Hamptons Tower Bridge Sales reviews in Southwark

★★★★★ 5/5

Google

Hamptons have been brilliant in securing another tenant for my flat. Having had appalling service from a previous agent Hamptons have shown how well it can be done. Jonathan Isaac has been wonderfully efficient in ensuring a smooth transition from one tenant to another.

Mimi · 27 October 2019

★★★★★ 1/5

Trustpilot

Assumingly a "large" company but plays "dirty little" tricks wasting buyers and vendors time

We wish having seen the review titled "As untrustworthy as they come"The Canary Wharf office of Hamptons did the same to us. They confirmed in WRITTING the acceptance of our offer last Friday. We provided IDs and proof of funds on the same day that they were happy with. However, 1st thing on Monday morning they say the solicitors acting for the Vendors accepted another offer when Solicitors do not even work during the weekend. Worse still, the offer was put forward by the same office which is really odd as the property was marked SOLD on the portals already. So we echo the feedback below:As untrustworthy as they come. When making an offer on a property we found that they just simply used our offer to create a false market where there was previously no other bidder despite property being on the market for some time... Outcome being some one else has also clearly been misled and ended up paying over the odds for a property based on games. We even made the offer that they say the vendors would accept. Now they say someone offered much higher once THEY told the new buyer that some one else made an offer being accepted already hence the property is off the market. What Hamptons is playing here, is encouraging Gazumping which is bad for all parties. Not surprisingly some of their other transactions fell through thus, Vendors lose out on sales and time. Buyers and vendors wishing to work on fair market price should be wary of this dirty games as some one definitely gets hurt by wasting time and money unnecessarily.

Fair · 26 May 2022

★★★★★ 5/5

Trustpilot

We have been using Hamptons for 11 years

We have been using Hamptons for managing our rental property for 11 years. They are extremely professional especially our Property Manager Gemma Ward. Gemma is always prompt in dealing with Tenants issues on our behalf and keeps us updated on any works/repairs that are needed We feel we can relax about our property knowing it is in her capable hands

Coleen · 9 November 2022

★★★★★ 5/5

Trustpilot

Ellie Marsters is a Property Manager at…

Ellie Marsters is a Property Manager at Hamptons. She is in a league of her own, when it comes to responsiveness, taking accountability to get things done and being engaged with both the tenant and landlord. Having had some experience with other Property Managers in other companies, I would recommend anyone to seek out the services of Ellie at Hamptons.

BB · 3 November 2022

★★★★★ 5/5

Trustpilot

Short-term rental of property

Hamptons managed a 12-month rental of my property whilst I was abroad. From the first meeting with Andrew who visited my property intially, it was a pleasure dealing with them. They were clear, prompt to reply to questions and very helpful on the whole process which put my mind at rest - especially as I was not going to be in the country!The daily management with Minneaux and then Natalie could not have been better and nothing was too much trouble.I thank them for their professional attitude and helpful manner and would recommend their service without hesitation.

Jo · 6 September 2024

★★★★★ 1/5

Trustpilot

Terrible

Sometimes beautiful flats or houses are in the hands of terrible agents; be careful! As tenants, they only come to you when they need you to do something. You can hardly contact any of them when you are looking for help.The renting agent ghosted after all documentation was done, leaving me a flat with much to fix. When moving out, they were supposed to contact me in advance for at least 24 hours, but most did not. They told me the people I hired for end-of-tenancy cleaning were not professionals (because I wasn't using one of their business partners) and had the inventory clerk go in before the cleaning was done; they allowed people to move around your items when they were doing the viewing.

Peiyuan · 6 September 2024

★★★★★ 5/5

Trustpilot

Property management by April Keane

Property management by April Keane, especially towards the end of the tenancy. April has been quick to respond to any queries (often picking up the telephone) and has been very helpful and efficient in resolving some important issues at my flat.

Louise · 27 March 2024

★★★★★ 5/5

Trustpilot

So far, no complaints

We have been tenants in a flat managed by Hamptons and have been very happy with the service that they - Ellie Marsters in particular - have provided thus far. Ellie is very responsive, well-organized and professional. Worth saying that we have not gotten to the deposit withdrawal phase, which several reviews complain about. But, so far, so good.

Djalma · 2 December 2022

★★★★★ 5/5

Google

We’ve just bought a flat where Hamptons were acting for the vendor. From expressing interest in finding a flat in Shad Thames, Simon Edwardson maintained contact and provided advice on the area from his extensive knowledge. Once we’d put in our offer Simon and his team provided professional and practical support to make the deal happen. Simon was always ready to make an extra effort to resolve issues quickly and effectively. Our best experience of estate agents….ever…by a large margin.

Peter · 28 October 2014

★★★★★ 5/5

Trustpilot

Grace is great

Grace is a great asset to Hamptons, she is always friendly, efficient & helpful. We are delighted to have her managing our property for us & she makes us feel that we are in safe hands with her.

McGl · 22 May 2024

★★★★★ 5/5

Trustpilot

Great experience with property manager

Recently our washing machine broke, which needed to be replaced. There were some follow up issues that needed addressing.We are very happy with our Property Manger Charlie Fleetwood, who addressed the above issues in a professional and timely manner.

Mk · 2 May 2024

★★★★★ 5/5

Trustpilot

Fantastic service

Fantastic service. At every stage we have had nothing but the best from them. A particular shout out to Trevor Scott. Having moved into the property he has been a fantastic property manager who seems to genuinely care that his clients get the best possible service. Always quick to respond and proactive in addressing any concerns. Couldn’t ask for better service. A world away from previous experiences. Highly recommended

Stuart · 14 July 2021

★★★★★ 5/5

Trustpilot

Sharon James is a fantastic Lettings…

Sharon James is a fantastic Lettings Agent. She dealt with an incredibly fast turn around on my property in Hampshire and has now let the same property twice. She goes above and beyond in her service and I could not recommend her nor Hamptons more. Thank you.

Laura · 10 November 2023

★★★★★ 2/5

Trustpilot

Took fees and ran

Hamptons successfully one time rented out our thames riverside home near Windsor. However, once they had their money, the service disappeared. The after sales team is very junior, inexperienced and not able to manage the tenants they place into the high cost home. Our house and furniture was damaged, a deposit refund was due, but Hamptons totally failed to get my damages paid and effectively ran away. Steer clear would be my advice.

PwC · 30 January 2023

★★★★★ 1/5

Trustpilot

Persistent harrassment

2-3 years after leaving the property, myself and my former flatmates still receive calls, emails, texts about works to the property, updates etc. Despite multiple complaints and requests for this harassment to stop, yet it continues. They were an absolute disaster when I was in the property with delayed and mismanaged works being the norm. I would strongly urge anyone considering using them to have a look elsewhere, if they can't even update tenant details 2 years after our departure they can hardly be competent?

Lucinda · 21 April 2022

★★★★★ 5/5

Trustpilot

Ameesha Florant - Hamptons Int

Ameesha Florant has been managing my property for only a few months, however, she has restored my faith in the human population. I am 250 miles form the property and having her on hand, being diligent and available, is a god send.

Gary · 17 March 2020

★★★★★ 5/5

Google

Peter and his team helped us to sell our apartment in a challenging market. He found us a suitable buyer and we were very impressed with his perseverance, his professionalism and the fact that he always made himself available when we needed him.

David · 27 October 2019

★★★★★ 1/5

Trustpilot

Endless spamming after just one viewing

I’ve booked one viewing with Hamptons and have been spammed ever since. I never signed up for their mailing list, and have repeatedyl unsubscribed but keep receiving their mails. I have even emailed them to request that they remove my details from their data base, and I’ve called, but I simply receive no response or actions. I will be reporting them as this is a GDPR violation.

SB · 21 July 2023

★★★★★ 5/5

Trustpilot

Hamptons is a friendly and helpful…

Hamptons is a friendly and helpful estate agency. I am renting an appartment from them. The post rental support and exceptional. Each time there is a problem with the place, it gets attended to super quickly. Especially Lucy is highly responsive and organises to get things done quickly and also double checks with me to ensure resolution.

Wajahat · 17 January 2023

★★★★★ 5/5

Trustpilot

Hamptons are absolute winners!

Joe and the team at Hamptons have been incredibly responsive and helpful. We moved into our flat in August and there have been a couple issues but Joe has always been on top of them and really responsive. This is our first flat in the UK and we had very little knowledge going in so their assistance has been amazing.

Jeremie · 28 September 2022

★★★★★ 5/5

Trustpilot

A quick sale with a full offer

A quick sale with a full offer. Ella Smith was always available to talk over any questions and actioned any requests that I asked of her.Great service and a company I will definitely use in the future should the occasion arise.

David · 11 March 2024

★★★★★ 5/5

Trustpilot

Hamptons professionalism

Rebecca has been an awesome property manager to communicate with. Eversince I moved into my property she's been very helpful interms of getting things sorted as quickly as possible and also being really nice about settling in! Overall she's been really helpful and communicative as well, which is not something thats easy to find nowadays in property management

Amar · 1 December 2022

★★★★★ 5/5

Trustpilot

Flat rental

I have used Hamptons to manage the rental of my flat for many years and have found them to be efficient, professional and friendly. I would absolutely recommend them

Helen · 18 March 2026

★★★★★ 1/5

Trustpilot

No hot water for 3 weeks!!

No hot water for 3 weeks!!The level of urgency in Hamptons is shambolic. We have been without hot water for 3 weeks now and seem to be no closer to a resolution.Hamptons only hire cheap contractors, who attend your property and leave within 2 minute as they have no clue what they are doing.The level of communication from Hamptons is arguably non existent. All we do is chase and chase and get nowhere.As long as the landlord get their rent paid, nothing else matters. Absolute shambles of a company.

Chris · 15 March 2022