5/5
A good reliable company
A good reliable company. Was honest, kept us updated. Always available at the end of the phone or email which is important when going through a new process and was a good rate compared to other agencies in the area.
Trusted Agent profile · Southwark
★★★★★
2,152 reviews across 3 platforms
Unit 2, Montreal House, Surrey Quays Road, London, SE16 7AQ, Southwark, SE16 7AQ
Ludlow Thompson's office in Southwark, at Unit 2, is rated 4.4 out of 5 across 2,152 reviews on three platforms, including 402 Google reviews rated 4.7.
402
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,740
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Ludlow Thompson Canada Water hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
A good reliable company
A good reliable company. Was honest, kept us updated. Always available at the end of the phone or email which is important when going through a new process and was a good rate compared to other agencies in the area.
5/5
KFH were very helpful and professional…
KFH at the Brockley branch were very helpful and professional throughout the process of selling our property, especially when the buyers weren't the easiest and we needed to complete the sale which we did successfully. I would definitely recommend KFH.
5/5
Very Supportive Staff, Great Experience
Luke has always provided great help at each stage of the process. He was always responsive for all my queries and supportive whenever his help was needed.
2/5
By having more respect for peoples…homes
By having more respect for peoples property , they left lights on , the back and front doors unlocked, never the same agent , would not use again
5/5
KFH Sydenham - Lettings Team
KFH Sydenham worked very hard to ensure our flat was let as soon as possible. Great service, very proactive and they give an excellent level of customer service. Highly recommend this team and agent.
5/5
They’re very professional
Generally very happy with the service received when purchasing our new flat. KFH got the right balance between buyer and seller. Professional to deal with, definitely none of the shenanigans you read about with other firms of forcing to use their recommended services.
5/5
It was a pleasure speaking with Rianna. She took her time to explain where I was lacking understanding, very helpful. Just amazing customer service, a great agent and a bright smile !
5/5
Very professional and experienced…
Very professional and experienced Estate Agents. Would highly recommend. Such a smooth process and the Agents worked so hard to find a buyer. The sale went through seamlessly.
5/5
KFH were very easy and straightforward…
KFH were very easy and straightforward to deal with in the sale of our property in West Hampstead. I particularly want to mention Zoe and David who were involved in the sale. They worked very hard on our behalf and were supportive and friendly.
1/5
No transparency over service charges
No transparency over service charges, excessive numbers asked without any sound reasons, indifferent to leaseholders’ requests for solution, assistances, information, etc.Estate managers are arrogant and not providing professional services, attitudes and knowledges.
1/5
The staff were too pushy with our…
The staff were too pushy with our purchase and tried to push the sale through even though we wanted to make further investigations into the state of the property
4/5
Good communication and professional approach
Good communication, willing to listen and take on board client suggestions , professionally marketing the property and managing the sale process.
5/5
KFH Great Mortgage Broker experience - Lucas Matta
Great experience with the KFH mortgage broker (Lucas Matta). Good communications, very flexible with timings and knowledge all round on the subject!
5/5
Selling with KFH was a super professional experience!
Selling with KFH was the best and most professional process that I’ve had. At crucial points they were able to offer clear (and correct) advice and to help us get to a completed sale. We can only say thank you!
5/5
Sawan - great mortgage broker
Our mortgage broker Sawan has helped us arrange several, sometimes complex mortgages and got us some great products, highly recommended.
5/5
Marina at KFH was really helpful and…
Marina at KFH was really helpful and professional and made the whole process of renting our home smoothly.
5/5
Tested market - sold immediately
Siân offered a one-month ‘taster’ to test the market before Christmas and we were under offer within four days! I was on my way in three months. Many thanks to all the team in Brockley.
5/5
Thank you so much for your professional…
Thank you so much for your professional agent support Elijah.You are super professional agency. I appreciate support for our family one again. Thank you so much!!
1/5
Avoid at all costs
By far the worst estate agents I've ever encountered, they illegally entered my property without permission, broke my window then denied all knowledge and laughed when I went to complain. Incompetent, rude and disrespectful only begin to describe them.
5/5
KFH’s team is very professional
KFH’s team was very professional. They listened to my request and delivered without any delays. A great willingness was/ is shown throughout the process. Tiana, Alex & team are a strong group/ individuals.
5/5
Kept in contact with us all the time…
Kept in contact with us all the time and made selling a house a easy uncomplicated experience.
5/5
From beginning 'till end.
They followed the sale and purchase from beginning 'till end. Yasmin especially was always there when I had any doubt.
5/5
Brilliant customer service in general
Brilliant customer service in general! I have been using KFH for a few years for my mortgage and specifically I would like to mention Sawan Shah who was a very helpful consultant and guided me for the best offers in the market!
5/5
Really great service by Kevin Galvez
Really great service by Kevin Galvez. He helped us through out the entire documentation process and helped as move in asap. He helped us a lot with the entire house hunt. Really good service.
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