William H Brown Spalding reviews

★★★★★ 5/5

Google

My house sale was one of the most stressful things, we lost buyers twice but today we finally got there!! I can not thank Sophie and Lucy enough! Keeping me updated all the way through the good and bad, keeping me calm and absolutely going that extra mile! You are both a credit to William H Brown and your industry.PositiveResponsiveness, Quality, Professionalism

Deborah · 25 August 2022

★★★★★ 5/5

Google

Sophie Unlu was impeccable throughout my property sale. Not only was my property sold within days of going live, but the high levels of communication and professionalism throughout was outstanding. I'd recommend Sophie to anyone looking to sell their property, and will definitely be using Sophie again. Thank you so much for all your help and support Sophie, you really are a star!

Joshua · 16 June 2022

★★★★★ 1/5

Google

PLEASE AVOID THIS ESTATE AGENT! Absolutely shocking treatment received from this estate agent. We had 2 “potential” viewings which both cancelled on the morning when the viewing was meant to take place. We asked and chased WH Brown if they’d like to reschedule their viewing, and they replied with- I don’t know I’ll have to ask them. Wouldn’t this have been a standard question to ask with a potential sale on hand ?? This happened on both occasions as well. We kept having to ring up to see what was happening and to see what they were doing to sell the property, which all we got back was : how would you like us to promote it?? Finally we gave our notice of leaving the estate agent on the 20th of December, we was released on the 6th February and between them times, all weekly updates stopped and no contact was made. No questions where asked of why we chose to leave, and if there was any feedback to give? Would highly recommend to anyone to choose another estate agent.

Shawn · 16 April 2024

★★★★★ 1/5

Google

Shambles from start to finish! Using a useless company to do references (Keysafe). Apparently £135k+ savings for my guarantor isn't enough to cover 3x the yearly rent. Crazy!!

Gavin · 16 January 2026

★★★★★ 5/5

Google

Thank you Spalding Branch. I spotted a property that was for sale by modern auction, a viewing was arranged with a second following swiftly. We were planning to rent our existing property and Dan came out to have a look, give us a valuation of the house and possible letting value. David Bourner the branch mortgage adviser that we have used now for the third time was able to go through our details and work out our affordability. We did come across some issues as the property we were purchasing was next to a commercial car sales garage and the first two lenders didn't want to take the risk. With the Auction reservation fee already paid it was nail biting times. But David prevailed and got us the mortgage we needed, he even putting up with my incessant emails and calls all with good grace. I have been very happy with the service provided during our purchase and am happy to say we are all moved in and loving it.

Kerrianne · 16 June 2022

★★★★★ 1/5

Google

Would give a zero if I could. Communication is absolutely terrible. Put in an offer for a property and didn't find out till months later that the owner hadn't even told the tenants. No communication of this from William H brown had to find out through the estate agents selling our house. Constant delays in responses and ended up having to pull out of the sale completely ruining our current house sale. Would not recommend at all. Very poor service overall.

Penny · 21 July 2023

★★★★★ 5/5

Google

To say that my wife and I have been extremely happy with the service we received from W H Brown is an understatement! Conor in particular, and Lee, have been life savers for us, because without their efficient and timely work for us in helping us to find a rented property with very short notice we would have been almost out on the streets. They knew our urgent situation after a prior rented opportunity feel through leaving us very little time to find somewhere. Both Conor and Lee went way above and beyond in pushing through the move for us with barely no time left from moving from our current home. Conor was brilliant! Very professional, patient, understanding and friendly. For what he did for us he should be knighted.. lol. Seriously though, thank you everyone at W H Brown, and namely Conor and Lee, for everything. Sean.PositiveResponsiveness, Quality, Professionalism, Value

Sean · 25 August 2021

★★★★★ 5/5

Google

Conor at William H Brown in Spalding was amazing! What brilliant service we had. From our first phone call requesting to view a rental property to his final call to advise us we were successful in our application, he was brilliant and we can’t thank him enough. His balance of being friendly and extremely professional was superb. He was knowledgeable about his client and the property, as well as supportive, helpful and informative to us. Giving us confidence throughout the whole process. He continually kept us updated from start to finish. As a professional couple and home owners we were surprised at the responses from other agents whilst searching for our new home. Hence we were quite anxious by the time we spoke to Conor at WHB. He was extremely respectful to us which i must say was lacking from many other agents. Conor was like a breath of fresh air. As far as any landlord is concerned WHB and Conor are the ones to take your business to. Excellent for landlords and tenants. Well done! ⭐️⭐️⭐️⭐️⭐️PositiveProfessionalism

Carol · 25 August 2021

★★★★★ 5/5

Google

I've just rented a house through William H Brown's Spalding office and was impressed with the customer service from Conor who managed the letting. I have pets and in the current climate there have been less houses available than usual. Other estate agents were just writing me off as there was an abundance of other possible tenants. Conor was great, found me the perfect property with a great landlord and has been brilliant with communication and keeping me up to date throughout. Lee was also friendly and helpful, answering my queries if Conor wasn't in. I'd recommend this branch of William H Brown.PositiveResponsiveness, Quality, Professionalism, Value

Carolyn · 16 June 2021

★★★★★ 5/5

Google

Best support from the beginning and through all the sale, there was a hard times but Bradley and Josh was there for me with the advice and support. I had very bad experience with the Yopa agent and didn't know what to do but lucky me Bradley and Josh from William H Brown Spalding came to help and clear all the mess left by Yopa's agent .... Thank you guys!!! Respect.PositiveResponsiveness, Professionalism

Raimoxa · 16 June 2022

★★★★★ 5/5

Google

Journey with Ffion and Conor was great. Took a bit of time but eventually got there. I’m not the guy who says there is a reason for everything but this time around, I am. I sincerely thank you for helping me find a place to call home and will definitely recommend W.H Brown Spalding to anyone looking to move. Thanks 🙏🏿

Samuel · 16 June 2023

★★★★★ 5/5

Google

We accidently called William H Brown in Spalding to view a property that wasn't actually with them! (Miss read on rightmove!) and what a blessing in disguise it's been!! Conor has been great! Can't recommend him or William H Brown highly enough! After contacting several OTHER estate agents, being passed pillar to post, emails not returned, calls not returned, most seeming not interested, some agents not wanting us to view as the landlord "wanted someone in quick" and they needed to know we were in a position to move within 4 weeks (we've just sold out home and are ready to go!!) Others wanting a 3 page application filling out before we can be "considered" for viewings, rental demand must be so high that they don't need to work at it!! I'm also a landlord and have rental property so now have a list of agents I WON'T use to manage my next buy to lets!! We we're losing hope of finding somewhere and having to settle for something then move again later, but an accidental call to Conor turned out to be the best call I'd made. Conor listened to what our position was with regard to our sale, what sort of area and property we were after, what our budget was and what sort of rental term we we're after, he only had one property at the time and just outside our preferred area, but explained as it ticked all our boxes it would be worth a look at least, so we viewed it and he was right! Glad we went on his advice, the location for me was still a little bit of an issue but the viewing proved that it was and area I could be happy with, however there was an issue regarding space for storage of my motorcycle (which I'd forgotten until we went and looked round) which put the place into question. While we we're thinking about options to work around the storage issue, Conor had a property become available that the current tenant had just given notice on as they were buying and getting out of renting, this place ticked EVERY box and we've committed to taking it on a long term rent. Couldn't be happier!! WH Brown and Conor have been fantastic with communication, listening and helping us find what we want, I even spoke to them (Lee) today while they are closed due to this virus and although Lee wasn't dealing with us, was more than willing to help and support/answer questions. If you're after a rental property in or around Spalding get in touch with them and Conor.

Matt · 16 June 2020

★★★★★ 5/5

Google

Absolutely brilliant with buying my first home. Sophie was brilliant, always there if you need her and will always answer any questions you have. She also kept you in the loop at all times. David the mortgage advisor was also amazing. Honestly made you feel so at ease and made one of the most stressful times of my life, so much easier. And I cannot thank them enough.

Jessica · 16 June 2022

★★★★★ 5/5

Google

Can't rate the service high enough,Toby has been excellent from start to finish.toby bent over backwards to help us out,as we live abroad we needed a company that we could rely on,thankfully we have found one.he even arranged for someone to come and tidy the garden before the tenants moved in.he has bent over backwards from obtaining the keys from the original letting agent to keeping us posted regularly on the current interest in the property.what a pleasant change to find a company that looks after its clients. A big thank you to all cocerned Dennis & Jennifer march

Dennis · 17 June 2019

★★★★★ 5/5

Google

We have been using David for mortgage and financial advice now for a couple of years and his expertise and experience have been invaluable to us. David came recommended by a friend when we decided to venture into the “Buy to Let” world - very nerve racking when you’re doing it for the first time but David was fantastic and hand held us all the way through it! We have since returned a couple of years later throwing a spanner into the works.... having both moved from employment to self employment and requiring two new mortgage deals, David excelled once again and provided us with sound advice and two fantastic deals! Nothing is too much trouble and he is always willing to answer our queries (however small they may be!). We are so thankful to David, he has helped us so much and has taken the stress out of what is generally a very stressful time.

Stuart · 17 June 2018

★★★★★ 5/5

Google

Have got to say we were selling my parents property and I couldn’t recommend WH Brown enough. Izzy in their Spalding office was really helpful and kept us upto date consistently with what was going on. Many thanks Izzy for making this traumatic experience as good as it could have been. Regards Shane

Shane · 16 June 2023

★★★★★ 5/5

Google

I have had my Properties with WH Brown for over 10 years now. Bradleigh Stirk is property coordinator for me and has done an excellent job. What I appreciate is someone who can use their initiative and not just dump any problems back on me !. So there is some point to having a management contract. Also the Tenant has a point of contact so delivering a service they feel they can rely on.

Simon · 17 June 2019

★★★★★ 5/5

Google

William H Brown have been my agents for 5 years and in these 5 years agents have come and gone but Sarah Hollands is on the top of the list. Never in my life I have seen an efficient, meticulous and caring agent like her. She goes out of her way to get things done. Very professional yet very friendly. I hope she will keep managing and coordinating my area. Thanks Sarah for everything.

Kanwal · 17 June 2019

★★★★★ 5/5

Google

Me and my partner was looking for a nice two bedroom house and within looking for about 1 month we met Connor who showed us the property the same day as the call we fell in love with the property and the transaction began straight away. Was a smooth journey and in 3 weeks we moved in amazing work from the staff especially Connor pricePositiveResponsiveness, Quality, Professionalism

Hxnter · 16 June 2021

★★★★★ 5/5

Google

Conor helped us to rent out new property. He was extremely helpful in unprecedented times and with little notice. This did not seem to be an issue for him. He enabled us to move in as quickly as possible. His professionalism meant that everything made for an easy transition into our new home. I would like to thank Conor for all his support and effort.PositiveResponsiveness, Quality, Professionalism

Teagan · 16 June 2021

★★★★★ 5/5

Google

This was our first experience with William H Brown and we are very happy with the service we’ve received so far. Connor has been incredibly helpful and efficient, nothing has been too much trouble for him, kindly and patiently answering our questions and helping to problem solve. A really friendly, polite and professional young man, and by putting us at ease, he made what can be a stressful process, much easier.

Nat · 16 June 2020

★★★★★ 1/5

Google

Absolutely horrendous. The least professional letting agents that I've had the displeasure to work with. Conor in particular is unprofessional in his manner and has come across very immature in his dealings with me. I've complained about Conor in the past and yet his manner and attitude has not changed. They also conveniently forget that they work on behalf of the landlord AND the tenant. This has always been obvious in how we have been spoken to and how our requests have been ignored. I was always warned against using William H Brown, but I prefer to form my own opinion from my own experiences. I sometimes wish that I had heeded that advice. I would not recommend using William H Brown as letting agents especially not if you are a tenant.NegativeResponsiveness, Quality, Professionalism, Value

Harvey’s · 16 June 2021

★★★★★ 1/5

Google

I was renting a house for past 5 years. I never was a person to make any trouble and lots of things I have done by my own and on my own cost. I left home in a very good condition. Stuff like carpets and fence have never been change even not before I moved in. My deposit was almost £700. Before I moved out I spoke with one of the agent who came to the house and who saw all the things inside that we should not worry about anything beacuse everything looks excellent. After all they send me an e-email that am not going to receive my deposit and the money from it will go for general cleaning and outstanding money for contraact fees from 2018 which is impossible as I was always paying everything. I was shocked. I send an e-mail back that I don't agree with that at all. I was treated very not professional by the staff and I felt very very discriminated beacuse of my nationality I really hope that none of you is going to be treated by the William H Brown personel as I was. Very very bad experienceNegativeProfessionalism

Claudia · 16 June 2021

★★★★★ 5/5

Google

Having recently let my new home through William H Brown Spalding, I cannot fault them. Conor was brilliant, he dealt with any queries I had swiftly and professionally. The whole process was so smooth and he kept us up to date the whole time, I would 100% recommend them to anyone.

Aimee · 10 December 2022