Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJadasa Andjadiumi
Jadasa was a tremendous, conscientious, and thorough resource for my wife and I as we settled into our flat managed by Dexters. The property was not in an ideal condition after the prior tenants' departure and required a lot of attention to bring things up to par. Jadasa masterfully managed the process, tactfully engaging both the owners and contractors to complete the various tasks in the most time efficient manner possible. Moving is always a gut wrenching experience but Jadasa helped ease many of the difficulties we encountered along the way. We are grateful for her help and vigilance and are hopeful Dexters recognizes her contributions to the company.
Thomas · 18 November 2023
Agent replied · 22 October 2024
Dear Thomas, Thank you for taking the time to leave a wonderful 5* review. Jadasa will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery professional and friendly
Walked in to their Surbiton office on a Saturday and Hope was super lovely and friendly. She showed us some options, and we even viewed a property with her in the afternoon. I find Dexters very professional and reliable, even though we end up not progressing with that particular property, I definitely would reach out to them again in the future especially when I am ready to buy because they seem to be really genuine with their customers and knows what's best out there.
Sten · 9 November 2023
Agent replied · 22 October 2024
Dear Sten, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTeddington branch have been great
The team at the Teddington branch have been amazing and professional from day one. Especially Donalina and Jessica, both of whom have been fantastic at managing the property, getting maintenance issues quickly sorted and keeping both myself and the tenant updated at all times. They have been extremely pleasant to work with, and as a first time landlord, Donalina has made it as stress-free as possible. I would recommend the Teddington team to anyone who would like to lease a property out, the level of service in the property management side is a credit to the Dexters name.
Jason · 9 November 2023
Agent replied · 22 October 2024
Dear Jason B, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMy name is Alex Mroue (Mroue…
My name is Alex Mroue (Mroue Maintenance LTD). I have been working with the North team for over a year now and I must say they are all amazing at what they do! The director, definitely knows how to motivate and support his team! The communication and listening skills are really good and they are always understanding. I really enjoy working with them and carrying out variety of different jobs! On that note, I would like to say that Paris Marshall is always willing to help us as a business and go the extra mile, he is certainly the person to go to if you are looking for a solution! Friendly, caring and always in a happy mood! Thank you all! Alex Mroue Mroue Maintenance LTD
Alex · 8 November 2023
Agent replied · 22 October 2024
Dear Alex, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommend Oliver and the…
Highly recommend Oliver and the Hampstead team. Second sale in two years with Oliver and couldn’t be happier!
Andrew · 6 October 2026
★★★★★ 5/5
TrustpilotA wonderful team and service
Ever since renting my property around 3 years ago the whole Hampton Dexters team have been wonderful. The guidance, support and service from the start & throughout has been fantastic. A special mention to Kelly Baldwin who has been and is so friendly and helpful. Along with Kelly Tiley and Victoria Nugent, who I've dealt with more recently who are extremely helpful with everything. Stacie and Kim in the Hampton team have also assisted at times and again have been very supportive & helpful.A big thank you to all the team for all your support, help & kindness!Nick
Nick · 7 November 2023
Agent replied · 22 October 2024
Dear Nick, Thank you for taking the time to leave a wonderful 5* Google review. The Hampton team will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters - Chris McCandlish - Outstanding Property Manager
We live in Australia and Dexters have been our managing agents since 1999. Our principal contact in the firm changed to Chris McCandlish, the Head of Property Management and I have nothing but praise for his work on our behalf. So much so in fact that, only half jokingly, I told him that if he ever fancied a move 'down under', I'd definitely employ him. He's frank in his advice, active in finding the right solutions for you and rigorous in execution. Given the distance between us and the limitations imposed by the time difference, communication is all important. Chris has again set a very high bar, he's even called me a couple of times when its either been very early or very late in the UK. In summary, I can't recall a better property manager that I've dealt with, here or in the UK, in over 24 years. Chris is outstanding and I unreservedly recommend his services. If he ever left Dexter's I'd go with him.
David · 4 November 2023
Agent replied · 22 October 2024
Dear David, Thank you for taking the time to leave a lovely review regarding Chris. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMy experience with Dexters has been…
My experience with Dexters has been great. Since I moved in to a property, whenever I have a maintenance issue, Donalina Gargrupe/Property Manager is absolutely lovely and helpful. Most recently I had a boiler issue and Dona has been very helpful and diligent, since she got my first e-mail reporting the issue. She e-mailed and called me many times to keep me updated and kept in contact with the vendor until it was all sorted. So, a BIG thank you!
Ana · 3 November 2023
Agent replied · 22 October 2024
Dear Ana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA big thank you
I had a great experience with Dexters Estate Agents. I rented a property through them 2 years ago, Sonia DE Abreu letting manager provided me with an amazing services from first day she knew how to keep customer happy and satisfied with her great services and a lot of patience. Each time I have an issue she helps me with great service and always make me happy.She is Amazing. Thank you Sonia. I also would like to thank Claudia De Abreu , she is an amazing person, very helpful and friendly. she helped me a lot , she provided me with an excellent great services. She knows how to keep customer satisfied, she provided me with great customer services. Honestly, I highly recommend Dextors Estate Agents. They provide high quality services to their customers. Thank you very much Sonia and Claudia for the great services you provided me . I highly appreciated. Hanan
Hanan · 2 November 2023
Agent replied · 22 October 2024
Dear Hanan, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sonia and Claudia will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotChristian is a real problem solver
Christian is a real problem solver, sorts things out with minimum hassle - much better than previous companies.I recommend Dexters 100%
Andy · 15 September 2026
★★★★★ 5/5
TrustpilotChristian Pengelly is the best ever
I am dealing with Dexters for 5 years now, and I was not happy with them like I am now because Christian Pengelly is the head of property management. He is the best property manager I have ever dealt with. He is keen to solve every problem/ concern in the quickest time he can. He even sends the required emails during the call which I explain the problem in it. If I have the choice, Christian is the manager who I hope deal with him always, not anyone else.
Sameh · 29 October 2023
Agent replied · 22 October 2024
Dear Sameh, Thank you for taking the time to leave a lovely review regarding Christian. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotCan't thank Myra enough...
I have had a great experience with Dexters as my property management company, but I want to give a special mention to my property management consultant, Myra Mettam. I have been letting my property for nearly 5 years, and Myra has been my continued support during the time at my flat. Myra is fast acting, efficient, empathetic and a total delight to liaise with. Every time I have had an issue at my property (and there have been many as it is an old building: faulty boiler, blocked toilet, shower not working etc). Myra has been on hand to find a very quick solution, she really is a magic maker and I couldn't ask for more from her. Myra also often exceeds my expectations with her quick turnaround times and she is an excellent communicator. The Dexter's leadership team should feel very lucky to have her!
Yvonne · 25 October 2023
Agent replied · 22 October 2024
Dear Yvonne, Thank you for taking the time to leave a wonderful 5* Google review. Myra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotNatasha and her team contributed to a positive experience
Overall positive experience of using Dexters. Natasha and her team have been very good in managing the property.I have deducted 1-star due to inconsistencies between letting teams - One office forced us (renters) to pay 1 months worth of early-termination fees on the contract despite the rent going up considerably. I understand this is well within their rights but with another office I (Landlord) was told that Dexters would waive the fees for my outgoing tenant who was leaving with 1 month left on the contract so felt slightly cheated!
Ben · 25 October 2023
Agent replied · 22 October 2024
Dear Ben, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI cannot recommend Dexter's more as a…
I cannot recommend Dexter's more as a tenant. I always felt extremely looked after. The office was always quick to respond to any requests. They were always extremely kind, helpful, and generous. All I can say is a big THANK YOU. You made living in my rental extremely enjoyable. The Wapping office team is incredible. Natasha Bedneik, Racha, Alex and so many others, thank you, thank you, thank you. To all Tenants thinking of renting through Dexters, you wont be sorry!
Alexia · 24 October 2023
Agent replied · 22 October 2024
Dear Alexia, Thank you for taking the time to leave a lovely review regarding Natasha, Racha and Alex. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIf you are looking for an Estate Agent in East Dulwich your search is over, Dexters are the top of the menu. A Class Act, a fair honest business you can trust 100% all at a very fair price. I cannot recommend highly enough. Don't even think about using anyone else in the United Kingdom, these guys are the Best. A huge thank you to Cos Demou, and the most professional and intelligent Ms Emma Touray, Sandra Pearson and all the team, the very best in human beings and they absolutely know their stuff. I will never forget you, thank you David.
David · 23 October 2023
Agent replied · 22 October 2024
Dear David, We really appreciate you taking the time to leave such lovely comments about the Peckham Rye team. They will be so pleased to read your 5 star review and please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotBrilliant team
Many thanks to Gaz, Alice and team for all their hard work and help with the sale of my property. Throughout all the many twists and turns they were there to move things along and Alice worked incredibly hard to make sure it was a success, going above and beyond while I was abroad. I couldn't have had better people handling it, I can't thank them enough. The whole team is brilliant and very responsive from start to finish - from marketing, to setting up multiple viewings very quickly, right through to the end. Very highly recommended.
Jennifer · 22 October 2023
Agent replied · 22 October 2024
Dear Jennifer, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlice is a brilliant sales agent and…
Alice is a brilliant sales agent and part of a professional and efficient team at Dexter’s in Tooting. She expertly navigated the sale of our flat helping us overcome any obstacles and keeping us and the other party well informed at all times. Gaz runs the team and was also always on hand for any advice or help as was the team. We were really impressed with the service with received in the sale of our flat and would use them again.
C · 20 October 2023
Agent replied · 22 October 2024
Dear C L, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOur big thank you to Natasha Bedenik…
Our big thank you to Natasha Bedenik and her team at Dexters for managing our property in the Docklands. Natasha had been looking after this property for many years while with previous agents before they were taken over by Dexters. Natasha has always shown herself to be knowledgeable, professional, and very helpful. She has always been prompt with her responses to any queries and in providing a fantastic service. I would highly recommend Natasha and Dexters to landlords and tenants alike.
Harmander · 19 October 2023
Agent replied · 22 October 2024
Dear Harmander, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotRepair of Side Gate
During the repair process of a side gate, Idis Plaatjies at Dexter was very helpful in calling me to keeping me update throughout the whole process from start to finish. This included making sure I was happy with the finished replaces from repair contractor Mr Totman who did a brilliant job restoring the side gate and gave advice to maintain it. I will be happy to contact Dexter if there’s every a problem in the future and that’s the reason for 5 stars.
Patrick · 18 October 2023
Agent replied · 22 October 2024
Dear Patrick, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotA total cowboy outfit
A total cowboy outfit. I offered on a property which was accepted only to be told 2 days later they had a better off so unless i offered my best and final it will go to the new person. This is not acceptable and a total waste of time and effort. Thank god i had not expended money on solicitors as yet.
Jackie · 16 March 2026
Agent replied · 21 March 2026
Dear Jackie, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotRai was incredibly easy to deal with…
Rai was incredibly easy to deal with and made the process as simple for us as possible.
Jack · 6 October 2026
★★★★★ 5/5
TrustpilotDanilo - 5 stars for you!
The performance of any company is defined by the performance of their employees. I didn't have great experience with Dexters to be honest initially. But since Danilo has become the property manager, everything is super smooth. Danilo is extremely professional, polite and considerate towards tenant's needs. So prompt in responding to emails and not missing any point. His communications skills are great plus he is easily approchable. He makes sure that your issues/questions are resolved and follows up on it. He is honestly the best broker I have ever dealt with. Dexters need to re-examine their staff and need to hire more leads like Danilo in order to stand out in the market. Excellency at the peak, thank you!
Swati · 13 October 2023
Agent replied · 22 October 2024
Dear Swati, Thank you for taking the time to leave a wonderful 5 star Google review. Danilo will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSOOO Impressed
The management of my flat was recently taken over by Dexters. I have been so impressed! Rachel Deacon-Holmes is my property manager and she has exceeded my expectations. My flat had not been properly managed previously and she had to quickly sort out some serious water damage. There have been a lot of other issues and both Rachel and Tom Bussman have been absolutely superb in assisting me in dealing with some overwhelming refurb works in order to bring my flat up to a particular standard. They have both responded promptly and given me honest advice in terms of getting and making the most of my flat. They have both been handed a tricky situation to sort out and they are doing it professionally and responsibly. for now it is still in the process of being done. I cannot thank them and Dexters enough as I could not manage it myself!!! Thank you Rachel and Tom! Rosannna
Rosanna · 13 October 2023
Agent replied · 22 October 2024
Dear Rosanna, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica is a Joy to deal with
Jessica-Joy has recently taken over coordination for my tenancy. I noticed a number of items in my rental either broken or malfunctioning because of aged appliances or routine wear and tear related breakdown.Jessica promptly arranged a site visit and verified details herself and wrote a comprehensive report to the landlord, which has resulted in the landlord successfully agreeing to fix a number of items on this list. Jessica was professional, organized, friendly in demeanour, and clear in her communication both with me and with the landlord.
Amol · 11 October 2023
Agent replied · 22 October 2024
Dear Amol, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jessica, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
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