5/5
GoogleSolid and swift service from start to finish. William prowse was very helpful accomodating us. Would use the service again
Trusted Agent profile · Southville · Bristol
Verified
CJ Hole Southville reviews
★★★★★
1,598 reviews across 3 platforms
268 North Street, Southville, Bristol, BS3 1JA
Part of CJ Hole, see every office.
CJ Hole's office in Southville, Bristol, at 268 North Street, is rated 4.6 out of 5 across 1,598 reviews on three platforms, including 1,522 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the Southville office, from every platform, shown as written. First names only.
Google5/5
GoogleQuaid has been absolutely amazing in helping us find somewhere to live! Great communication and so friendly, would recommend CJ Hole to anyone!
1/5
TrustpilotI saw an ideal flat in Bristol and I…
I saw an ideal flat in Bristol and I know you have to act quickly in the current market. I approached on the day the ad was posted, no reply by email or on the phone line. I went to the branch, it was closed. I left a note. I called back the next day, the day after that and for the next four days, leaving voicemail messages on their answerphone. I called another branch to confirm Southville hadn't closed down. I called for a further two days, and emailled, and then tried the online "chat". The operator apologised but confirmed that someone would call me back on Friday. Unsurprisingly, no-one called. I went back to the chat room on the Monday and was told someone would call back within the hour (10am). No-one called. I went back to the chat at 1pm and was told someone would call within 20 minutes. No-one called at all ........ and so I gave up. I have funds ready to move in immediately, so would have been an ideal customer. I would hereafter actively avoid any enquiries to CJ Hole, as the experience was as bad as any experience with a rental company could be. I can't think of a way to make the service worse. SMH. The experience of the Southville branch also taints the whole reputation of CJ Hole, so while I have read more positive reviews of other branches, the whole brand is now tarnished for me, and I would not use any of the services for CJ Hole. I am also currently selling a property, and of course I will not consider CJ Hole under any circumstances, as I know they will fail to put buyers in touch with sellers - their supposed raison d'etre.
4/5
GoogleZara has been amazing to work with in finding our first home in our new city. She has been professional, responsive and patiently answered all of my questions as I learn the lay of the land. More
5/5
GoogleWe viewed a property with Ethan Buckler. He has been incredibly helpful, informative and professional. We have had a good experience of C J Hole so far.
5/5
GoogleI’ve had a brilliant experience with CJ hole. Starting from James Dear, he was so professional and provided brilliant service. We were then passed onto Sam Gray. Sam was fantastic, reassured me whenever I was worrying, got answers to my … More
5/5
GoogleMy experience has been brilliant with CJ Hole. Quaid and Lulu made the experience very stress free and helped along the whole process. Lovely correspondence, would recommend!
5/5
GoogleWe had 2 house viewings with Bart Kurzempa - he's the most informative and helpful agent we've met so far in our search. Very understanding, professional and gave good advice 👍 …
5/5
GoogleLiam Lorentz showed me around 2 different properties and was extremely helpful. When I saw that he was showing me around a property again I knew that all my questions would be answered in great detail. He was very personable and made sure … More
5/5
GoogleMy experience has been brilliant with CJ Hole. Quaid and Lulu made the experience very stress free and helped along the whole process. Lovely correspondence, would recommend!
5/5
GoogleWe were shown round two properties in South Bristol by a very well informed and enthusiastic agent, Tristan. Cj Hole have many properties with excellent interior facilities and decor
5/5
GoogleMe and my flatmates were unexpectedly getting evicted as our landlord was selling our property. We popped into CJ Hole to ask if they could look out for properties for the three of us, and a month later they got in touch with a perfect … More
5/5
GoogleGood communication got me us a viewing and a second viewing within 2 days. We had a few questions in which we received from the sellers within a couple off hours very proactive. … More
5/5
GoogleCallum was very helpful, great experience all round
5/5
GoogleGreat support and service as always from CJHole - sound advice throughout the process - found really nice buyers - drove the process through professionally - big thanks to James, Matthew, Ben and Zara
5/5
GoogleLovely service from Quaid and the team at CJ Hole. Friendly and personable service - thank you!
5/5
GoogleI've had a few house viewings with Liam Lorentz, and he has been nothing but professional, knowledgeable, and courteous throughout the process. He provided clear information, answered all my questions, and made the experience smooth and stress-free. Highly recommend!
1/5
GoogleVery unimpressed with everyone I have dealt with. The communication is terrible. Unresponsive. The negotiator talked about sealed bids when there were no offers. Calls unanswered. Feedback slow. Constantly chasing. Even when made a full offer price on a property. Surely comms is estate agency one o one.
5/5
GoogleSo great to deal with an Estate Agent that has sufficient knowledge about the property and area that you are wanting to rent in. Thank you Cameron Willies for always being helpful and professional.
5/5
GoogleI viewed a rental property guided by Callum and was very impressed by the knowledge and answers he provided about the property. Any questions he didn’t know he assured me he would get back with the answers quickly, and gave a friendly but professional atmosphere with the viewing.
4/5
GoogleI am not sure if I have gotten the apartment as the landlord is still considering the candidates, but I really appreciate how friendly and communicative Max Wotton (CJ Hole Southville) is. I have been looking for an apartment in Bristol for two weeks now and have met many agents. Max does his job very well.
5/5
GoogleI had a viewing with Liam Lorentz on Thursday, he was very professional and friendly. He answered all my questions and was very knowledgeable of the property. Liam took the time to speak to the vendor and research further to ensure my … More
5/5
GoogleI had a virtual viewing yesterday with Carmelo, he was very helpful especially with such short notice. Thank you
5/5
Googlewe have recently had a few viewings with CJ Hole - specifically Daniel Bingham who has been a great estate agent to work with. He’s been extremely flexible; very friendly and just an all round great guy to work with!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About CJ Hole Southville
CJ Hole Southville are proud to have been serving the South Bristol area since the 1970's, providing expert estate and lettings agency services to people living in and around Southville, Windmill Hill, Bedminister and Whitchurch. Our offices are conveniently situated on the popular and busy North Street in Southville, and our experienced team are ready to go the extra mile to help you achieve your plans. Director Paul Goverd has more than 25 years of industry experience and is passionate about delivering the very highest standard of service possible. He and his team all live locally, so are best placed to answer your questions on South Bristol and the local communities. Specialising in both residential sales and lettings, as well as property management, we offer free valuations to provide our customers the with comprehensive market advice. We have an extensive portfolio of properties to suit every individual need covering the whole of South Bristol. If you would like to find out more about our sales, lettings, and property management services, please do get in touch - we'd love to hear from you.
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Questions about CJ Hole Southville
Has CJ Hole won any awards?
Yes. CJ Hole Southville won Gold in The Trusted Agent 2026 awards.
