Trusted Agent profile · Spennymoor

Robinsons Spennymoor reviews

4.8

★★★★★ Excellent

1,837 reviews across 2 platforms

11 Cheapside, Spennymoor, DL16 6QE

Robinsons's office in Spennymoor, at 11 Cheapside, is rated 4.8 out of 5 across 1,837 reviews on two platforms, including 66 Google reviews rated 4.3.

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4.3 / 5

66

Reviews on Google

This office

Trustpilot logo

1,771

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Spennymoor office, from every platform, shown as written. First names only.

5/5

Trustpilot

Brilliant estate agents

Excellent estate agent joy and Michelle of Darlington made the process easy and stress free highly recommend

In · 9 November 2020

Agent replied · 17 June 2024

Hi RayThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.

5/5

Trustpilot

Becky was fab

Becky was fab! She answered all of our queries and made us feel less anxious about moving. Would definitely use robinsons again.

Katie · 1 October 2018

Agent replied · 17 June 2024

Hi KatieThanks for your comments ref Becky at Middlesbrough. She will be thrilled!!I will personally pass on your good wishes.Kind regardsSimon Wright.Director.

4/5

Trustpilot

All very positive throughout

All very positive throughout. I was slightly put off on first contact by a slight mix up with dates/ times at the very outset of the process when arranging to have the property valuation done. It seems the office had made a diary error - but phoned phoned to correct it - so no harm done.After that all was very smooth and Anita ( Sedgefield office) was extremely professional. Thanks.

Mr · 1 October 2018

Agent replied · 17 June 2024

Hi Mr HarteThank you so much for your positive comments.We are always striving to improve our service and with comments like these we know we are going in the right direction. I will pass on your good wishes to Anita at Sedgefield.Thanks again.Simon Wright.Director.

5/5

Trustpilot

The team at Robinsons in Crook were…

The team at Robinsons in Crook were excellent and kept me informed of progress every step of the way. Very friendly too!

David · 23 August 2018

Agent replied · 17 June 2024

Hi DavidThanks for your review and 5 stars. It is much appreciated.Kind regardsSimon

5/5

Trustpilot

The service has been great t

The service has been great to date, I am very pleased Clare has been promoted, big shoes to fill for her replacement.

John · 3 August 2018

Agent replied · 17 June 2024

Hi JohnThanks for those comments. Clare will be delighted. I will pass these comments on to her.CheersSimon

5/5

Trustpilot

No complaints

Friendly staff. Quick responses. People putting the for sale/sold signs are like ninjas 🥷- one minute there's nothing there, blink and suddenly there's a board up 😆

JDL · 30 July 2024

Agent replied · 24 August 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.

5/5

Trustpilot

fantastic service

Thanks for a fantastic service from the gang at Sedgefield branch, Ryan, Sharon & Danni! Kept us up to date all the way through and helped when some issues needed sorting towards the end. Highly recommend as best Estate agent in the village!!

LW · 24 August 2023

Agent replied · 17 June 2024

Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

We recently sold a property using…

We recently sold a property using Robinsons, Bishop Auckland after looking around at other potential estate agents. From start to finish the whole process was smooth, and made what can be a stressful process anything but. Our property sold within 4 weeks of being listed and the sale went through with total success shortly afterwards. We would definitely recommend them to anyone wishing to sell their property with ease.

Ashley · 27 February 2019

Agent replied · 17 June 2024

HI AshleyThis is a great review so thank you for taking time to post your comments.The team at Bishop will be delighted and i will pass on your good wishes to them. We do take pride in providing our customers with high quality service and i am pleased you found this to be the case at Bishop Auckland.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

My sale was not straight forward but…

My sale was not straight forward but Joy was so understanding and helpful thank you

Karena · 26 February 2021

Agent replied · 17 June 2024

Hi Karena,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Service from Robinsons was first class

Service from Robinsons was first class! Louis the branch manager produced perfect images and virtual tour which certainly helped us get the most interest and best price. From the moment we met we knew we were in safe hands. He is backed up by a team that were so enthusiastic every time we called them, nothing was ever too much trouble. Highly recommend!!

John · 5 February 2021

Agent replied · 17 June 2024

Hi JohnGreat to hear that the service from Louis and his team at Darlington was first class. Thank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Would definitely recommend Robinson’s…

Would definitely recommend Robinson’s because the help from Elaine was excellent, really pleasant and kept us informed all the way through.

Mr · 27 September 2018

Agent replied · 17 June 2024

Hi Mr ApplebyThank you for your very positive comments regarding Elaine and the Middlesbrough office. It is much appreciated.CheersSimon Wright.Director.

5/5

Trustpilot

Absolutely love the team at the…

Absolutely love the team at the Sedgefield office! Nothing is EVER too much trouble for them. They go the extra mile and are always so helpful and friendly. Highly recommended estate agents. Recently bought a development property in Sedgefield and the process was so smooth and easy. They always keep in touch and they are lovely people. What a perfect team! Well done.

Ryan · 26 January 2021

Agent replied · 17 June 2024

Hi Ryan,Brilliant review!! Thank you so much.The Sedgefield team will be thrilled with your positive comments.I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

5/5

Trustpilot

Super

Super, Danny was great all the way through, and everyone in the team helped to make it an easy transaction.

Paul · 26 April 2019

Agent replied · 17 June 2024

Hi PaulThank you for your positive comments ref our Ingleby Barwick Office. Danny and the team there are getting some great reviews at the moment.RegardsSimon Wright.Director.

5/5

Trustpilot

First Class Agents

Robinsons marketed and sold my property in a very short space of time despite the buyer having problems with his mortgage company. They constantly chased things up to speed the sale along and kept me informed every step of the way. I was extremely grateful for the sound advice their knowledgable staff in the Durham office were able to offer me and wouldn’t hesitate to recommend them to anyone

Carol · 22 August 2018

Agent replied · 17 June 2024

Hi CarolGreat comments so a big thank you for posting your review and giving our Durham office 5 stars. It is very much appreciated and the Durham team will be thrilled.Thanks againSimon WrightDirector

5/5

Trustpilot

Good service from the Crook office

Good service from the Crook office, Angela was a star, very professional .

Neale · 18 June 2021

Agent replied · 17 June 2024

Hi Neale,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

If I could give them more than 5* I…

If I could give them more than 5* I would, Sam & Sharon at the Sedgefield office went above and beyond their duties during the sale and purchase of our home. On the days I was stressed with the solicitors etc. they took the problem out of my hands and sorted it. I would definitely recommend this company and use them again.Thank you so much Mr & Mrs ClaytonFishburn

Colleen · 3 August 2018

Agent replied · 17 June 2024

Hi Mr and Mrs Clayton.Thank you so much for the lovely words you have written ref Sam ,Sharon and the Sedgefield team. It is very much appreciated and i will pass your good wishes onto them.Hope you are happy in your new home.RegardsSimon

5/5

Trustpilot

Ann Emily and Stacey at Durham office…

Ann Emily and Stacey at Durham office provided a 5* service from start to finish selling our property.Personal service means everything these days and we will recommend the team to friends and family.Thanks so much for all your efforts to all of the team at all levels.Regards Neil & Ian

Customer · 21 December 2022

Agent replied · 17 June 2024

Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Angela made a great job of handling a…

Angela made a great job of handling a very uncompromising and difficult seller

John · 14 June 2021

Agent replied · 17 June 2024

Hi John,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Joy was extremely helpful with progress…

Joy was extremely helpful with progress chasing as communication was challenging from the solicitors.

The · 25 March 2021

Agent replied · 17 June 2024

Hi The ClaysThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.

5/5

Trustpilot

Staff really helpful and knowledgeable…

Chester-le-Street branch.Staff really helpful and knowledgeable .They managed to get us a lot of viewings and kept us updated at every stage of the sale. Particular mention to Michelle, Chelsea, Karen & Michael. Thank you.

Trevor · 29 January 2024

Agent replied · 17 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Very professional estate agents

Very professional estate agents, they know their job and do it exceptionally well. Really fabulous service and great staff. Would highly recommend. Was a pleasure from start to finish. Well done guys

Sharon · 28 March 2024

Agent replied · 17 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.

5/5

Trustpilot

Buying and letting

Ryan, Jade and Sharon in the Sedgefield Branch have been just what you need - efficient, prompt, polite and friendly, helpful, fair, open, good at communicating, proposing ways forward without pressure... It has been a pleasant and straightforward experience (bearing out previous experiences with Sam and others in this branch) and I'd definitely get in touch with them in future.

Cranberry · 12 July 2021

Agent replied · 17 June 2024

Hi CranberryThank you so much for your review and 5 stars ref our Sedgefield office. Ryan and his team will be "over the moon" with your positive comments.Thanks again for posting your review.Regards.Simon Wright.Director.

5/5

Trustpilot

Fantastic Estate Agency

I cannot fault the Sedgefield branch of Robinsons at all. Ryan, Jade and Sharon couldn’t do enough for us regarding our recent move. They are utterly professional but friendly and approachable at the same time. Nothing was too much trouble and all queries/enquiries were dealt with swiftly and efficiently. I wouldn’t hesitate to recommend them to anyone looking to move/buy/rent/sell.

Lindsay · 8 July 2021

Agent replied · 17 June 2024

Hi Lindsay.Thank you so much for your review and 5 stars. All the team at Sedgefield will be delighted with your positive comments. I shall thank them all on your behalf.Regards.Simon Wright.Director.

5/5

Trustpilot

Joy was brilliant to work with

Joy was brilliant to work with. Really happy to be moved! House is amazing

Phillip · 25 January 2021

Agent replied · 17 June 2024

Hi PhillipThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

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