5/5
GoogleI do maintenance for this agent all staff are friendly and get their maintenance done on time
Trusted Agent profile
Chestertons Surrey Quays reviews
★★★★★
1,915 reviews across 2 platforms
2 Plough Way, London, SE16 2EU, Southwark, SE16 2EU
Chestertons's Southwark office at 2 Plough Way is rated 4.5 out of 5 across 1,915 reviews on two platforms, including 218 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Chestertons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
Google4/5
GoogleIt's a professional team
Agent replied · 23 October 2024
Thank you for your review! We are pleased you were happy with the service provided! The Madley team
1/5
TrustpilotArrogant and incompetent.
Rating only, no written review.
Agent replied · 25 May 2026
We're sorry to hear about your experience, Randy. Your feedback is important to us, and we're committed to improving our service. We strive for excellence and appreciate your input as we work to enhance our customer interactions. Thank you for sharing your thoughts.
5/5
GoogleMadley have been fantastic throughout the whole lettings process, Matt has kept me informed throughout each step, I would definitely recommend.
5/5
TrustpilotProfessional and smooth service
Rating only, no written review.
5/5
TrustpilotOverall great ant attentive service!
Rating only, no written review.
5/5
TrustpilotSamuel has been an excellent contact.
Rating only, no written review.
Agent replied · 6 February 2025
Hi AMac, thank you for the great review. We appreciate the kind words and wish you all the best.
4/5
TrustpilotPolite and helpful staff.
Rating only, no written review.
Agent replied · 9 February 2025
Hi Nabil, we're thrilled to hear this. Thank you for sharing your experience with the team!
5/5
TrustpilotLease renewal
Easy to follow
Agent replied · 6 February 2025
Hi Jeanne, we're happy to hear you had a great experience. Feel free to reach out to us if you need anything else.
5/5
TrustpilotExcellent service provided promptly
Rating only, no written review.
Agent replied · 6 February 2025
Thank you for the 5 stars
5/5
TrustpilotSuper helpful from start to finish
Rating only, no written review.
Agent replied · 6 February 2025
Hi Calum, thank you for your feedback. It's great to hear that you found us helpful from start to finish. Please do get in touch if you need anything else!
5/5
TrustpilotThe service was prompt and efficient.
Rating only, no written review.
Agent replied · 6 February 2025
Dear Ed,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotThanks for all your help Asya!
Rating only, no written review.
Agent replied · 6 February 2025
Hi Carolyn, thank your for your review. We'll make sure to pass your thanks on to Asya and if you need anything else, please let us know. Best wishes!
5/5
TrustpilotVery efficient and helpful
Rating only, no written review.
Agent replied · 6 February 2025
Hi Vicky, we're delighted to hear you've had a positive experience. Should you need anything further, please do not hesitate to reach out to us.
5/5
TrustpilotVery professional people
Rating only, no written review.
Agent replied · 9 February 2025
Hi Ahmed, thank you for your feedback. If you need anything further, please do not hesitate to reach out to us. Best wishes!
5/5
TrustpilotMy agent is pleasant to deal with.
Rating only, no written review.
Agent replied · 6 February 2025
Thank you for your review Wenjing, this is great to hear. Please get in touch again if you need anything else. Best wishes!
5/5
TrustpilotSamira was professional and efficient
Rating only, no written review.
Agent replied · 6 February 2025
Thanks Christina!
5/5
TrustpilotAlways helpful
Rating only, no written review.
Agent replied · 6 February 2025
Thanks Helena :)
4/5
TrustpilotGood management of the flat
Rating only, no written review.
Agent replied · 6 February 2025
This is great to hear Caroline, thank you for sharing your feedback. Feel free to get in touch if you need anything else. Best wishes!
1/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you for the 5 stars and the great feedback Sharn!
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you for the 5 stars Ahmed!
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you for the 5 stars!
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you Yuanbo!
5/5
TrustpilotThey we're helpful and honest
Rating only, no written review.
Agent replied · 6 February 2025
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chestertons Surrey Quays
How many reviews does Chestertons Surrey Quays have?
Chestertons's Southwark office has 1,915 reviews across two platforms: 218 on Google, 1,697 on Trustpilot (across the whole business).
What is Chestertons Surrey Quays's rating?
Chestertons Surrey Quays is rated 4.5 out of 5 across all 1,915 reviews, and 4.7 out of 5 on Google from 218 reviews.
Has Chestertons won any awards?
Yes. In The Trusted Agent 2026 awards: Chestertons, Southwark won Trusted Agent.
Where is Chestertons's Southwark office?
Chestertons Surrey Quays, 2 Plough Way, London, SE16 2EU, Southwark, SE16 2EU.
