Every review we hold for the Southport office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI had an outstanding experience with…
I had an outstanding experience with Flexi Estate Agency! From start to finish, their team was professional, attentive, and genuinely invested in helping me find the perfect property. They made the entire process seamless by providing clear communication, personalized service, and expert advice. What truly sets them apart is their flexibility and dedication to meeting clients’ needs. Whether you’re buying, selling, or renting, I highly recommend Flexi for a stress-free and enjoyable real estate journey.
I · 8 December 2024
★★★★★ 5/5
TrustpilotWould highly recommend Flexi Agent to…
Would highly recommend Flexi Agent to anyone in the area. Sold our home with ease, Flexi ran an Open Day which took the stress out of the matter. Any issues always resolved promptly by Amy who was very helpful on our sale. Jacquie has been extremely helpful and both are a credit to the business. If you are serious about selling your house would highly recommend this local estate agent.
D… · 27 July 2021
★★★★★ 5/5
GoogleHave had a great experience and kept well informed by Georgia
Josh · 11 August 2026
★★★★★ 5/5
GoogleThanks to the Flexi agency in Southport for the swift sale of my property, Jack and all the staff, and particularly Jen Salcedo.
John Chisholm
Stars · 10 March 2023
Agent replied · 8 June 2023
Thank you John for your kind review! The Flexi-Team
★★★★★ 5/5
GoogleNice professional approach, great company and a special thanks to Jacquie Stewart for her excellent communication from start to finish, superb customer services! Thank you.
Aaron · 10 March 2023
Agent replied · 8 June 2023
Hi Aaron, thank you for this great review! Jacquie is very happy to receive your kind words and we were very happy to assist! The Flexi-Team
★★★★★ 5/5
GoogleViewed a property this afternoon, Jill showed us round the property, very informative and very friendly, she was able to answer any questions we had and was also very welcoming
Thanks Jill!
Tom · 8 June 2022
Agent replied · 8 June 2023
Thanks Tom for your great review! The Flexi-Team
★★★★★ 1/5
GoogleNot the same company than when it was set up. Impersonal and dictatorial first contact, no discussion or negotiation on services. Very off putting and did not encourage me to have a second contact.
Avoid. There are plenty of better Agents out there.
Update: In response to Flexi-Agent's standard defensive, dismissive response trying to discredit my review; no it isn't an error, no you don't have my details because when I contacted you I refused to engage you because of your non customer focussed arrogant attitude, which ironically your response seems to confirm. After speaking with other people in Southport who have also been considering Estate Agent services my view is not an isolated one. You have lost your way, time for you to refocus and relaunch I think.
Clive · 8 June 2022
Agent replied · 8 June 2023
Good Afternoon Clive,
Thanks for your review. Unfortunately we don't have your details registered on our database, therefore I believe you have made an error when posting this review.
Best Regards,
Flexi-Agent
Regarding your updated review: thank you for your comments and confirmation that you aren't a customer of Flexi-Agent's. We have been voted in the top 3% of Estate Agent's in the country, based on customer service and results and also provide exceptional service, as you can see from the majority of the 'customers' we have on Google and such like.
Regards,
Flexi-Agent
★★★★★ 5/5
GoogleWe must admire Jill from Flexi agent who showed us 11 guinea hall mews after observing and witnessing her recieving the height of verbal and violent intimidation from not one but two residents from number 11 guinea hall close maybe 100 yards around the corner. Her only mistake was parking outside 11 guinea hall close believing it was 11 guinea hall mews - which was situated in a corner plot and difficult to see. I can only commend her for having the courage to carry on with the viewing being clearly upset from a barrage of abuse for no justified reason. Any further testimony we would be happy to give for this courageous and gentile lady just trying to do her job. Regards Mr & Mrs beck.
Juliet · 8 June 2022
Agent replied · 8 June 2023
Thank you Juliet for your lovely review. We were happy to assist! The Flexi-Team
★★★★★ 5/5
GoogleMy wife and I were very impressed with the friendly efficiency with which all members of staff at Flexi-Agent conducted their business with us. We were kept up to date at all times.
Nothing was too much trouble, even up to 10 p.m. at night, and their advice was invaluable. It took just short of 1 week to express an interest in a property for sale; go and view it; make an initial offer; put our existing property up for sale via Flexi-Agent (who measured it, created a floor plan, took photos and put it on Rightmove, with a description, in a day); organise 10 viewings; filter the 4 offers and help us choose a preferred purchaser; assist us in making a suitable offer for the property we wished to purchase.
As a result, sales subject to contract were made on both our own property and the one we wished to purchase.
We cannot recommend Flexi-Agent highly enough.
Michael · 8 June 2022
Agent replied · 8 June 2023
Hi Mr and Mrs Woodward,
Thank you so much for your kind review, we have really enjoyed making everything work for you both and will continue to do so throughout the process.
Enjoy the rest of your weekend!
Best regards
Flexi Agent
★★★★★ 4/5
GoogleJill was great, she was very open and honest about the house itself, the sellers situation and any potential issues. I've taken a star of as the back office team range me within two minutes of getting in the car asking if I would like to put an offer in rather than any of the usual preamble around any further questions or the likes.
Joseph · 8 June 2022
★★★★★ 5/5
GoogleWe had a multiple viewing with Flexi-Agent all of them carried out by Jill who was lovely and patient. As it is our first house purchase it was not easy to decide what we want in the beginning. Jill shared some great insight into purchasing a house. She keeps all of the time helping to find the property which met our criteria. Cannot thank her enough. We would highly recommend Flexi-Agent .
Thank you everyone one there, you were amazing!
M · 8 June 2022
Agent replied · 8 June 2023
Thank you for your lovely review! We were happy to assist! The Flexi-Team
★★★★★ 5/5
GoogleJAcqui did a very good job to enable the completion of our sale. I was more than satisfied with the level of service she provided to us.
SHaron · 15 April 2026
★★★★★ 5/5
GoogleJackie who delete with our sale was really helpful. Well done it was a long long drag but Jackie alway keep us well informed Thank You
Linda · 22 April 2026
★★★★★ 5/5
GoogleJacquie Steward was a pleasure dealing with this lovely lady. She really went the extra mile when offering help and keeping you updated with the sale progress
Thank you Jacquie you are a credit to Flexiagent 😃 …
Linda · 28 May 2024
★★★★★ 5/5
GoogleA big thank you to Flexi Agent in helping me find my new home. Very helpful, especially Jen and Rachel. Almost as excited as me!! Very professional and would recommend
Sue · 12 August 2022
Agent replied · 8 June 2023
Thank you Sue for your lovely review - we were happy to assist! Jen and Rachel will be very happy to read your comments. The Flexi-Team
★★★★★ 5/5
GoogleRecently purchased a property listed with Flexi Agent. The service from beginning to end was excellent, always kept updated and got the feeling they actually cared. Special mention to Jacquie in the sales progression team who worked hard to keep things moving, much appreciated would recommended.
Lee · 11 December 2023
★★★★★ 5/5
GoogleAbsolutely over the moon with the service. I had spoken to Rachel at Flexi agent previously and she knew I was interested in this property. She let me know that the property had recently reduced but also arranged a viewing on the same day I was viewing another property with them. . Put my offer in on the same day and she came back to me in an hour and a half. Really happy my offer has been accepted
Rob · 8 June 2022
Agent replied · 8 June 2023
Thanks Rob, what a great review! It's great to hear you had such a positive experience! The Flexi-Team
★★★★★ 5/5
GoogleMariyah was fantastic, she dealt with the whole process from booking the viewing to seeing the offer process through. We were kept informed very quickly at all stages through to having our offer accepted.
Paul · 27 July 2024
★★★★★ 1/5
GoogleAVOID ! A Buyers nightmare !! 4.7 out of 5 !!! No Way !!!
Acts like a cheap second hand car salesman auctioning every house they get their hands on. You call them and every house has a one day viewing for everyone and they act like they have a thousand views in one day !!
They obviously bought their 'Award' from Ebay :-)
The Worst Agent in Southport.
Adrian · 1 June 2023
Agent replied · 8 June 2023
Hi Adrian,
Apologies you feel that way, we have checked our database and can’t see that we have your details registered. If you would like to contact the office, I would be happy to discuss your issues.
Regards,
Jack Leader
Director
Flexi-Agent
★★★★★ 5/5
GoogleIn addition to Julie's hard work with the sale of our property, we have been very impressed with the patience, professionalism and dedication required of Julie to help us find the right home. Julie has gone above and beyond, keeping us in the loop at all times and has made it very clear she is available any time of the day/night, even on her days off. Due to the experience we have encountered with Julie in both sale and purchase we will have no hesitation in recommending Flexiagent to family, friends and colleagues.
Angela · 26 August 2024
★★★★★ 5/5
GoogleAbsolute pleasure, using flexi agent , Jack and Andrea , made me feel very at ease , the whole sale process, was quick , easy and professional, brilliant communication and customer service skills from the team in the office. Would definitely recommend.
Kelly · 27 November 2024
Agent replied · 11 December 2024
Hi Kelly, amazing feedback, thank you so much! Always nice to see such kind comments about our family owned business ✨ Shall pass on your comments to Jack, Andrea & the team. Thank you so much! 😊😊 Team Flexi …
★★★★★ 5/5
GoogleJacquie couldn’t do enough for us from start to finish,. The ability to reach her during unsociable hours was a huge benefit, even in the instance she was busy with another client, emails or calls would be returned asap. Night and day experience compared to other estate agents. Would highly recommend Flexi
Jack · 22 August 2025
★★★★★ 5/5
GoogleJen was very pro-active and managed to get us the offer we hoped for after only a short time on the market. Very impressed.
Debbie · 8 February 2023
Agent replied · 8 June 2023
Thank you Debbie for your kind review! Jen & the Flexi-family were very happy to assist! The Flexi-Team
★★★★★ 5/5
GoogleJulie has been great - we have found her very helpful in organizing viewings, getting back to us immediately and answering any questions we have had.
Laura · 20 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.