Dexters Peckham Rye Southwark reviews

★★★★★ 4/5

Trustpilot

Been in the apartment since Sept last…

Been in the apartment since Sept last year I won’t lie there where some issues that got me angry I.e Mould, the house heaters , where to mount my bike to name but a few but am happy to say that from the moment I got in touch with Poppy he really made sure that all the issues are sorted out, he is prompt in answering emails and following up. Latest was the fridge issue I had to send him mail to thank him for the effort. I thought I should put my appreciation here.

Collin · 22 May 2025

★★★★★ 5/5

Trustpilot

Helpful, diligent and polite

I am a landlord and recently asked Dexters, specifically Neil Plit, if they could or orchestrate activity to meet the new fire door regulations. Neil has been exceptionally accommodating and kept me updated every step of the way. Neil was also very helpful, efficient and empathetic when there was a pipe leak in the last year. Their contractors are always first rate and diligent in their work.

Eldritch · 24 August 2024

★★★★★ 1/5

Trustpilot

Dear Dexters (Asma Chughtai

Dear Dexters (Asma Chughtai, Customer Relations Team ), I can confidently say I’ve been a good tenant. We’ve consistently paid rent, and there have been no issues during our one-and-a-half-year stay. Although there was a three-month renovation for one of the bathrooms (located in our bedroom), which I can’t currently use, nothing else has been broken. I am writing to express my concern about the experiences I have endured over the past year and a half as a tenant at 55 Queens Gardens. The consistent stress arising from unilateral practices during our tenure has been evident in numerous email exchanges, covering everything from trivial matters to emergency situations. Throughout, we have consistently adhered to your preferred methods of resolution.The issue lies in the inconsistent workflow and frequent turnover of personnel, coupled with the frustration of not receiving responses for at least a week. It’s noteworthy that notifications from Dexters about various situations are often last-minute, creating an unfair and stressful environment.Despite having a 2-year lease agreement, we terminated our contract with Dexter’s on November 8th due to the conclusion of the contracts between Dexter’s and the landlord. We meticulously followed the outlined rules in the contract for handover. However, we are perplexed by the continuous delays in receiving responses.We have heard that the landlord raised concerns about wall paint (for which we had a permit and left in good condition) and water marks related to the laundry and dishwasher machine (in the same condition as when we moved in). We submitted references by comparing the check-in and check-out lists, and our position, asserting that there are no discrepancies, has not been addressed in any of the numerous emails. The latest email received last Friday stated that we would receive results this Monday. However, we sent another email yesterday and have yet to receive a response from Paul, the senior representative, causing additional concern.The points I wish to convey are: 1. Why haven’t we received a response regarding the evidence we submitted, questioning why we should pay for costs not in line with the contract rules? 2. Why is there a consistent delay, and why do we have to continually send emails, pleading for a response? 3. I am appealing to the stress and unfairness I am currently experiencing in this situation as a tenant with Dexters.Could you please provide assistance in resolving this matter promptly?Sincerely,Hyo Joo Lee

Hyo · 15 December 2023

★★★★★ 5/5

Google

We recently sold a house through Dexters and dealt with George and Thomas. They were really helpful from start to finish and we managed to complete in less than 4 months - would really recommend!

Daleside · 1 October 2025

★★★★★ 5/5

Trustpilot

Nice service - Petros - Dexters North Property Management Team

Good service, always clear communication. I have been renting from Dexters for more than a year. My house is under Dexters North Property Management Team, my personal property assistant is Petros. He always helps me with all my queries pretty fast and condition of property is always brilliant - regular checks of carpets, filters for AC system, maintenance etc. Actually Petros is one of those people who really want to help you if you face any issues with your flat.I am going to prolong my contract with them in a year

Vsevolod · 8 December 2023

★★★★★ 5/5

Trustpilot

Peckham office

Beyonce at the Peckham office was great! Beyonce was patient, honest and helpful throughout our search. We'd go back to her again!

Rhys · 17 September 2026

★★★★★ 1/5

Trustpilot

Disapointed service by Wimbledon office

We moved into a flat in Wimbledon on 1st December through Dexters. Once we moved in, we noticed many maintenance issues on the premises. The window can not be closed due to and the whole house is cold. Three heaters can not be switched off. The shower is not functioning. And our garage is full of garbage and can not park the car. Today is the 5th of December, and after contacting many people in different departments, nothing has been addressed. Very disappointing. We are still suffering in the house with a little child.

DR · 5 December 2023

★★★★★ 5/5

Trustpilot

Where do I start?

Working with Kiera and the team at the Property Management department has been extremely smooth, The fast response and accurate measures taken by Kiera has helped us swiftly run alongside both Kiera and the team, The professionalism provided by Kiera is outstanding; as they say experience is key and thats what Kiera provides on every contact ! We have been working with Kiera just under a year and it is a pleasure working with Kiera and the team ! The property management team are very proactive with little, to no mistakes. Why choose another agency after reading this review? Stick to dexters thats all I can say.

Saem · 4 December 2023

★★★★★ 5/5

Trustpilot

Best in Class Property Management Services

I have been with Dexters for several years and what i really appreciate is that they go above and beyond. They really partner with customers to ensure the best outcome. Their entre team are amazing and take customer service to a whole new level. I would always recommend Dexters to any Landlord or tenant for efficient and best-in-class services. A personal thank you to Property Manager Marco Correia, for being an excellent solution oriented and very prompt manager.

Janet · 16 January 2024

★★★★★ 5/5

Trustpilot

Team Dexter's kudos!!

My experience with Dexters has been pleasant. Ever S nice Jada had taken over the management responsibilities of my property, all issues were being addressed with utmost care and promptly. She is on the ground the moment we raise an issue or concern in relation to property. She has taken the effort to personally visit and inspect the issue and bring it to a resolution in no matter of time. Thank you Jada for addressing our issues, especially making the effort to understand and sort the whole flooring repair in a matter of 5 days. You rock!!Cheers! - happy tenant

Chaitanya · 23 November 2023

★★★★★ 5/5

Trustpilot

Petros Giorganios

Inspection with Petros went very smoothly. Much appreciated!!!

Areena · 12 May 2026

★★★★★ 5/5

Trustpilot

Prompt and efficient

Stefan was great at helping us get into our rental property and dealt with us on a very human level. When dealt with issues within the property, Elizabeth from property management was quick to help deal with these and assure we were happy in our new home.

George · 19 March 2026

★★★★★ 5/5

Trustpilot

High quality property management

I have been a customer of Dexter's now for almost a year. I wanted to single out Donalina Gargrupe for excellent customer service in the day to day management of my account. - Payments are on time- Email communications are timely and well written- Work to address any issues flagged by my tenants have been timely and completed to a high quality at a decent priceIt is great to work with an agency who put as much care and attention into the day-to-day management as buying and selling properties. Thanks Donalina

100003788584045 · 21 November 2023

★★★★★ 5/5

Trustpilot

Going that extra mile.....

Dexters (and Thamesview) have been managing my flat in Chiswick for many years and I found the experience mostly positive with only the occasional hiccup - to be expected when you let your property for twenty odd years. This year has been difficult though - problems with the outgoing tenant, looking to secure a new tenant and significant repairs, maintenance and refurbishment all going on during the transition.Because I live abroad this resulted in many email exchanges, plus telephone calls with various property managers and I felt I was not making much headway, constantly having to explain my needs whenever I was connected to a different manager. Everyone was trying to be helpful but it was frustrating so often to be passed around to people new to me.That all changed when Vanessa Barroso took over as my "go to" property manager. She impressed me immediately with her professional manner, work ethic and situation awareness. Nothing was too hard, whether it was tracking down contractors for quotes, sourcing important documents such as EPC, Electrical or Gas reports and many other tasks. The responses she gave were always prompt and the feedback clear and concise. When the decision was made eventually to sell, she assisted me greatly with the completion of the property information forms including fittings and contents.That "extra mile" she so often went was and is much appreciated. So thank you Dexters and thank you Vanessa. Wish you all the very best.

Patrick · 20 November 2023

★★★★★ 5/5

Trustpilot

Jadasa Andjadiumi

Jadasa was a tremendous, conscientious, and thorough resource for my wife and I as we settled into our flat managed by Dexters. The property was not in an ideal condition after the prior tenants' departure and required a lot of attention to bring things up to par. Jadasa masterfully managed the process, tactfully engaging both the owners and contractors to complete the various tasks in the most time efficient manner possible. Moving is always a gut wrenching experience but Jadasa helped ease many of the difficulties we encountered along the way. We are grateful for her help and vigilance and are hopeful Dexters recognizes her contributions to the company.

Thomas · 18 November 2023

★★★★★ 5/5

Trustpilot

Highly recommend Oliver and the…

Highly recommend Oliver and the Hampstead team. Second sale in two years with Oliver and couldn’t be happier!

Andrew · 6 October 2026

★★★★★ 5/5

Trustpilot

Very professional and friendly

Walked in to their Surbiton office on a Saturday and Hope was super lovely and friendly. She showed us some options, and we even viewed a property with her in the afternoon. I find Dexters very professional and reliable, even though we end up not progressing with that particular property, I definitely would reach out to them again in the future especially when I am ready to buy because they seem to be really genuine with their customers and knows what's best out there.

Sten · 9 November 2023

★★★★★ 5/5

Trustpilot

Teddington branch have been great

The team at the Teddington branch have been amazing and professional from day one. Especially Donalina and Jessica, both of whom have been fantastic at managing the property, getting maintenance issues quickly sorted and keeping both myself and the tenant updated at all times. They have been extremely pleasant to work with, and as a first time landlord, Donalina has made it as stress-free as possible. I would recommend the Teddington team to anyone who would like to lease a property out, the level of service in the property management side is a credit to the Dexters name.

Jason · 9 November 2023

★★★★★ 5/5

Trustpilot

My name is Alex Mroue (Mroue…

My name is Alex Mroue (Mroue Maintenance LTD). I have been working with the North team for over a year now and I must say they are all amazing at what they do! The director, definitely knows how to motivate and support his team! The communication and listening skills are really good and they are always understanding. I really enjoy working with them and carrying out variety of different jobs! On that note, I would like to say that Paris Marshall is always willing to help us as a business and go the extra mile, he is certainly the person to go to if you are looking for a solution! Friendly, caring and always in a happy mood! Thank you all! Alex Mroue Mroue Maintenance LTD

Alex · 8 November 2023

★★★★★ 5/5

Trustpilot

A wonderful team and service

Ever since renting my property around 3 years ago the whole Hampton Dexters team have been wonderful. The guidance, support and service from the start & throughout has been fantastic. A special mention to Kelly Baldwin who has been and is so friendly and helpful. Along with Kelly Tiley and Victoria Nugent, who I've dealt with more recently who are extremely helpful with everything. Stacie and Kim in the Hampton team have also assisted at times and again have been very supportive & helpful.A big thank you to all the team for all your support, help & kindness!Nick

Nick · 7 November 2023

★★★★★ 5/5

Trustpilot

Christian is a real problem solver

Christian is a real problem solver, sorts things out with minimum hassle - much better than previous companies.I recommend Dexters 100%

Andy · 15 September 2026

★★★★★ 5/5

Trustpilot

Dexters - Chris McCandlish - Outstanding Property Manager

We live in Australia and Dexters have been our managing agents since 1999. Our principal contact in the firm changed to Chris McCandlish, the Head of Property Management and I have nothing but praise for his work on our behalf. So much so in fact that, only half jokingly, I told him that if he ever fancied a move 'down under', I'd definitely employ him. He's frank in his advice, active in finding the right solutions for you and rigorous in execution. Given the distance between us and the limitations imposed by the time difference, communication is all important. Chris has again set a very high bar, he's even called me a couple of times when its either been very early or very late in the UK. In summary, I can't recall a better property manager that I've dealt with, here or in the UK, in over 24 years. Chris is outstanding and I unreservedly recommend his services. If he ever left Dexter's I'd go with him.

David · 4 November 2023

★★★★★ 5/5

Trustpilot

My experience with Dexters has been…

My experience with Dexters has been great. Since I moved in to a property, whenever I have a maintenance issue, Donalina Gargrupe/Property Manager is absolutely lovely and helpful. Most recently I had a boiler issue and Dona has been very helpful and diligent, since she got my first e-mail reporting the issue. She e-mailed and called me many times to keep me updated and kept in contact with the vendor until it was all sorted. So, a BIG thank you!

Ana · 3 November 2023

★★★★★ 5/5

Trustpilot

A big thank you

I had a great experience with Dexters Estate Agents. I rented a property through them 2 years ago, Sonia DE Abreu letting manager provided me with an amazing services from first day she knew how to keep customer happy and satisfied with her great services and a lot of patience. Each time I have an issue she helps me with great service and always make me happy.She is Amazing. Thank you Sonia. I also would like to thank Claudia De Abreu , she is an amazing person, very helpful and friendly. she helped me a lot , she provided me with an excellent great services. She knows how to keep customer satisfied, she provided me with great customer services. Honestly, I highly recommend Dextors Estate Agents. They provide high quality services to their customers. Thank you very much Sonia and Claudia for the great services you provided me . I highly appreciated. Hanan

Hanan · 2 November 2023