Trusted Agent profile · Southwark
★★★★★
2,154 reviews across 3 platforms
Unit 2, Montreal House, Surrey Quays Road, London, SE16 7AQ, Southwark, SE16 7AQ
Ludlow Thompson's office in Southwark, at Unit 2, is rated 4.4 out of 5 across 2,154 reviews on three platforms, including 402 Google reviews rated 4.7.
402
Reviews on Google
This office
9
Reviews on Facebook
Business-wide
1,743
Reviews on Trustpilot
Business-wide
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotLucas from KFH was really responsive and committed to getting me a good deal
I had a really good experience with Lucas from KFH who showed amazing commitment and responsiveness to get a mortgage sorted at a good deal when he knew I wanted to get things moving quickly. Looking forward to using KFH again in the future!
1/5
TrustpilotAbsolutely appalling service
Absolutely appalling service. Lazy to inform tenants and they had the nerve to tell me that they only work for the landlord. Excuse me you are getting money from me last time I checked. Also the landlord they are representing is a fraud ashe asked for money I don't owe him TWO months after I left the property. Unbelievable.
5/5
TrustpilotJimmy and his team did a very good job…
Jimmy and his team did a very good job selling a difficult property . Would definitely recommend
5/5
TrustpilotKFH Putney Branch
I have had a very good experience with KFH Putney Branch (Alex, John & Colleagues) selling a property in a challenging market. Key to successful dealings with KFH was demonstrated knowldege of the local property and open discussion at key stages. Also appreciated advice regrding next steps for renting. I would definitely recommend the team.
5/5
TrustpilotKFH Sydenham
I recently sold my house with KFH in Sydenham and was extremely impressed with their service, and especially with Toby who contacted me regularly with updates and advice. KFH set up many viewings, usually 3 or 4 per week, and always with feedback afterwards. I have no hesitation in recommending KFH and especially the Sydenham branch.
5/5
TrustpilotExcellent service
Excellent service provided. My agent Kieran was extremely helpful - he went beyond and above to ensure the purchase ran smothely in the most effective way. I’m very grateful for all his help and support throughout
5/5
TrustpilotEfficient and reliable
Eden was great. Consistent / easy communication and helped push the purchase along quickly. Top service.
5/5
TrustpilotPeter Boguszewicz From Acton Branch is…
Peter Boguszewicz From Acton Branch is the most responsive agent I ever met! Professional!!
5/5
TrustpilotA heartfelt thank you to Acton Branch
A heartfelt thank you to Acton Branch, Peter. You are the best as always:))
5/5
TrustpilotExcellent mortgage advice
Lucas Matta and Sharon Seale provided excellent mortgage advice that will end up saving me thousands of pounds. They were also incredibly friendly and responsive throughout what ended up being a longer-than-anticipated process. Would highly recommend their service.
5/5
TrustpilotGood quality support
David (and colleagues) at KFH Beckenham supported me through a challenging house sale, remaining calm and professional when the stress must have been overwhelming for him too at times. This took a lot of the stress away from me and enabled me to cope with the move. Thoroughly recommend this estate agent having sold my previous house through them as well.
5/5
TrustpilotProfessional team at Streatham Hill branch
The Streatham Hill branch did a great job at selling my flat in a challenging market. They were always courteous and professional to deal with, keeping communication channels open and quickly dealing with issues as they arose (especially during the conveyancing stages). For their professional, thorough service, I would recommend them to anyone looking to sell their property in the Streatham Hill area.
5/5
TrustpilotProfessional as always
I have been using them for very long. Buying and renting. They are so good for what they are doing. Very professional. I also recommended them to my sister and rent out her flat in a week. I will keep using them.
5/5
GoogleI'm personally sceptical of many estate agents, as many of us are, but I've been working with a Sales Negotiator bay the name of Gabriel Ajakaiye, who I cannot recommend highly enough. It's fair to say he breaks the mould and in recent months has provided very open, honest and pragmatic advice, even when it has not suited his own agenda. As a first time buyer he has been patient and reassuring, bearing the bulk of my stupid questions and as a whole I trust him more than I imagined I would trust any estate agent. If you are looking to buy a property - in particular - I cannot recommend him highly enough and would suggest reaching out to him personally.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotKFH Chislehurst
We let our house through KFH Chislehurst. Great customer service from our property manager Anita Barry. Always helpful and very responsive. From the finding the tenant to managing the property during the tenancy she organised all the works that needed to be done perfectly. Amazing work thank you again Anita.
5/5
TrustpilotPedro Abrantes
We are moving from Brazil, and Sonny, from KFH was a great mate to help us to dicide about a property that transforms this transition on a easy way. He also presented us with the neighbourhood. Actually, it is nice to see that KFH does more than business. They are doing friends..
5/5
TrustpilotExcellent service
Josh was incredible throughout our whole purchase. Can’t recommend highly enough.
5/5
TrustpilotDifficult to review when you're the…
Difficult to review when you're the buyer - you're not really the customer and certainly not paying the bill. However, everyone else dealt with was friendly, helpful and courteous. And they definitely stayed on top of the process, ensuring everything kept ticking along and politely nudging us when we were the ones being useless!Would definitely consider them when we come to sell.
5/5
TrustpilotNew Tenancy
Big thanks to Kirsty who made everything so smooth and hassle free!
5/5
TrustpilotThank you KFH! ✨
The team at KFH were absolute superstars! They were dedicated, hard working and went above and beyond to support us in the sale of our flat. They were friendly and professional and helped us navigate a changing & challenging market. I highly recommend KFH!! Thank you so much for everything!
5/5
TrustpilotProfessional and efficient
Professional service in terms of attitude, organisation and available products (mortgage advisors, life insurance etc.). They have a good range of clients and knowledgeable and approchable sales negotiators etc. Full confidence in the property I was selling and this was done within a couple of weeks or so of being on the market. A very positive and smooth process from my experience.
5/5
TrustpilotPardeep is a fantastic broker
Pardeep from KFH has looked after our mortgage since we bought our first house. He is an exemplary professional who always puts his clients needs first. He is very punctual, making the process of applying for a mortgage stress free.
5/5
GoogleGreat experience and thankful I chose KFH as sales agent for my flat in Canada water area. The response from the estate agency was positive. It was a pleasure to work with Laurence and Gabriel and the whole sell process and team work was exceptional for me. I was kept informed throughout and the sales team were so professional especially working hard to find intrested buyers. I am satisfied with the outcome and would highly recommend them to anyone looking to buy or sell their property.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotI could not be happier…
My husband and I could not be happier with the service received by the very knowledgeable and supportive mortgate broker, Mr Fred Abayeta. His professionalism, guidance and candour made for a smooth house buying process.
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