Trusted Agent profile · Southsea, Hampshire

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Your Move Southsea reviews

4.6

★★★★★ Excellent

370 reviews across 1 platform

21 Marmion Road, Southsea, Hampshire, PO5 2AT

Part of Your Move Edward Rose, see every office.

Your Move's office in Southsea, Hampshire, at 21 Marmion Road, is rated 4.6 out of 5 across 370 reviews on 1 platform, including 370 Google reviews rated 4.6.

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4.6 / 5

370

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southsea office, from every platform, shown as written. First names only.

5/5

Google

Joe was brilliant, I can't recommend him highly enough

Adam · 14 March 2022

Agent replied

Thank you Adam for your review :)

5/5

Google

I must say over the last 3 years your move has got me very good tennents,many thanks to Sam,Sammy,Mel,Amey & Jenna.

Robert · 30 July 2018

Agent replied

Thank you for your review :)

5/5

Google

we have been dealing with your move for about 6 months and it has been a great experience. Angela from south sea has been fantastic her attitude, personality even her willingness is to bend over backwards to help us out and answer even the smallest of questions, she has gone above and beyond on every occasion we have dealt with her thank you so very much KN,KB

Kevin · 15 March 2019

Agent replied

Thank you for your review :)

5/5

Google

Amy was lovely and professional every step of the way. Thank you Amy

Oyindamola · 11 March 2021

Agent replied

Thank you for your review :)

1/5

Google

I have been waiting more than 20 minutes in front of Climaur Court, Wilton Place and the agent hasn’t turned up yet. Great! A few days ago I messaged them for interior pics but they didn’t come back to me. Ok I decided to view without interior pics and I got appointment for 16:30 for Saturday. And I’m still waiting!!! Ridiculous, I’m leaving in a minute..

Peter · 30 July 2019

Agent replied · 29 July 2023

Hi Peter, We’re sorry to hear this. Unfortunately, the viewing time was the only time the current tenant could accommodate, and we did explain that due to this being outside of our working hours, the tenant would be showing you around the property rather than ourselves. If you would like to express your concerns further, please re-contact the branch and a member of senior management will be happy to help you. Kind regards, Your Move

5/5

Google

Very helpful people. Maureen did help us in entire stay and supported post moving out of property . Really appreciate Maureen for the help provide in entire stay

SHRI · 21 May 2024

Agent replied · 24 October 2024

Thanks for the review :)

5/5

Google

Very Amazing people and great staff, they're really helpful they have completed everything from A to Z trust me they're the best agency in Portsmouth Amy and Sam have finished everything in one day I didn't expect this great service . Don't miss this opportunity to deal with this agency if you're thinking about renting ,buying or selling property that will be the right choice

Mohamed · 30 July 2019

Agent replied · 29 July 2023

Thank you for your review :)

1/5

Google

I have been waiting more than 20 minutes in front of Climaur Court, Wilton Place and the agent hasn’t turned up yet. Great! A few days ago I messaged them for interior pics but they didn’t come back to me. Ok I decided to view without interior pics and I got appointment for 16:30 for Saturday. And I’m still waiting!!! Ridiculous, I’m leaving in a minute..

Peter · 16 January 2019

Agent replied

Hi Peter, We’re sorry to hear this. Unfortunately, the viewing time was the only time the current tenant could accommodate, and we did explain that due to this being outside of our working hours, the tenant would be showing you around the property rather than ourselves. If you would like to express your concerns further, please re-contact the branch and a member of senior management will be happy to help you. Kind regards, Your Move

5/5

Google

Great service and support were provided by Samantha and all her teammates from the beginning to the end. Every queries were replied promptly. Thank you Your Move!

Miyuki · 21 May 2024

Agent replied · 20 June 2024

Dear Miyuki Lee. Thank you so much for the review :)

4/5

Google

Morgen helped me and my partner through what turned out to be a very stressful rental. She replied to my partners emails and assisted in anyway she could!

Ben · 21 April 2024

Agent replied · 20 June 2024

Hi Ben, Thank you for the great review. Thanks Samantha

5/5

Google

I highlighy recommended using morgen from southsea, very friendly, professional & answered all questions we needed! Will definitely recommend you to friends & family. Thankyou.

Shauna · 21 May 2024

Agent replied · 20 June 2024

Hi Shauna, Thank for your leaving an awesome review, Ill pass the praise on to Morgen. Thanks Samantha

2/5

Google

If you're a student looking to rent a property AVOID Your Move. They seem to have something against students, particularly the 'senior lettings consultant' at the Southsea branch. They will not respond to your emails, they will not answer the phone and do not call you back despite being told they will. The whole process I went through to sort out my house situation was made very stressful from beginning to end. As they obviously did not care due to me being a student, what could have been sorted within a few weeks was dragged over months with zero communication and complete unprofessionalism. I was then blamed for this delay even though I had given all the information needed earlier on, and tried to chase up the situation daily with little to no response. The senior lettings consultant that was dealing with me throughout this process was extremely rude and condescending. I had never caused any issues, neither was I unpleasant to deal with at any time, but she still felt it was right to talk to me like a was a child and I should know how everything works when it comes to renting.NegativeResponsiveness, Quality, Professionalism

Tom · 25 August 2022

5/5

Google

I would recommend Your Move to all Tenants and Landlords, Morgen in particular was great, really helpful, informative and friendly. Great team at a stressful time when looking for a new home.

Leigh · 30 November 2023

Agent replied · 20 June 2024

Dear Leigh. Thank you for the great review. 😄 Kind Regards Sam …

5/5

Google

After 8 years experience in working with the Your Move Southsea Rental team I can highly recommend their services. They provide a very friendly and professional service, securing good tenants by thorough checking processes, good communication and efficient admin. Jenna, Amy, Sam, Mel all go out of their way to be helpful and it is always a pleasure dealing with them.

John · 30 July 2019

Agent replied

Thank you for your review :)

5/5

Google

I bought my first home through the team and couldn’t fault them. Made the whole experience stress free. Extremely helpful and friendly throughout!

Libby · 21 May 2024

Agent replied · 20 June 2024

Congratualtions Libby, Enjoy your new home, all the best Team Southsea :)

5/5

Google

The sales team at Your Move have been efficient, professional and quick to respond to emails. Samantha in particular is an asset to the company, and has helped pushed our move through quickly. I would highly recommend them and if we were to move again in the future, we would certainly be using them.PositiveProfessionalism

Charlotte · 21 June 2021

Agent replied · 20 June 2024

Thank you for your review :)

5/5

Google

Extremely helpful and professional, especially Melissa who dealt with my let.

Daniel · 30 July 2019

Agent replied

Thank you for your review :)

5/5

Google

Thank you for a great Service, Samantha Morse at the Southsea branch! Particularly for your communication and customer contact! Also for the staff who showed us around the property and answered any queries in a professional manner!

N · 15 January 2025

5/5

Google

I was very impressed by the professionalism of Megan whilst securing a property to rent. Megan answered all my queries very promptly and was honest and very articulate. Her manner was extremely professional and the customer service delivered was excellent. Would highly recommend the Southsea branch and Megan!PositiveResponsiveness, Quality, Professionalism, Value

Michelle · 21 June 2021

Agent replied · 20 June 2024

Thank you for your review :)

5/5

Google

I have been using Your Move Southsea to find tenants for a while now and they offer an excellent service, always find tenants very quickly and to a high standard. All the girls are a pleasure to deal with, friendly and efficient and a complete contrast to letting agents we have used in the past. Thoroughly recommended!

Sarah · 30 July 2019

Agent replied

Thank you for your review :)

5/5

Google

Wow. Joe in the Southsea branch was fantastic. He made our letting journey so pleasant and incredibly uncomplicated. Always ready to help when we needed it and a really positive person. All the staff were happy to help if Joe wasn't there. Fabulous. Thank you so very much Joe, you are a credit to the company.

Lynne · 2 September 2019

Agent replied

Thank you for your review :)

2/5

Google

if your gonna have any communications with this place, email, that way you have a record of what's being said. Just a heads up, you cant reliably quote a phone call. If your house says bills included, just wait for them to send the addendum, which is a signed agreement that 'your bills are included.... until a point' - no one reads these because why would you, the house agreement is all done and dusted why wouldn't it be fine.... At the end of the day weather your good tenants or bad tenant's you get treated exactly the same at the end so just have fun. They are gonna try and nick as much of that deposit as possible, so even if the house already old and warn, TAKE PICTURES of EVERYTHING My only pros are that the house I was in looked lovely (Victorian house), but your move only manage the property anyway..

Oliver · 14 October 2021

5/5

Google

Very good near to school

Frishta · 9 December 2024

Agent replied · 22 January 2025

Dear Frishta Thank you for the kind review 5***

5/5

Google

Yourmove Southsea Sales team were very pro-active, kept me updated regularly up to finding a buyer, and then were keeping in touch regularly throughout the process up to exchange to ensure they did everything they could to complete the salePositiveQuality, Professionalism, Value

Mike · 21 June 2022

Agent replied · 20 June 2024

Thank you Mike :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Your Move Southsea

How many reviews does Your Move Southsea have?

Your Move's Southsea office has 370 reviews across 1 platform: 370 on Google.

What is Your Move Southsea's rating?

Your Move Southsea is rated 4.6 out of 5 across all 370 reviews, and 4.6 out of 5 on Google from 370 reviews.

Where is Your Move's Southsea office?

Your Move Southsea, 21 Marmion Road, Southsea, Hampshire, PO5 2AT.

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