Trusted Agent profile · Southsea · Hampshire
★★★★★
2,046 reviews across 3 platforms
13 Clarendon Road, Southsea, Hampshire, PO5 2ED
Part of Beals, see every office.
Beals's office in Southsea, Hampshire, at 13 Clarendon Road, is rated 4.8 out of 5 across 2,046 reviews on three platforms, including 162 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Beals Southsea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southsea.
Every review we hold for the Southsea office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Service
Very friendly and efficient staff and the person who helped me, Jessica, was a great help with my first move
Hi Jamie, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotEmily from Beals was excellent
Emily from Beals was excellent, very helpful with my house buy which went via them and even helped with some issues with my home sale (which I was handling directly so she didn't have to help there) Over and above so thanks again
5/5
TrustpilotFriendly and helpful staff
Called head office and spoke to a lovely lady named Grace.She could not have been more helpful in dealing with my enquiry. Made me feel at ease that any issues I may have in the future will be resolved.
Hi Cas, thank you for reviewing your experience at Beal's. Grace will be delighted to hear such positive feedback. We hope you have a great day!
5/5
TrustpilotProfessional & Personable
James and his team have been amazing. The level of service they offer, in terms of advice and support is invaluable. They are efficient and proactive and make a potentially stressful time, very manageable. Highly recommended.
5/5
TrustpilotLauren at park gate was very helpful…
Lauren at park gate was very helpful when booking a viewing, I look forward to seeing the property. Lauren made the process of booking a viewing a polite experience.
5/5
TrustpilotI give 5 stars to Annie and Aisha for…
I give 5 stars to Annie and Aisha for they helpful,Amazing and Professional service.I would recommend them to anyone.They very reliable when it came to giving us information about the property and the steps we need to follow.Im am truly Greatful to them
Thank you Selina for taking the time to review your experience! Annie and Aisha were overjoyed to hear your great feedback
5/5
TrustpilotExceptional Service
I have found the whole process of finding our lodger through Beals Estate Agents an absolute pleasure! The staff go the distance in making you secure in the fact that every aspect of the process is taken care of. They have been very courteous, efficient and kind. They have kept us well informed and I wouldn't hesitate in saying that Beals Estate Agent have exceeded my expectations in every way! Their care where Covid 19 has been concerned, has been to adhere to social distancing rules, whilst wearing suitable face coverings. Very well done during these unprecedented times!
5/5
TrustpilotBeals is an excellent estate agents
Beals is an excellent estate agents, Amber (who dealt with us) is exceptional and a credit to your company, her warmth and friendliness made our experience throughly enjoyable. Thank you Amber and Beals.
5/5
TrustpilotI have recently sold my property…
I have recently sold my property through Beals, they provided a friendly and efficient service throughout the sale. Katie Healy, was the sales progresser, she was efficient and professional, and kept everyone on track, to ensure the sale progressed through to completion, I recommend her thoroughly.
5/5
TrustpilotGreat service from Charles and Oly
Great service from Charles and Oly. Very happy with the way they dealt with marketing and the whole sales process. Kept me informed from start to finish. Would definitely recommend them and Beales. Thank you! Tracey
Hi, Thank you ever so much for taking the time to review Beal's Shirely Office. Charles, Oliver and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotNew letting experience
The process was nade easier by having a 'one stop' system to guide me into a new letting experience.
Hi Stephen, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotThey make our life a lot easier they…
They make our life a lot easier they are efficient and very helpful and a pleasure to work with
Hi Deborah, thank you ever so much for your lovely feedback. We hope you have a great day!
1/5
GoogleNot professional AT ALL. From day 1 we had problems, they don't listen to their costumers and their need. The only thing they care is about receiving the MONEY. I don't care paying as long I get a proper work done. Was supposed to fix bathroom 10months later nothing has been done! Everything take ages and need a lot of calls, emails visits to have something sometimes done. Not recommended them for sure.
5/5
GoogleI had a great experience with Beals, in particular dealing with Saskia and Maddie. As a first time buyer they definitely made the process a lot easier. Very helpful and friendly with quick responses to my emails. I would highly recommend.
Hi Carl, thank you for taking the time to review your experience with Beal's Southsea! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
5/5
TrustpilotReally fantastic service from Hollie of…
Really fantastic service from Hollie of the fareham branch! I've been really surprised how quick the service has been from her.
Hi Gordon, Thank you so much for sharing your feedback with us. Hollie was delighted to hear this. We hope you have a great day!
5/5
TrustpilotSold one of my Buy to Lets
Sold one of my Buy to Lets just as envisaged at the outset. Sarah Tyson in particular was very professional and helpful. Well done. A good price obtained in a short time scale.
Hi John, Thank you so much for sharing your feedback with us. Sarah was delighted to hear this. We hope you have a great day!
5/5
GoogleI dealt with rebecca when she showed me around the flat, she was so nice and informative! I'll be back soon to buy more houses!
Hi Taro, thank you for reviewing your experience with Beal's! Rebecca and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)
1/5
TrustpilotDont believe the statistics-con merchants
A total shower. Paid for a full lettings service and had an inventory that neglected most of the damage left because could not be bothered to get the quotes or submit them to the TDS. Lied to tenants regarding white goods being left and contractual obligations. These people lie to get your business then they don't care.Don't be fooled by these trumped up statistics. They do it regularly.Beals now want to speak to me directly because of my review but they couldn't be bothered when I kept trying to talk to them for 3years. What's the matter, can't you identify which customer? Speaks volumes. Beals have tried to get my review removed saying I was not a customer even though I sent them my email to contact me to discuss their behaviour. I have had to send evidence to Trust Pilot Content Integrity to confirm that I am a customer and they have put my review back on line. Bet Beals don't do this to their friends and family reviews.
1/5
TrustpilotAwful experience - avoid!
I rented a property through Beals. I had moved in and had some issues, the property management team were rude and uninterested. Always taking the landlords side. Took four months to fix a leaking bath (leaking through ceiling) and when I complained about mould nothing was done, not to mention when I had sewage coming up from outside manhole and I was told it was my problem. Anyway I moved out, left the property in excellent condition and after being fobbed off for my deposit return I have had to go through a dispute service with TDS as Beals decided to ignore my emails and calls requesting my deposit. Beals then ignored all correspondence from TDS and three months after Moving out TDS have returned my full deposit to me - My warning to anyone reading this - do not rent through Beals however nice they are at viewings, whatever promises they make - it’s all lies to get your money and contract once your in they don’t care less!
5/5
TrustpilotBeal's estate agents provided an excellent service when selling our house.
Beal's were known to us through our purchase of a flat and recommended to us when selling our 3 bed house. We were impressed by Alan Woodhouse, their Sales Manager, when he came to value the property. We accepted his sales package and price and put the property on the market. Several offers were made within a couple of weeks and we accepted one close to the asking price. Alan guided us through the procedure and kept in touch at least once a week, progress chasing the buyers and their solicitors and us and our solicitors. Despite a few delays, contracts were exchanged after about 12 weeks with completion due a few days later. Very satisfied with the service provided by Beal's
5/5
TrustpilotBeal's estate agents provided an excellent service when selling our house.
Beal's were known to us through our purchase of a flat and recommended to us when selling our 3 bed house. We were impressed by Alan Woodhouse, their Sales Manager, when he came to value the property. We accepted his sales package and price and put the property on the market. Several offers were made within a couple of weeks and we accepted one close to the asking price. Alan guided us through the procedure and kept in touch at least once a week, progress chasing the buyers and their solicitors and us and our solicitors. Despite a few delays, contracts were exchanged after about 12 weeks with completion due a few days later. Very satisfied with the service provided by Beal's
5/5
TrustpilotJoe has been the most helpful estate…
Joe has been the most helpful estate agent that we have dealt with in the last twenty plus years always smiling and friendly and gets things done when he says he will, recommended without question
5/5
TrustpilotCharles helped show us properties
We had charles help us look at a few properties and he was amazing! Very polite and well mannered. Will definitley be asking for him whenever we wish to see a property!
Hi Maria, Thank you so much for sharing your feedback with us. Charles was delighted to hear this. We hope you have a great day!
1/5
TrustpilotThE WORST EXPERIENCE OF MY LIFE
ThE WORST EXPERIENCE OF MY LIFE. The worst state agency you can deal with. They said the property is fully managed by their side . Whenever i call about repairs they deny repsonibility. They handed us the property in a terrible unclean condition. They made us pay money in order to get the property suitable for humans!)And the worst is their phone customer service , they dun give you answers , they try to hang up the phone when i am still asking questions !! all i get when i call them is a silly(thank you for calling byyye) And they ignore emails! Your rights are not protected with them unless you have the time and money to sue them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Beals Southsea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southsea.
