. We had a large deposit and yet we were not taken seriously. We were sent only one property to look at which was not even suitable to our needs. Emails went unanswered and we just got the feeling that we weren’t valued as potential customers, so we went elsewhere and secured a mortgage with no issue. Terrible service, would not recommend.
Chris · 27 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.