2/5
TrustpilotBeals manage the property I rent
Beals manage the property I rent. Property was not ready when I was given keys. Took three weeks to get hot water. Still waiting for rubbish to be removed which was left by previous tenant.
Trusted Agent profile · Southsea · Hampshire
Beals Southsea reviews
★★★★★
2,046 reviews across 3 platforms
13 Clarendon Road, Southsea, Hampshire, PO5 2ED
Part of Beals, see every office.
Beals's office in Southsea, Hampshire, at 13 Clarendon Road, is rated 4.8 out of 5 across 2,046 reviews on three platforms, including 162 Google reviews rated 4.7.
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Reviews
Every review we hold for the Southsea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotJade Goulding was Great!
Wanted to rent out a property and I went ahead with Beals. They have been great! Great staff, organised work. Thankyou mainly to Jade Goulding who was great help.
Agent replied · 25 March 2024
Hi Isa, thank you for taking the time to review your experience with Beal's Gosport. Jade will be delighted to hear this! Have a good day :)
5/5
TrustpilotMaxine Faulkner - our guardian angel
As first time landlords, we were a little wary of renting our home and heading off to wander around Europe in our motorhome. As it turned out, we could not have been in better hands than those of Maxine Faulkner. She has been nothing less than a guardian angel to us, looking after us during our travels and latterly during our Covid19 isolation in our van back in the UK. Whatever the query or problem, she has always been approachable, friendly and hugely efficient at finding the solution. She is always half pint full and has also proactively helped and advised us on matters outside of her immediate remit of maintenance. She keeps us in the loop, even if means contacting us after hours. We will always be grateful to her. Note to Beals: Whatever you are paying Maxine, it is nowhere near enough!
5/5
TrustpilotDuring these times I was looking for a…
During these times I was looking for a house my me and my child to move into, what I wasn’t expecting was the help and support I received from the team and especially luenna-Jane van Heerden, she has not only been so understanding on the delay on my part due to personal situations however also quick to respond and help out any and all queries I had. Giving me all options and helping me to the fullest. Going through this with luenna has given me a lot of confidence with the team who I’m letting with and knowing I have the support there is very comforting.
5/5
TrustpilotSouthsea Beals
Amy from the southsea branch has been so helpful during my house search and has made the whole experience easy, talking me through the process which has been great as a first time buyer
Agent replied · 25 March 2024
Hi Cameron, Thank you for your lovely review. Feedback like this means the world to us. Amy and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
5/5
TrustpilotBeals in bitterne was so helpful
Beals in bitterne was so helpful, first time buyer considering my options, Hannah, Jade and Carly couldn’t off been more helpful and got my a mortgage appointment within a couple days to discuss all options
Agent replied · 25 March 2024
Hi, thank you for taking the time to review your experience with Beal's Bitterne. Hannah, Jade and Carly will be delighted to hear this! Have a good day :)
5/5
TrustpilotRebecca Thayre
Rebecca Thayre Senior Lettings Negotiator, was very helpful & kept me informed regularly regarding a new rental agreement, she helped me throughout the whole procedure, keeping me posted & advising,She made the whole experience simple
Agent replied · 25 March 2024
Hi Philip, thank you for taking the time to review your experience with Beal's Fareham. Rebecca will be delighted to hear this! Have a good day :)
5/5
TrustpilotThis was my first experience with Beals…
This was my first experience with Beals and I was disappointed Shelby helped me with all my questions and updated me through out. I will be using them again when I next let my property.
Agent replied · 25 March 2024
Hi Jake, thank you for taking the time to reveal Beals Estate Agents. Please can you confirm you are happy with the service as your review states that your disappointed. Hope you have a great day, Many thanks.
5/5
GoogleMy wife and I own a property in Southsea. Beals have handled the letting of the property for a few years. We have found them professional and reliable in finding tenants. They respond to emails promptly. We can recommend them.
Agent replied · 26 March 2024
Hi Gavin, Thank you for your positive feedback and continued support over the years. Building meaningful relationships like this with our clients is exactly why we do what we do. Have a great day :)
1/5
TrustpilotWe have had no positive reviews for…
We have had no positive reviews for beals at all!!! No communication whatsoever and back and forth with who is dealing with our issues!!! We own a property and get nothing but trouble from neighbours and we have asked beals to deal with it as it is out of our control and all we get is the office could have dealt with it! What on earth do we pay them for, just rude and let down as a property management!
5/5
TrustpilotKelsey-Anne valued my mums house
Kelsey-Anne valued my mums house. She was really helpful and answered all our questions. She is so friendly!
Agent replied · 23 August 2024
Hi Sophie, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotGreat service
Aisha was extremely efficient and helpful with my query, within 48 hours it is sorted to both mine and the tenants satisfaction. Approachable and friendly, many thanks.
5/5
TrustpilotGreat service from start to finish!
Great service from start to finish!Shelby in the Southsea office was excellent, always kept me updated with the progress and with anything that was going on!Everything was easy and straight forward!
5/5
TrustpilotProfessional, friendly and helpful service
I've used Beals for over 4 years now and Aisha especially has been brilliant. Good service and fair to both tenants and landlords. Much better than my previous experience with other agents in the area.
Agent replied · 25 March 2024
Hi, thank you for reviewing your experience with Beal's! Aisha and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
5/5
TrustpilotGreat company to work with.
To whom it may concern,I have been working with Mollie-Mae West and Hayley Gooding for a number of years and have always found them to be helpful, diligent and of a happy disposition and we have a good working relationship.
5/5
TrustpilotMaxine Faulkner at Beals is the most…
Maxine Faulkner at Beals is the most professional, knowledgeable and helpful person I have encountered. Maxine is always ready to help and her interventions when needed are very effective. Absolutely great.
5/5
TrustpilotCheck out in southsea
spoke to Hayley regarding a check out of property and she talked me through the process and helped answer all my questions and gave me great advice
5/5
Trustpilotbrilliant service throughout ,was…
brilliant service throughout ,was updated and kept informed through every stage ,Hayley,Alice and Molly were excellent and couldn't of helped me more than they did ,thankyou .
5/5
TrustpilotConsistently good service!
Having dealt mainly with Dan Frogley several times over the last 14 years with both our rental properties and two occasions of selling our residential houses, we are very pleased with his service. He is always polite and helpful with straightforward, no-nonsense advice on what our options are as the housing market changes. There have been one or two admin errors at Beals’ head office, but these were quickly resolved. Having read a few of the negative reviews on here, I can only say that any expanding business will gather one or two ‘bad apples’ along the way, but it would seem that Beals have since dealt with them and as a business, they should not be entirely negatively judged on the behaviour of a very small minority of staff. Our experience has always been excellent when dealing with any of Beals’ employees. I would not hesitate to recommend them and Dan in particular.
5/5
TrustpilotBeals have been absolutely fantastic…
Beals have been absolutely fantastic throughout our letting experience. At first, I was dealt with by Taylor, answered all our questions in a speedy, professional manner.I was then passed over to Phoebe. Well, without Phoebe, we wouldn’t be in the position we are now. She has bent over backwards to get everything sorted for us especially at such a manic time!! She has remained friendly and understanding whilst updating me in a timely fashion on everything! Myself and family are truly thankful for all her help! We have dealt with many letting agents and Beals is by far the best and would highly recommend.
5/5
TrustpilotFriendly & Helpful
Amber at Beals has been nothing more than helpful and easy to work with. I thank her for always answering any questions or problems I have. Always done in a friendly professional manor which I have found brilliant. I was so worried I would miss the chance to live in my dream home!! But with the help of Amber getting everything sorted quickly I am now living in it! Thank you! Amber & Beals!!
5/5
TrustpilotBeals have been great from start to…
Beals have been great from start to finish, Jade Goulding made it very easy and straight forward, she is a credit to the company and would recommend her services.
5/5
GoogleA good customer experience with Rebecca Wong. She dealt with my enquiry professionally and with great customer service. Thank you for your help.
Agent replied · 26 March 2024
Hi Tash, thank you for reviewing your experience with Beal's! Rebecca and the entirety of the team were delighted to hear you had a great experience with us. We hope you have a great day :)
5/5
GoogleImpressed with the knowledge and service Michael O’Connor provided when we contacted Beals to look for a new home. Would recommend to anyone.
Agent replied · 26 March 2024
Hi Alison, Thank you ever so much for taking the time to review Beal's Southsea Office. Michael and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
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Tell us what you need and we'll put you in touch. Beals Southsea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southsea.
