Trusted Agent profile · Southwark
★★★★★
2,154 reviews across 3 platforms
Unit 2, Montreal House, Surrey Quays Road, London, SE16 7AQ, Southwark, SE16 7AQ
Ludlow Thompson's office in Southwark, at Unit 2, is rated 4.4 out of 5 across 2,154 reviews on three platforms, including 402 Google reviews rated 4.7.
402
Reviews on Google
This office
9
Reviews on Facebook
Business-wide
1,743
Reviews on Trustpilot
Business-wide
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotI bought my first flat with KFH
I bought my first flat with KFH. All the team was quite helpful in every step, I also used the mortgage advisor service and worked with the solicitor that they had connections. Happy that the process was completed in 2.5 months.
1/5
TrustpilotNo support for landlords
This company (Bromley branch) should not be trusted for lettings. They are only interested in what they can earn, and not in protecting the property which is the source of the income. I would never use them again
5/5
TrustpilotGreat customer service and very…
Great customer service and very professional
5/5
TrustpilotExcellent service of Jade Nash KFH @ Lee
I can’t speak highly enough of Jade Nash as our Lettings agent. Her professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected. She is detail oriented, honest, good with people, very supportive and has a knack for matching the tenant with the owner…. making it the perfect fit for your home. Thank you and highly recommend.
5/5
GoogleI would highly recommend using KFH if ever searching for a property to rent. I have been liaising with an agent named Rianna and I must say she is absolutely amazing to deal with. Informative, on time, organised and to say the less very helpful. She made my experience very plesant!
5/5
TrustpilotI was diagnosed with cancer during the…
I was diagnosed with cancer during the sale of my property. Although my original buyer pulled out within days they found a new buyer who proceeded with the sale at the original price. I would not hesitate in recommending them to anyone who wishes to sell their property or rent their property out. I was really touched by the kindness of all the staff.
5/5
TrustpilotTop-notch in Muswell Hill
As a small-time landlord, I've had occasion to deal with several estate agencies. KFH's Muswell Hill letting team, Danica, Kam and Stephanie, are my favourite: flexible enough to cope with unexpected concerns; brave enough to push back against unreasonable demands; and, above all, honourable enough to stand by the agreements they make. In addition, they come with a bonus: a nice sense of humour.
1/5
TrustpilotThere are a litany of issues
There are a litany of issues: problems ensuring that a leak was dealt with in time, costing me a significant amount of money; having to chase constantly for responses; I had to request them to increase the rent to market rates - not being proactive; etc
5/5
TrustpilotProfessionalism
Our experience from initial contact with the agent, Pervin Ozbay, to the close of the sale was one of professionalism. Pervin responded promptly to all of our queries, gave excellent advise and ensured that everything was in order. It was a seamless process.Thank you!
5/5
TrustpilotGood company to buy a flat with - very helpful.
Very helpful and hardworking staff who know the Hammersmith area well. Natalia was excellent in the Hammersmith branch.
5/5
TrustpilotJosh was amazing and kept us up to date…
Josh was amazing and kept us up to date throughout the sale.
5/5
TrustpilotRecently sold our flat and Linda from…
Recently sold our flat and Linda from KFH was excellent. She was knowledgeable, efficient and courteous. She guided us through the process and responded to all our queries in a timely fashion. We have no hesitation in recommending Linda from KFH to market and sell your property.
4/5
TrustpilotAlways very good at getting new tenants…
Always very good at getting new tenants quickly & then checking them out if they can afford the rent.They keep us up to date with the process.Rent notification is also very good & efficient.Inly thing we don’t like is the advertising board outside our property as it’s in a cul de sac seems pointless & they didn’t ask first.
5/5
TrustpilotFantastic service from Hannah at KFH Putney
KFH were superb in helping us buy our first home. Hannah C from Putney KFH was super helpful, always keeping us up to date and very friendly, answered lots of questions and made the buying process as simple and straight forward for us, thank you very much Hannah!!
5/5
TrustpilotStephanie Antoniou and her team at KFH…
Stephanie Antoniou and her team at KFH Muswell Hill, particularly Annie May and Danica Maynard, were not only efficient and professional to work with. They were also fun. I've not hesitation in recommending them all.
5/5
Trustpilot3rd time lucky!
After 2 failed offers - very frustrating!! (Buy to Let’s!!) KFH persevered and a 3rd offer came to fruition. The staff were brilliant - kept me informed and persevered.
3/5
TrustpilotKFH should improve significantly the…
KFH should improve significantly the hearing of their customers when happen an évent during the contract. For exemple to renew the rent,... the computing on line Services are also concerned.... I am satisfied for diary treatement. And also ok when i am obliged to ask the high management by interveningAD Paris
5/5
TrustpilotFirst Class, professional service from start to finish - Thank you
Fantastic, professional Service from Marcus & Lynne at Blackheath Village Branch. Competitive & determine to find a suitable buyer for our much loved family home. The communication and empathy was second to none. I would have no hesitation in recommending this formidable team. Well done & thank you for you first class Service.
5/5
TrustpilotRemortgaging with Pardeep
We recently used Pardeep to guide us through our remortgage. Given the increase in rates, we want to get the best deal possible. Pardeep did an amazing job of keeping us informed of the rate changes and managed to arrange the best rate possible given the circumstances, even after we agreed an initial rate. Very polite, very professional and a credit to his organisation.
2/5
TrustpilotOrganising repairs takes too long
Organising repairs takes too long; there have been many different agents who don’t seem to hand over well; I don’t trust the work of some of your contractors after a bad experience; sometimes a response takes too long and there seems to be no one actually managing the property.
5/5
TrustpilotHelp
Everything was handled efficiently and made the whole process easy for us by the team at Forsst Hill
5/5
GoogleDiligent professionalism from Seamus Stanbury at Canada Water KFH! It was clear that he was happy to assist from the outset viewing right through to moving (and even some fast thinking to get us over the line) :)
5/5
GoogleKaren from this branch was a natural! She helped me with all the process to move into my new flat with prompt response and immediate help!! Very attentive and ensured a smooth experience! I cannot recommend her enough!
5/5
TrustpilotGreat service from stsrt to end
Great service from stsrt to end. Selling was very easy with 0 stress.
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