5/5
Jacob was fantastic to work with. He was readily available for questions, quick with replies and had a great sense of humour along the way! I would highly recommend Jacob and the team if you are a buyer or seller in the area.
Trusted Agent profile · Southwark
★★★★★
400 reviews across 2 platforms
94 Borough High Street, London, SE1 1LL, Southwark, SE1 1LL
Foxtons's office in Southwark, at 94 Borough High Street, is rated 4.0 out of 5 across 400 reviews on two platforms, including 236 Google reviews rated 4.4.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
Jacob was fantastic to work with. He was readily available for questions, quick with replies and had a great sense of humour along the way! I would highly recommend Jacob and the team if you are a buyer or seller in the area.
5/5
Stefano has been absolutely amazing. He has been very responsive and a great adviser to help us secure our new home. Foxtons has great processes and you can do all on their online portal which makes it very convenient and easy. All paperwork and deposit, etc. has been done securely through this. Overall, super kind, efficient and reactive Team. 10/10
5/5
I have been using Foxtons in London Bridge branch for many years and I am consistently impressed by the level of care and professionalism of the entire team. Specially, I would like to thank Elliot Hancox and Eduard Popa and for all the hard work and genuine care and attention I have received over the years and more recently, for their dedication, support and help in finding new tenants during The Covid-19 pandemic. I have no hesitation in recommending Foxtons London Bridge team to any landlord who is looking for exceptional service and great results.
5/5
My husband and me had a brilliant experience with Foxtons London Bridge - not only once, but twice! We are now in the progress of purchasing our second property through them and have experienced both times a very responsive, detail oriented and focused service on getting things done. As buyer you are sometimes very aware that the agency earns commission from the seller so there might be naturally less incentive to look after the buyer. But not with Foxtons and that’s why we have gone back with confidence and trust that they will look also after us. Thank you to David who has been pushing ahead relentlessly our first purchase and Chris for helping to agree the price while we were still in the first lockdown. And thank you to Gabor who has made the finding and agreeing on a purchase price this second time so fast and easy that it was literally done within 4-5 days.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Eduard was the person who has announced us the best news we could receive in 2020! And without a doubt the best agent we dealt with. Very professional, fast and kind, he doesn’t just stop his services after your signature; we have somewhat, merged a friendship through letting. He has offered me a bottle of wine to congratulate me for my new business opening, which I will ever be grateful for. I would highly recommend Eduard if you are looking for a pleasant experience! Thank you again Ed! QuentinPositiveQuality, Professionalism, Value
5/5
It was mine and my partners first time looking for a property to rent, we weren’t quite sure what to expect from the agency however we were super pleased and content with all the support and help we received. Elizabeth Smith was amazing when showing us the property and answered every question and every worry we had! Made us feel very comfortable and reassured. Marta Duda is an extremely helpful and professional estate agent who kept us In the loop every step of the way and provided a wonderful service. Both definitely went above and beyond with the service to help us find what we were looking for. We are both super happy. Thank you for all your help!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Luke was proactive, professional, and very helpful. He understood my needs perfectly and was direct and honest in all of our communication.
Thank you Yanpei Zhang for your review. Sophie, Foxtons London Bridge Estate Agents Get it done with London’s number 1!
1/5
Losing my ish with these people
There has only been 1 staff member at Foxtons that I find competent. The 1 star is for the one person who had great customer service- who unfortunately is not leading on the sale.
1/5
I am a landlord and have received very…
I am a landlord and have received very poor service from Foxtons. No communication. Have to follow up emails several times. Frequent change of staff. High fees and provides no service at all. Regret changing over to foxtons to manage property. Stay away!
1/5
Foxtons found tenants for my property who filmed porn and offer "happy ending" massage services.
I trusted Foxtons to manage my property professionally. They found the tenants, collected commission (2 months rent per year) and management fees, and were contractually obligated to inspect and monitor my home. They failed on every count.
5/5
We had a fantastic experience during our viewings with Jennifer Castro. She was very helpful, took the time to answer all our questions in great detail and took us through the process of trying to find something that met our criteria. Thank you Jennifer for helping us find our dream home. All the best for future, Jamil & Sheyi.
5/5
I recently bought a flat through Jacob at Foxtons London Bridge, and he was superb from start to finish. He kept in touch, provided updates, and informed me about the next steps. Unfortunately, due to a lengthy conveyancing process, there were times when I doubted if the sale would even go through. However, Jacob's help, guidance, and persistence helped the sale to go through.
Thank you juan camilo parra velez for your review. Sophie, Foxtons London Bridge Estate Agents Get it done with London’s number 1!
5/5
TONY CHAN : Excellent professional
TONY CHAN is very helpful to me in looking after my flat . He has been most useful in communicating with the tenant on all matters .
1/5
Foxtone letting agency unprofessional…
Foxtone letting agency unprofessional team and agents. I have give the deposit for one house after 2 weeks I sign the contract and I recive call from agent with one responding: Sorry you are failed in bank statements. This situation si very stressfully for me and my family. I have tell to my lawyer to go back for this chase because his make me sick.
2/5
Attentive service all the way up until you actually have paid for the flat... Good luck getting your deposit back on time. I have rented two flats from foxtons now and both took several weeks and numerous emails to get my deposit back. I am still waiting on my current deposit a month after leaving the flat and 3 weeks after the full deposit refund was confirmed
Hi David Knott, We are sorry to hear about your experience with Foxtons London Bridge Estate Agents. We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further. Best, Sophie
1/5
We wanted to see flats. Once the agent did not arrive , the other day we saw one flat instead of two. They did not showed us any property which is suitable to buy but they solicitors are calling all the time. The same phone calls regarding our current property which they want to sell ( but we are not selling and never mentioned that) Terrible services overall.
We are very sorry to hear that your experience with Foxtons London Bridge Estate Agents has not been positive, Anna Galek. Please do reach out to “social@foxtons.co.uk” so we can investigate this matter further. Best, Sophie
5/5
Absolutely Great!
This is an updated review as my last review was 10yrs old.
5/5
I had a great experience with FOXTONS selling my flat. Ben Larrad was extremely helpful, persistence and always went that extra mile to make sure our transaction stayed on track. We came across a lot of difficulties throughout the transaction but Ben remained steadfast in his determination to see the deal through and I can say we wouldn’t have exchanged without his help. I would definitely use again.
1/5
Five years a tenant, then a masterclass in incompetence at the end
I rented a property managed by Foxtons for five years and one month. We paid rent on time every month and never had a complaint raised against us. Then we tried to leave.
5/5
Great experience with them. Actually our agent was Morgan Zolo, an amazing young man with a very analytical way of thinking. He made me realise that I need to prioritise my requirements, he basically showed the exact options that were available for us. Enthusiastic, prezent and aware of our needs with an incredible skill of communication. Thank you and keep up the good work!
Thank you Oana Bunoiu for your review. Sophie, Foxtons London Bridge Estate Agents Get it done with London’s number 1!
5/5
Called the agency in the morning and was able to book a property viewing that same day! Letting agent Morgan Zola was extremely proactive in booking our viewing and providing information about the property. He was also very easy to reach and took the time to answer all of our questions. Overall great experience :)
5/5
I’ve had a very positive experience dealing with Foxtons during our renting process. Thomas Norton has been helping us out and is always happy to answer our questions and give us support. He’s very quick at responding and has made the process very easy! Thanks Tom for all the help!!
5/5
Yinka has been fantastic and incredibly communicative throughout the whole process. Thanks to him, we were able to understand what we really wanted and easily found our next home. I would recommend this agency to anyone who’s daunted by the house search process, they make it a breeze. Thank you!
5/5
I’ve just bought a place through Foxtons and had a really positive experience. Ben Larrad was really helpful and professional throughout and I’m not sure I would have got the flat I got for the price I paid for it without him. He was quite steadfast in his determination to see the sale through because it was anything but straightforward and I’m extremely grateful to him.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Southwark office has 400 reviews across two platforms: 236 on Google, 164 on Trustpilot (across the whole business).
Foxtons London Bridge is rated 4.0 out of 5 across all 400 reviews, and 4.4 out of 5 on Google from 236 reviews.
Foxtons London Bridge, 94 Borough High Street, London, SE1 1LL, Southwark, SE1 1LL.