5/5
TrustpilotSold within a month
Picked up our property from another agent, after 6 months and two sales falling through. Within a month it was sold, at a considerably higher price than the previous two occasions.
Trusted Agent profile · Southwark
Ludlow Thompson Canada Water reviews in Southwark
★★★★★
2,153 reviews across 3 platforms
Unit 2, Montreal House, Surrey Quays Road, London, SE16 7AQ, Southwark, SE16 7AQ
Ludlow Thompson's office in Southwark, at Unit 2, is rated 4.4 out of 5 across 2,153 reviews on three platforms, including 402 Google reviews rated 4.7.
402
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,741
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThese guys are bullies…
These guys are bullies…. They are trying to extract money from an honest tenant to cover the costs they incurred due to internal mistakes. They just keep increasing the amount demanded without adequately answering simple enquiries…very unfair
5/5
TrustpilotThe whole experience with KFH was first…
The whole experience with KFH was first Class . They did what they promised …Efficient management , superb sales team , good at executing and closing The whole experience of Selling or buying a house is stressful and they take it away !
5/5
TrustpilotVery helpful over an extended period
Maintained momentum and energy in pushing a sale through over a particularly long process (6 months) with multiple hiccups. Agent leading it (Lucy) was great and always helpful. I think without KfH's efforts the sale would have likely fallen through.
3/5
TrustpilotThey were ok
They were ok. Nothing above the bare minimum in service and tend to ignore questions/queries they don't want to answer. The contractors they use all seem to be more expensive than average for the area.
5/5
GoogleBasing on very good reviews, I decided for a property search with KFH. I am very happy to have Antony Botha as guide and support, he has been extremely helpful at all times. The communication is great, what makes the search so much easier, and not stressful at all like with other agencies. I definitely trust and recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotLottie from KFH is fantastic!
Had a fantastic experience with Lottie from KFH Muswell Hill. She made my buying experience as stress free as possible and was always available via email or phone to answer the many questions I had as a first time buyer. Highly recommend!
5/5
TrustpilotI’m pleased with the service I received…
I’m pleased with the service I received for my home purchase. Home buying process can be daunting, but their team was fantastic and knowledgeable every step of the way.
5/5
TrustpilotPippa @Raynes Park branch was…
Pippa @Raynes Park branch was absolutely amazing, so patient, supportive and totally committed to helping us through the process of selling and buying, we can’t thank her enough!
5/5
TrustpilotI would just like to say what fantastic…
I would just like to say what fantastic service Lilly provided us when we were looking for our new home . Outstanding
4/5
TrustpilotManaging an overseas property is hassle free with KFH
We live overseas so good property management is very important for us. KFH are always very professional and proactive and make managing a property remotely a simple exercise and we couldn't be happier.
4/5
TrustpilotHumanity and professionalism
I have appreciated the humanity that Fred Wykes from Wimbledon Branch emanated while building the professional relationship with me as a client looking for a flat to rent. Highly appreciated and grateful for such a character trait.
1/5
TrustpilotUsed them as an estate agent and dealt…
Used them as an estate agent and dealt with them as tenants. They are pushy and ill informed estate agents, and inattentive and annoying as a management company. Avoid at all costs.
5/5
TrustpilotI really enjoyed a night of "binge…
I really enjoyed a night of "binge viewings" with Alice who was well informed and seemed to know an answer to any question re flats, area, market, etc. Very knowledgeable and a nice lady to deal with!
5/5
TrustpilotI have amazing service from jennil…
I have amazing service from jennil johnsonshe always informed us about how going through the process and is was very helpful many thanks!!
5/5
TrustpilotAarti Chohan at the Abbeville branch…
Aarti Chohan at the Abbeville branch worked tirelessly for me in what was a very long and complex sale. She was in constant communication thoughout and I have nothing but praise for her commitment and effort.
1/5
TrustpilotAnnoying that I can’t give 0 stars
Annoying that I can’t give 0 stars! The worst property management company I have ever come across, their prices are extortionate and we’re currently paying thousands of pounds a year for what feels like a Henry Hoover to visit once a week! Do not use this company for anything!
5/5
GoogleWe found Seamus to be extremely professional and incredibly helpful. He was very knowledgeable about the area/market and quick to reply to messages and queries. He explained the process to us at each stage and did his best to look after us.
3/5
TrustpilotI liked the initial sales pitch and the…
I liked the initial sales pitch and the help in negotiating the purchase. Assistance on the exchange and completion process was not as strong.
5/5
TrustpilotProfessional and proactive support
I moved responsibility for selling a property to KFH from another agent. Immediately, I was impressed by the professional and proactive approach to the job. Throughout the process, I was kept in touch and was offered sound advice. I was given the kind of support that is essential.
4/5
TrustpilotStaff at my branch in Queensway are…
Staff at my branch in Queensway are very helpful but the person responsible for maintenance who sits in some other office rarely responds to emails.
5/5
TrustpilotExcellent team
Excellent team. Communication was the best that I have ever experienced. I would firmly recommend kfh to anyone wishing to sell or buy in the future Thanks guys
5/5
GoogleFantastic service buying a home. Shadane in particular was excellent. He built great rapport with us, understood our needs, was responsive and consistently provided the relevant info, without ever being pushy.
4/5
TrustpilotThe friendly team got us a strong price…
The friendly team got us a strong price and worked hard to find us our new home, which they did. They are not 5* as the conveyancing firm they recommended was terrible and the single most stressful part of the experience.
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