Every review we hold for the Southwark office, from every platform, shown as written. First names only.
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5/5
GoogleA very professional and caring agency. They respond quickly to your emails and deal with issues efficiently. I am happy to recommend them. I always try to use independents rather than the larger companies.
Stephen Β· 26 April 2024
Agent replied Β· 23 October 2024
Hi Stephen Many thanks for your kind words, they are very much appreciated. Thanks for your continued support. The McMahon team.
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5/5
GoogleI have had a fantastic experience using McMahon and Partners so far, Udith and Louise have both been extremely helpful at all stages and very understanding of the situation and have done everything to ensure we got the property. Highly reccomend them.
Shaw Β· 16 April 2025
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5/5
GoogleReally great to have an estate agency like this in a crazy market. Camron was quick to respond and respectful of our process and time!
Kaley Β· 24 October 2023
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1/5
GoogleRacism... I think so. I am a decent citizen and have a very good job. I called this company and asked the room was available. The gentleman (Who said he was Sean McMahon) immediately said the flat was not available. An hour later, I asked my little cousin who went to country side boarding house school to call. A miracle, it became available. Rent at your own risk.
Adedamola Β· 25 October 2019
Agent replied Β· 23 October 2024
Hello Adedamola.
Thank you for your comments in relation to your recent request to view a property that we were marketing in Elephant & Castle. I am sorry that you feel that we were not fair to you personally, and that you felt the need to write such comments. The fact is the property had been let earlier that day, my colleague who may have spoken to your 'little cousin' may not have been aware of this at the time. This can sometimes happen, when people are out of the office at various times of the day. I would be delighted to try and help you in the future if you are still looking for a property. Your comments about me being racist are deeply offensive to me, and quite wrong, they say rather more about you than me, I'm afraid. I have never met you, and I spoke to you on the phone for less than 30 seconds. Personally, I thought you sounded like a very nice person. Good luck with your property search.
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5/5
GoogleI recently rented an apartment through McMohan & Partners, with Udith and Toby helping me, and it was a great, seamless experience. Would highly recommend.
Tarun Β· 25 July 2024
Agent replied Β· 23 October 2024
Hi Tarun
Many thanks for your kind words for our service, we are very grateful that you appreciated Udith & Toby's level of service. We hope you are happy with your property, and would be delighted to help you in the future. Best wishes. The McMahon team
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5/5
GoogleVery very happy to work with them. They are helpful, supportive and fast. Recommended to everyone!
Onur Β· 12 December 2024
Agent replied Β· 9 August 2025
Hi Onur
Many thanks for your kind words, this is very much appreciated. If you need assistance again, feel free to get in touch any time. Best rgds, The McMahon Team.
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5/5
GoogleI sent my e mail with interest of viewing a studio flat on Sunday .On Monday morning the agent called. we had a short conversation and he was was so kind to book a viewing for me after I finished my work.
Very professional, very kind and providing the information I needed.
I am very pleased with the service!
HANK YUO SO MUCH
Dorota Β· 27 March 2024
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5/5
GoogleMy agent, Toby, was great in helping us through every step and was super efficient in confirming the property. Polite and attentive, very happy with the service received π Would recommend McMhan for great properties offered also β¦
Tay Β· 16 April 2025
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5/5
TrustpilotLocal, independent, experts
2023 UPDATED: thought it time to update this as I am still a customer. I have had to continually relied on McMahonβs expertise, experience and support over the last few years and itβs been without incident. They are always easy to contact and as an independent local operation they really care about every customer and are so much nicer to deal with than the big chain guys . I recommend.
SB Β· 3 July 2023
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5/5
GoogleBest property management company I've ever had - always prompt in responses, fixes, assistance. Above all else, personable! Would highly recommend (special shoutout to Louise for her amazing work!)
Stephenie Β· 24 October 2022
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5/5
TrustpilotQuick to respond and flexible
Got an appointment within hours on a Saturday, great knowledge of the area / local market. Thank you
ANDREA Β· 11 August 2024
Agent replied Β· 23 August 2025
Hi Andrea. Many thanks for your comments regarding the service you received from our business, we look forward to assisting you in the future. Your comments are very much appreciated. From All @ The McMahon Team.
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1/5
TrustpilotVery rude service
Very rude service. I was on my way to the viewing but got stuck in traffic, so when Jake, an employee at McMahon called, I informed him I would be late. He right away cancelled my viewing and said to me, quoted "It is your problem, not mine". I don't say I'm right for being late, but I felt disrespected by the way he talked to me. I wouldn't feel disrespected if he had suggested to reschedule the viewing or be more understanding. Moreover, he would still be there for another viewing so I asked whether I can view the place with that person. In the past I have had cases where the agent was late and they did this as long as everyone agreed. If there was a strict policy for this, an explanation would be better than saying no straight away. Even though I like the place from the website, I would not go for a viewing after being treated like this
Khanh Β· 23 April 2022
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5/5
GoogleFast and painless - can HIGHLY recommend this estate agency. Thank you Jonathan!
Ingrid Β· 25 October 2018
Agent replied Β· 23 October 2024
Hi Ingrid, Thank you for taking the time to share your prestiged opinion on our service with our employee. We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again!!
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1/5
GoogleIf you have a well documented issue they will ignore you, and call you a liar, even if you bring your case to the ombudsman. Sean McMahon is unprofessional and has no knowledge on customer service neither on tenancy rights.
My friend experienced a terrible 5 month long complain procedure, that remains unresolved.NegativeResponsiveness, Quality, Professionalism, Value
Joan Β· 24 October 2020
Agent replied Β· 23 October 2024
Dear Janos and his mates, I would suggest you get your facts correct before writing fake and false reviews. We are an estate agency and we cannot change the structure of a building that we did not develop. Quite frankly this is out of our control and any other estate agents control! We also cannot do anything about noise and light pollution. We cannot control and change the world around you. I have politely asked you to remove such reviews and you choose to ignore. We have a very well documented report on how much complaints you have made regarding a building. Even the tenants and leaseholders have complained about you. Even the developers have emailed you and told you that the building structure cannot be made on the floor you live on! What else do you expect to happen.
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5/5
GoogleMcMahon and Partners have been amazing company to manage our building near London Bridge. Courteous, professional, well organising and the staff is very efficient. They take pride in the work that they do and would recommend them for your building management needs.
Jonathan Β· 12 November 2024
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5/5
GoogleUdith the agent in McMahon and Partners was very friendly kind and patient in showing us the apartment
And the viewing went great
ιι Β· 27 March 2024
Agent replied Β· 23 October 2024
Many thanks for your kind words, very much appreciated. All @ the McMahon Team
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1/5
Googlehorrible customer service
Nico Β· 16 January 2026
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1/5
GooglePoor. Over 3 weeks I have expressed my interst in their apartments and had to chase them for information on them. Each time i have been asked the same questions which i have already provided and upon providing them get no response. Unresponsive and awful comunication from the director of the company too?
Andrea Β· 24 October 2020
Agent replied Β· 23 October 2024
Dear Andrea, Thank you for your comments. We are sorry that you did not have a good experience with us. Unfortunately, during Covid- 19 we have not been operating and not been able to respond as fast as we have hoped with all our staff being furloughed. We are now back fully operating with our lettings team now responding to all enquires missed. We hope you will give us a chance to change your mind and the property you have been enquired about is still available for you to see. Thank you.
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5/5
GoogleUdith has provided excellent help viewing properties and talking through my options, with no pressure and allowing me time to view and consider the properties we saw
Carleton Β· 16 April 2025
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5/5
TrustpilotA very good experience.
Sokda is very friendly, and has provided efficient and helpful assistance. Thank you.
Bing Β· 4 September 2023
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5/5
GoogleToby & colleagues have been proactive with my rental apartment. Excellent and consistent communications throughout. An agent/agency I would trust and return to. Thank you !
William Β· 16 April 2025
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5/5
GoogleI met Sean McMahon through our estate agency association Propertymark, who are dedicated to promoting the highest industry standards. Meeting at these regular meetings for independant agents I know Sean to be completely dedicated to his business and to offering the best of service to his clients and applicants.
Julia Β· 24 October 2020
Agent replied Β· 23 October 2024
Hi Julia. Many thanks for your kind words and your support, it is greatly appreciated, coming from a well respected fellow professional it means a lot. Best rgds Sean & Team.
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5/5
GoogleQuick communication, with quite transparent, helpful and friendly attitude.
Highly recommended
Aytul Β· 26 April 2024
Agent replied Β· 23 October 2024
Hi Aytul
Many thanks for your kind comments, they are very much appreciated. All @ McMahon & Partners
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5/5
GoogleI've been renting in London for 12 years from an array of agents and I can safely say McMahon have been the most efficient and professional company to date. Any issue has been sorted immediately with minimal fuss and communicating with the staff has always been easy.
James Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you for the wonderful review, James! The team at McMahon and Partners are thrilled youβre so happy with your apartment and the service we have provided. It has been lovely to have you as tenant and we hope you continue to enjoy staying in our apartments in the future!
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