Trusted Agent profile · Southsea, Hampshire

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Your Move Southsea reviews

4.6

★★★★★ Excellent

370 reviews across 1 platform

21 Marmion Road, Southsea, Hampshire, PO5 2AT

Your Move's office in Southsea, Hampshire, at 21 Marmion Road, is rated 4.6 out of 5 across 370 reviews on 1 platform, including 370 Google reviews rated 4.6.

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4.6 / 5

370

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southsea office, from every platform, shown as written. First names only.

5/5

Google

Had a small issue within my property however I received great customer service from Emma and Maureen, they were so helpful and gave great information also the issue was resolved very quickly. Thank you for all your help.

Alex · 13 March 2026

5/5

Google

Residential sales are a great team, Sam kept me updated through out my house purchase. She leased between the vendor and our solicitors and guided our progress up to exchange. A really good service , I would use this team to sell my house.

Janet · 22 June 2021

Agent replied · 29 July 2023

Thank you Janet :)

5/5

Google

Very quick to respond and deal with issues. Especially Maureen, who has been incredible

Adam · 21 April 2024

Agent replied · 20 June 2024

Dear Adam, Just wanted to say thank you for the great review. Maureen is a Legend. Thanks Sam

5/5

Google

We had Libby help us out with our viewings and helping us find a few properties, unfortunately we didn't find our property with yourselves, but damn Libby honestly went above and beyond for us and she gave us so much confidence and reassurance when looking for a place. I can't thank her enough she was a massive help to myself and my partner. Best Wishes to her as she is a diamond!

Charlie · 27 March 2025

5/5

Google

Thank you to the sales team, I am spending the Easter weekend in my new home. Truly amazing service thank you Samantha and Jessica. Would recommend this ladies if you are looking to buy your first home.

Rebecca · 21 June 2022

Agent replied · 20 June 2024

Thank you for you lovely words Rebecca, all the best in your new home :)

5/5

Google

That is the best team I ever worked with!!! Very professional and organised in every aspect. It was absolutely pleasure to work with them and I will continuing to use they service.PositiveResponsiveness, Quality, Professionalism, Value

Kaloyan · 25 August 2022

Agent replied

Thank you Kaloyan :)

5/5

Google

Thank you to the sales team, I am spending the Easter weekend in my new home. Truly amazing service thank you Samantha and Jessica. Would recommend this ladies if you are looking to buy your first home.

Rebecca · 18 May 2022

Agent replied

Thank you for you lovely words Rebecca, all the best in your new home :)

1/5

Google

A young woman who identified herself as Sam Bean was very rude and abrupt to my wife and I. Initially she seemd to be quite charming but once the superficial act disappeared it soon became clear to us that she is an obnoxious and insincere person.

Mike · 11 July 2020

Agent replied

Hi Mike, I’m sorry you’ve not been pleased with the service you’ve received from Your Move. Customer service is of paramount importance to us. I can’t find your details on our system however if you could please email me at southsea@your-move.co.uk or call me on 02392 820 701 I would appreciate the opportunity to discuss this matter for you. Kind Regards, Your Move Southsea

1/5

Google

Very poor customer service when it comes to student housing. Me and a few housemates went to view a property which we liked and were told the house we would be moving into come September would have the exact same layout and would be the same pricing. Unfortunately this was a complete lie, we were moved into a house with a completely different floor plan and in addition being more expensive than what we were originally told. Through emails we were told the house had been complete and ready to move in months before our tenancy started, however the house was still being painted the first week we moved in. My room on the front of the house didn’t even have a damp course wall fitted which failed in independent surveyors investigation. This resulted in me having a mouldy room for half the year as they company failed to amend the problem. Mould problems were a common feature throughout the house. When dealing with the agency head on, staff (particularly Amy) were very rude and condescending. And us being students I felt they were very dismissive over these issues. Would never recommend or use this company again!! Portsmouth students steer clear.

JAKE · 19 September 2019

5/5

Google

Once again great customer service from Libby she always goes above and beyond what is expected.

Gina · 17 November 2025

Agent replied · 16 January 2026

Hi Gina Thanks so much, your kind review is gratefully appreciated, Thanks Libby

5/5

Google

I have found all of the staff I have dealt with at Your Move Southsea very professional and helpful, especially Sam in sales and Sam in lettings, not forgetting Jenna. Thank you for looking after my letting for the past 10 years and recent sale of my property.

Roni · 30 July 2019

Agent replied

Thank you for your review :)

5/5

Google

A big thank you to the team at Your Move for helping me purchase a property. Sam was brilliant in making sure it all went through despite lots of issues on the way.

Katy · 15 September 2022

Agent replied

Thank you Katy, we finally got there 😊 We hope you enjoy your new home. …

5/5

Google

Samantha Morse and Kathryn Hammond have been absolutely outstanding since day one, incredibly responsive and exceptionally helpful. The Your Move sales team has provided an exceptional service, demonstrating extensive local knowledge and consistently delivering prompt and friendly responses to any inquiries or procedures. I consider myself incredibly fortunate to have found a property managed by them! 😊

Mahmoud · 21 May 2024

Agent replied · 20 June 2024

Dear Mahmoud. This is great to read, thanks for the great review. Kind Regards Samantha

5/5

Google

Had a great experience in securing a flat for rent with Your Move. The team, especially Amy, were very efficient and professional from the viewing to handing over the keys. Any questions/requests were dealt with promptly and things were always arranged to suit my convenience. Thank you!

Taniya · 30 July 2019

Agent replied

Thank you for your review :)

5/5

Google

Just about to get the keys from the new flat that we found and rented from Your Move. Mel, Jenna and Jacky have been excellent to deal with and were very helpful. I'm looking forward to finally start living there. Update after moving out: We've been with Your Move for a few years and have nothing bad to say about them. They've always been reasonable and quick to sort out any issues we've had with the property. The best estate agents we've had so far!

Dan · 15 September 2022

Agent replied

Thank you for your review :)

5/5

Google

If you are looking for a trustworthy agent who go above and beyond for you then Your Move Southsea is that agent. The best experience I have ever had while selling a property. I had professional photos done and the property look fantastic, the team keep me updated with every viewing and always came back to me with feedback. I can’t thank you enough. I will definitely be using Your Move again 😊

Tracey · 25 March 2021

5/5

Google

I really appreciate the help from Amy and Lucy they helped me a lot until my moving in date, especially because I needed a lot of documents to sort out, they were able to help tirelessly. Especially because I would keep calling nonstop and for literally any question I had in mind, but they showed no frustration. They responded to my every need anytime I would call, Thank you to the team at Your Move, but I’m very grateful for Amy and Lucy. I would definitely recommend Your Move Southsea to my friends and family

Maria · 16 August 2022

Agent replied · 24 October 2024

Thanks for the review :)

5/5

Google

Megan Lightfoot has been fantastic during the process of finding my rental property, professional, helpful and trustworthy. I’ve had absolutely no dramas and I believe Megan to be an absolute asset to the Your Move Southsea team!PositiveProfessionalism

Chelsea · 25 August 2021

Agent replied

Thank you for your review :)

5/5

Google

Libby is good at her job. Friendly, quick response to messages and always ready to assist

Mary · 21 October 2023

Agent replied · 24 October 2024

Thanks for the review :)

5/5

Google

Really good experience from 1st meeting with Nina and talking to Sam on phone. Transaction was smooth and completed sale of house within 3 months .Definitely recommend.

Anita · 14 November 2022

Agent replied

Thank you Anita 😊 …

5/5

Google

I tried for so long to sell the house with different agents, Harry Nesbitt came along with a new found energy and attitude and within weeks my house was sold for the price I wanted. Utterly outstanding and I will always recommend him from now on!

Joshua · 24 September 2024

Agent replied · 24 October 2024

Thanks Joshua. Amazing result, so pleased you were happy with the service you received.

5/5

Google

Very professional and helpful, amazing how approach and resolve problems. Without the agency, today I don't have my first house. Thanks Samanta (Your Move). I truly recommend

Rodrigo · 15 October 2022

Agent replied

Hello Rodrigo, thank you for leaving this review. Your very welcome enjoy your new home. All the best Samantha 😊

5/5

Google

A big thank you to Samantha Morse! She's has been a great help, easy to deal with and to speak too. Look forward to working with you again! Xx

Abigail · 17 July 2022

Agent replied

Thank you so much for your review Abigail. You are very welcome, myself and the team wish you all the best :)

5/5

Google

Mel has been nothing but friendly, understanding and helpful throughout the time that we have been looking for a flat to move in to. Both me and my partner would be happy to go through Your Move and Mel again :)

Ellen · 30 July 2019

Agent replied

Thank you for your review :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Your Move Southsea

How many reviews does Your Move Southsea have?

Your Move's Southsea office has 370 reviews across 1 platform: 370 on Google.

What is Your Move Southsea's rating?

Your Move Southsea is rated 4.6 out of 5 across all 370 reviews, and 4.6 out of 5 on Google from 370 reviews.

Where is Your Move's Southsea office?

Your Move Southsea, 21 Marmion Road, Southsea, Hampshire, PO5 2AT.

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