Trusted Agent profile · Southville · Bristol
Verified
★★★★★
1,598 reviews across 3 platforms
268 North Street, Southville, Bristol, BS3 1JA
Part of CJ Hole, see every office.
CJ Hole's office in Southville, Bristol, at 268 North Street, is rated 4.6 out of 5 across 1,598 reviews on three platforms, including 1,522 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Every review we hold for the Southville office, from every platform, shown as written. First names only.
5/5
GoogleCJ Hole managed the full chain for our property search and sale process. So all 3 properties in the chain. The whole team from the initial sales meeting to the photographer and marketing team and then Lulu in the progression team were … More
5/5
Google5 stars specially to Ethan Buckler! He’s answered all my questions, made the experience easy and been very helpful (first time buyer here). Definitely recommend.
5/5
GoogleVery effective and efficient team. Quaid Sheppard was particularly helpful in ensuring that my rental experience and process went smoothly.
5/5
GoogleI have received professional service and care from the guys at Southville particularly during the Covid Pandemic and towards unexpected changes in my contract. Charlotte Fear and Stan Pitman are two commendable Relations Managers who should be praised for their level of service. Great company and amazing staff. More
Hi Brandon, Thank you the feedback, we really appreciate. … More
5/5
GoogleCameron and Zara were super helpful in getting us viewings. Having Cameron contact me personally about an up and coming property as it was similar to one we'd requested to view. … More
1/5
GoogleWe have now finally sold our property, but at every stage of the process CJ Hole made things difficult - or simply did not provide a service at all. When raising a complaint to their branch manager, I asked him why I was receiving better service, better communication and better advice from the agent we were buying a house through. His direct quote back was: “We have significantly more properties to deal with, we cant be expected to provide that level of service”. This sums CJ Hole up to a T, they pile them high, getting as many houses as possible on their books, and don’t bother with customer service, knowing that a hot market will allow them to sell properties regardless.
4/5
GoogleOur over all experience with CJ Hole was positive. We needed to get the house on the market quickly and they managed to turn that around for us in a couple of days. They where able to get us an acceptable offer in just over 4 weeks even with the challenges of COVID 19. Chloe Brutto's help as part of CJ Holes sales progression team was fantastic. She was easy to get hold of, quick to chase things down, and both empathetic and supportive when the sailing got a little rough. (5 stars for the sales progression)
5/5
GoogleHouse sold within the week for over the asking price, followed some great advice given regarding areas to focus on in order to help sale. Working with Hollie in the after-sales team was great, always available to chat or respond to emails and really helped take the stress out of the situation by chasing up purchasers and knowing what was going on all the time. Between the two of us we really pushed the sale through in good time. I would highly recommend CJ Hole Southville to anyone looking to sell their home in this area of Bristol.
5/5
TrustpilotLouis Ridge helped to show me around a…
Louis Ridge helped to show me around a property today and was very friendly and efficient, answering all my questions quickly and in a positive way - thank you! Would recommend CJ Hole on this basis.
5/5
GoogleThe whole team were really helpful, an particularly Lulu! Made buying my first home super easy! Would definitely recommend!
5/5
GoogleWe recently viewed 2 properties with Ethan Buckler . He was very professional and answered all our questions. Would happily deal with him again.
5/5
GoogleCharlotte has been a massive help in us moving! She was always there on hand to help and give us more than enough information. Lovely person to communicate with 😊 … More
5/5
TrustpilotI have always found CJ Hole to be…
I have always found CJ Hole to be really helpful when organising viewings. Louis especially has been brilliant at setting up viewings for us and very helpful when showing us around properties.
5/5
GoogleMax Wotton took us around a property in South ville on the 28th of January and was extremely pleasant and answered all questions we had. He's also been fantastic with the email replies which is a must.
5/5
GoogleVery effective and efficient team. Quaid Sheppard was particularly helpful in ensuring that my rental experience and process went smoothly.
5/5
GoogleWe saw a rental property viewing with Max Wotton today. He was friendly and approachable and able to answer all the questions that I had. He was very responsive by email and quickly followed up any further questions we had after the viewing. Overall he provided a competent and excellent service.
5/5
TrustpilotGreat Service from Liam and the Office!
Was never disappointed in being able to get a viewing slot always good communication with the office with prompt replies to any questions I had. Liam in particular showed us several houses - very friendly, knew the houses well and very professional.
5/5
GoogleCharlotte has been a massive help in us moving! She was always there on hand to help and give us more than enough information. Lovely person to communicate with 😊 …
1/5
GoogleAvoid at all costs. If you’re looking to buy, they will arrange viewings and not turn up at all (I learnt this weekend after having to walk 40 minutes to and from the property). They will leave you waiting at the property and after I called … More
5/5
GoogleHad a viewing with Callum Barber. He was really great and able to answer all my questions. He was on time and I didn't feel rushed at all. Would highly recommend letting with CJ Hole and Callum.
5/5
GoogleI was shown around to view an apartment property. The agent was friendly and informative, not just of the property, but the local area as well. He was open about the property and answered all my questions thoroughly.
5/5
GoogleMy partner and I are students who have been looking for housing and finding it really difficult. We reached out to so many places only to never hear back. CJ Hole have been phenomenal. Max who was in charge of the property we were … More
3/5
GoogleHad a viewing for a house with Callum. Appreciated the phone call ahead of time to confirm. They clearly hadn't timed their viewings well and we had to wait outside the house for 15 minutes before we could go in. Some questions couldn't be … More
5/5
GoogleHad multiple viewings with Ethan Buckler - really genuine and has made the process easy for a first time buyer.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
CJ Hole Southville are proud to have been serving the South Bristol area since the 1970's, providing expert estate and lettings agency services to people living in and around Southville, Windmill Hill, Bedminister and Whitchurch. Our offices are conveniently situated on the popular and busy North Street in Southville, and our experienced team are ready to go the extra mile to help you achieve your plans. Director Paul Goverd has more than 25 years of industry experience and is passionate about delivering the very highest standard of service possible. He and his team all live locally, so are best placed to answer your questions on South Bristol and the local communities. Specialising in both residential sales and lettings, as well as property management, we offer free valuations to provide our customers the with comprehensive market advice. We have an extensive portfolio of properties to suit every individual need covering the whole of South Bristol. If you would like to find out more about our sales, lettings, and property management services, please do get in touch - we'd love to hear from you.
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Yes. CJ Hole Southville won Gold in The Trusted Agent 2026 awards.
