Trusted Agent profile · Southwark
★★★★★
441 reviews across 2 platforms
94 Borough High Street, London, SE1 1LL, Southwark, SE1 1LL
Foxtons's office in Southwark, at 94 Borough High Street, is rated 4.0 out of 5 across 441 reviews on two platforms, including 236 Google reviews rated 4.4.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotHarry Fox My Property Manager at…
Harry Fox My Property Manager at Foxtons and the rest of the management team do a fantastic job looking after my managed properties, resolving any issues and all repairs quickly and efficiently. highly recommended
Hi Andrew, We’re pleased to hear your properties are being managed effectively and that issues are being resolved quickly and efficiently. Alex, Get it done with London’s number 1!
5/5
GoogleJacob and his team were the most professional and organised Estate agents we have dealt with. They were there when ever we needed questions answered, additional information on the property and the area. They returned calls out of hours and kept the flow of information to all to guaranty a smooth completion They pulled out all the stops. If you buying or selling in south London. Jacob and his team would, in my opinion, be the first and only number on the list
5/5
TrustpilotWe were well supported by Molu
We were well supported by Molu, who helped us find the perfect kind of home that we were looking for.
Hi Bhaskar, Thank you for your feedback. We’re really pleased to hear you felt well supported throughout your search and that we could help you find the right home. Alex, Foxtons Estate Agents Get it done with London’s number 1!
2/5
TrustpilotPriorities are wrong
Foxtons can't seem to answer simple enquiries about a property - for example "how long is the leasehold" or "what are the service charges". Instead their focus is on gaining as much information about the person inquiring as possible. Ie they have more interest in adding to a dataset of potential buyers and marketing themselves than in answering a simple enquiry. I certainly wouldn't sell with them given how they prioritise themselves over the sellers interests..... of course all this is in the guise of "customer service" but it's not really is it? It's blatant marketing and self promotion.
1/5
Trustpilotnightmare agents
nightmare agents. do yourself a favour and use a different one. these are the guys who give estates agents their bad name. its been almost 2 months since i completed and they still havent given me the full set of keys or removed furniture as promised. i dealt with jordan at the temple fortune branch and every day he has a new excuse. they dont respond to messages or phone calls and provide a truly awful service. there are plenty of other good agents around who provide a much better service.
1/5
TrustpilotThey take the money & abandon…
They take the money and then abandon their landlords. Do not rent a property with these agents as there is no customer support or response. I have had a couple of issues and queries - I have had to ring several times with long wait times and email multiple times for a response, still waiting three weeks later. They never reply or respond costing me hours of wasted time and stress.
5/5
GoogleJacob was amazing, we were extremely lucky to find the property we wanted and have such a helpful and friendly negotiator navigate the waters between us and the sellers. He truly went above and beyond, never got irritated with all my questions (there were many) and was just extremely pleasant to deal with throughout the process.
Hi L Scott, Thank you for your review! Sophie, Foxtons London Bridge Estate Agents Get it done with London’s number 1!
5/5
TrustpilotSatisfactory property management
I have used Foxtons as the property management agent for nearly 5 years, I am especially satisfied with my experience since Tony Chan from property management became my property manager since 2024. He is very professional and proactively in handling with the requests and issues regarding the tenant & property management. He always responds to my enquiries promptly and provides valuable advice.
1/5
TrustpilotDisorganised and Unreasonable Charges
I’ve never felt the need to write a review in my life, but my recent experience with Foxtons was so poor I felt compelled to share it and warn others.
Hi Dan, Thank you for taking the time to share your feedback. We are sorry to hear that your experience was not positive. Please contact Social@foxtons.co.uk with your tenancy information so we can investigate this further. Kind regards, Alex
5/5
TrustpilotTruly fortunate to have had Foxton's Andy Hoad Onboard
Truly fortunate to have had Andy Hoad assigned to my property purchase as a first-time buyer.
Hi Al, Thank you for your fantastic feedback. We’re so pleased to hear you felt well supported throughout your purchase and that the communication and guidance helped make the process run smoothly. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
GoogleI've had a really good experience working with Foxtons, and it was such a pleasure working with Malika Bega in particular, who has been extremely helpful in quickly finding a property to rent that suited my needs. She has been extremely reliable and easy to reach, and has been very patient in helping me find the right property. Would definitely recommend working with her.
Hi Lumu, We're happy to hear your property search went well and that our team at Foxtons London Bridge Estate Agents were able to find the right property for you. Thank you for your helpful review - we really appreciate your positive feedback! Sophie, Foxtons London Bridge Estate Agents Get it done with London’s number 1!
5/5
TrustpilotHad an amazing viewing experience with…
Had an amazing viewing experience with Krishna, would definitely recommend her to everyone!!
Hi Nimisha, Thank you for your feedback. We’re pleased to hear you had a positive viewing experience with our team and felt well supported. We really appreciate your recommendation. Alex, Foxtons Get it done with London’s number 1!
5/5
TrustpilotI had an amazing viewing experience…
I had an amazing viewing experience with Krishna. I would definitely recommend.
Hi, Thank you for your review. We're pleased you had a good viewing experience with our team and appreciate the recommendation. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
GoogleOur experience with Foxtons, specifically Malika, was an extremely positive one. She took the time to show us around, oftentimes at short notice and listened to our needs and wants. This being our first time renting in London, her advice was valuable and much appreciated especially as it wasn’t pushy. Malika was available for questions almost instantly whenever we had any, which made a very stressful process a lot less stressful. Thank you Malika!
5/5
GoogleI have just gone through the process of selling my flat with Foxtons London Bridge and I have to say I was impressed ! An incredibly massive thanks to Dominika who was the agent doing the sale and who has gone ABOVE AND BEYOND to help me through, not only the process of selling, but also in my process of buying as I was in a chain. Very very grateful.
5/5
TrustpilotAlycia Levy at Foxtons is brilliant
I use Alycia Levy as my property manager and have done so for several years and she is excellent, always going above and beyond. She is responsive, knowledgeable, providing excellent customer service and I am not sure what I would have done without her as she is always gets things sorted and organised and keeps me updated.
5/5
TrustpilotI have always had a great experience…
I have always had a great experience with Foxtons, both as a tenant having them as managers and as someone looking for a flat. The agent Yasmin recently has been amazing; it’s her kindness and availability that really made her stand out!
5/5
GoogleJacob and David were very helpful in the sale of my property, from finding a buyer to liaising with the conveyancer, they took all the stress out of my hands. 5 star service. Worth every penny. Thanks!
Thank you Lisa C for your review. Sophie, Foxtons London Bridge Estate Agents Get it done with London’s number 1!
5/5
GoogleLuke at Foxtons has been extremely friendly, warm and helpful for us with finding a property to buy. It’s an exciting and long progress and Luke is always on hand to answer questions and has been pro active in finding us properties that suit our specifications perfectly
Hi, Evan Murphy! Thank you for your review. Sophie, Foxtons London Bridge Estate Agents Get it done with London’s number 1!
5/5
GoogleVery grateful for the help of Foxtons London Bridge - Malika made our who search experience seamless. She is warm and attentive and made sure every need of ours was met. She found us a property within budget and went over and beyond to explain the checks needed on our end. Her responses were always prompt and comprehensive. She was particularly considerate of the fact that we are overseas renters and did an amazing job calming our anxieties about renting in a competitive market.
5/5
TrustpilotGreat experience overall
Great experience overall, especially from Ciara Ryan
Hi Stephen, Thank you for your feedback. We’re so pleased to hear you had such a positive experience overall and that the service made the process straightforward. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
GoogleYinka was hard-working, diligent and communicative throughout our search. He went above and beyond to make sure we got a great deal on a wonderful property in an expensive location. He took the time to understand our requirements, gave honest advice and completely subverted all the stereotypes about estate agents. If you are looking for a property through Foxtons in this area, I'd heavily recommend that you request to work with Yinka as the service was top notch.
1/5
TrustpilotTerrible experience
Non-existent communication. Viewings done by an unprepared team: didn't know level of service charge, exposure, if the appliances were new or not, size of the flat or rooms. One claimed we had replaced the kitchen (we hadn't), another that the Hue Lights we installed were staying in the flat for the buyer (we never said that).
5/5
TrustpilotStaff excellent
Staff excellent. Lots of way communication.
Hi Alan, Thank you for your feedback. We’re really pleased to hear you found the communication so helpful and had such a positive experience with the team. Alex, Foxtons Estate Agents Get it done with London’s number 1!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Southwark office has 441 reviews across two platforms: 236 on Google, 205 on Trustpilot (across the whole business).
Foxtons London Bridge is rated 4.0 out of 5 across all 441 reviews, and 4.4 out of 5 on Google from 236 reviews.
Foxtons London Bridge, 94 Borough High Street, London, SE1 1LL, Southwark, SE1 1LL.
