4/5
TrustpilotVery organised!
Very knowledgeable team and professional. Being on a chain is painful and the whole process is horrible but I am grateful for the support we received from Ross and Charlie.Very grateful for your support.
Trusted Agent profile · Southwark
Ludlow Thompson Canada Water reviews in Southwark
★★★★★
2,154 reviews across 3 platforms
Unit 2, Montreal House, Surrey Quays Road, London, SE16 7AQ, Southwark, SE16 7AQ
Ludlow Thompson's office in Southwark, at Unit 2, is rated 4.4 out of 5 across 2,154 reviews on three platforms, including 402 Google reviews rated 4.7.
402
Reviews on Google
This office
9
Reviews on Facebook
Business-wide
1,743
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFinn and David were really helpful and…
Finn and David were really helpful and communicated well.
2/5
TrustpilotMisinformed about the noise in the…
Misinformed about the noise in the property we moved into. Estate agent and Landlady both said how "quiet" the property was. They knew it would be a deal breaker and they kept their mouths shut at best... Watch out for these guys. Most of their positive reviews come from home owners who have sold their property through them, not renters.
5/5
TrustpilotKFH and Sarah Thomas were excellent
KFH and Sarah Thomas were excellent - highly recommended.
5/5
TrustpilotVery efficient
Very efficient. Great service.
5/5
TrustpilotGreat service all round
Great service all round - Tiffany was brilliant and found tenants super quickly.
5/5
TrustpilotKFH North Finchley team delivered end…
KFH North Finchley team delivered end to end service . Dillion from Rentals and Stuart/Hannah helped every step of the way with sale of our beloved house. They made themselves available whenever we need them. I am greatful for their service.
5/5
TrustpilotReliable and trust worthy professional service
Honesty, customer care, prompt and professional approach to remit their responsibility. Well organised and trust worthy. I have been enjoying their expert services for the many years and expect to do so inthe coming years.
1/5
Trustpilot72 viewings shop record
72 viewings shop record. No phone call from shop manager at any point through the 12month nightmare. Continuous viewings being taken my trainee agent. 40 grand less than they told me they could sell it for. Overall absolute s**t show
5/5
TrustpilotTenancy renewal
This was a tenancy extension and it was handled efficiently though of course less work for KFH for the same fee. Might be worth considering reduced fee rate for renewals. However, we have worked with KFH for several years as landlords and have valued the professionalism and efficiency of the service we have received.
5/5
TrustpilotFantastic, professional and friendly…
Fantastic, professional and friendly team at KFH in Islington. Made the whole process run smoothly giving advice and support from start to finish. Attention to detail and really personal service made it a pleasure to sell with them. Highly recommend.
1/5
GoogleOur block is managed by KFH and I’ve been waiting more than 4 years to get a floor fixed. The cleaning service is pretty poor and our block is in a pretty bad condition. I would never reccomend this company as block managers.
5/5
GoogleI liaised with Rianna on a property I was keen on. She was beyond professional, kind and insightful. She provided a lot of food for thought! I’ll definitely be recommending her to family and friends. Couldn’t have asked for a better estate agent
5/5
TrustpilotProfessional team
The team at Raynes Park is very professional and responsive.
5/5
TrustpilotMy recent viewing experience with KFH
Thank you for Putney Hill Branch’s Diogo’s excellent customer service and friendliness. The viewing experience this time with him changed my impression of letting agents in general. Brilliant! Please keep up the good work!
5/5
TrustpilotEverything was dealt with quickly
Everything was dealt with quickly, lovely staff (Hari and Laura).Thank you
5/5
TrustpilotI have no hesitation to say KFH have…
I have no hesitation to say KFH have been consistently good and reliable throughout my property search and purchase process.Laura gets 5* for helping complete the whole process in record time.
1/5
TrustpilotTenants beware - very little help when things go wrong
Front office rental agents - 9/10Property management team - 1/10Renewals team - 1/10Management -1/10 Great for international landlords who want to maximise the return from tenants, but terrible for tenants who need KFH’s assistance to get anything resolved. The industry needs to be better regulated and property management teams need to understand their responsibilities and show more urgency.
5/5
TrustpilotWorld class service from Stephen
From start to finish Stephen at KFH was world class in terms of fantastic advice and striking the right balance between urgent and informative without being pushy. He has also been able to provide brilliant referrals to supporting businesses such as our solicitor which has made the whole experience much smoother. Would highly recommend. From Rory and Esther.
5/5
TrustpilotCLAUDIA AND SOPHIE SUPERSTARS!
5/5
TrustpilotMyles at KFH -Great agent!
I had the pleasure of meeting Myles today for a local property viewing. Friendly and super professional. Very knowledgeable of the renting process, the property details and surrounding area and amenities. Great communication throughout the set up and follow up. An asset to KFH
5/5
Trustpilot5 Stars for Acton sales team
What a great sales team at the Acton branch of KFH. I had to sell up at a tricky time - thanks for the mortgage meltdown Liz and Kwazi - and the sales guys performed with aplomb. They were upbeat, determined and full of good sense in their sales strategy. Five stars well-deserved!
2/5
TrustpilotThe service provided by KFH is slow and…
The service provided by KFH is slow and there is lack of coordination between various departments. Many tasks of repair etc are expected to be organised and executed by the landlord. The tenants have also mentioned on many occasions that the KFH team responds slowly and it is difficult to contact them
5/5
TrustpilotA pleasure to meet with
Very polite, professional and informative. Thank you Jenelle.
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