Every review we hold for the Southport office, from every platform, shown as written. First names only.
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5/5
GoogleI would happily recommend this company to all my friends and my family. Everyone i had contact with was friendly and helpful.
Thank you Jill, you were amazing, so friendly and easy to speak too.
Carmen Β· 8 June 2022
Agent replied Β· 8 June 2023
Thanks Carmen for your lovely review! We were happy to assist! The Flexi-Team
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5/5
GoogleI would highly recommend flexi agent to my friends and family. We mainly worked with Mariyah and she was a great help right from the start of our house buying process and made each step easy for us.
David Β· 27 July 2024
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5/5
GoogleThe process of selling/buying a house in the UK is protracted, inefficient and in dire need of reform. You will need a good Estate Agent to market realistically and then work, work, work to progress, liaise and mediate all the disparate parts. Flexi-Agent do this superbly and their extensive team really does work coherently as a whole (rare these days). In particular, I would like to praise Vicky Noren-Dobson who understood every stage and saw the whole process through. The team are always available and reply smartly and promptly to phone calls and emails, another plus point when the process itself is designed to drive you mad. I would recommend Flexi-Agent to everyone in the area and to anyone who can use them online.
Patricia Β· 11 October 2022
Agent replied Β· 8 June 2023
Thank you Patricia for your kind review! The process often isn't easy but it's great to hear your positive experience! The Flexi-Team
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5/5
GoogleRachel was amazing from start to finish, she got the job done in less than a day. Thanks to everyone at Flexi for all your hard work and attention to detail πππ³β€οΈ
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Phil Β· 13 July 2022
Agent replied Β· 8 June 2023
Thanks Phil for your great review! The Flexi-Team
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5/5
GoogleThe process of selling/buying a house in the UK is protracted, inefficient and in dire need of reform. You will need a good Estate Agent to market realistically and then work, work, work to progress, liaise and mediate all the disparate parts. Flexi-Agent do this superbly and their extensive team really does work coherently as a whole (rare these days). In particular, I would like to praise Vicky Noren-Dobson who understood every stage and saw the whole process through. The team are always available and reply smartly and promptly to phone calls and emails, another plus point when the process itself is designed to drive you mad. I would recommend Flexi-Agent to everyone in the area and to anyone who can use them online.
Patricia Β· 1 October 2022
Agent replied Β· 1 October 2023
Thank you Patricia for your kind review! The process often isn't easy but it's great to hear your positive experience! The Flexi-Team
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5/5
TrustpilotWealth of experience and knowledge in the property sector!
I've worked with Jack for a number of years within the Estate Agency sector. His knowledge of the industry is unrivalled, which instilled lots of confidence in me. He's ran a number of successful offices over the years and understands what great agency looks like! Best wishes, Danielle
Danielle Β· 4 February 2019
Agent replied Β· 6 July 2023
Thanks for your kind feedback Danielle. It was great working alongside you for those years. All the best, Jack
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5/5
GoogleMariyah has been fantastic⦠helpful & understanding in such a stressful time, always putting us at ease with her friendly yet professional personality⦠thank you x
Katie Β· 9 April 2023
Agent replied Β· 8 June 2023
Hi Katie, thank you for your lovely review! We were very happy to assist! Kind regards, the Flexi-Team
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5/5
GoogleRachel has been extremely helpful and a pleasure to deal with. She has answered any of my calls & texts and kept me updated throughout the process of selling my house. Thank you :)
Laura Β· 8 June 2022
Agent replied Β· 8 June 2023
Thank you Laura for your lovely review! We were happy to assist! The Flexi-Team
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5/5
GoogleWe went to view a property today in Banks. We phoned through to Andrea to get all the relevant details we needed to know as it was a 'open house' day. Andrea was more than helpful. Very professional. She basicallygot the job done. Cannot thank her enough. We would highly recommend this company.
Thank you Andrea you were amazing, so friendly and easy to speak too.
Kath Β· 8 June 2022
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5/5
GoogleMariya has been the best point of contact I have had with any estate agent during this search for a suitable property. She is a true asset to her employer by keeping me updated at all hours, and that is why I fully recommend FlexiAgent as an estate agent to do business with!
G Β· 26 August 2023
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5/5
GoogleJulie Kirwin is currently delivering to Me and My Wife a great level of customer service in regards to finding us our dream home, we would be happy to recommend this agent to future home buyers
Mark Β· 12 August 2024
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5/5
GoogleJacqui was very efficient and dealt with any questions in very good time. She was professional and engaging and I felt confident in my dealings with her.
Susan Β· 2 March 2023
Agent replied Β· 31 May 2023
Thank you Susan for your lovely review! We have passed your kind comments to Jacqui. Kind regards, The Flexi-Team
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5/5
GoogleChloe helped me and my partner throughout the whole process keeping us updated every step of the way! She has been very helpful and informative and this has meant a lot due to us being first time Buyers! Nothing was too much trouble for Chloe or the flexi agent team and we will definitely be using them in the future! Thank you so much and we canβt wait to move into our new home!
Andrew Β· 1 April 2023
Agent replied Β· 31 May 2023
Thank you Andrew for this lovely review! Chloe is very happy to hear your kind words! We were very happy to assist! The Flexi-Team
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5/5
GoogleHad a very good experience with flexi agent all the staff were very professional, but I wanted to give a special thanks to Jen the lady that followed me the most π β¦
Raimondo Β· 13 July 2022
Agent replied Β· 8 June 2023
Thank you Raimondo, we are very happy that you had a good experience and your kind comments have been passed on to Jen. The Flexi-Team
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5/5
GoogleQuality Agent. Sophie, Jen, Rachel, Zoe, Jack and the team are always on hand to help with any enquiries and the accompanying viewers are all very helpful. Thanks so much!!
Dan Β· 10 November 2022
Agent replied Β· 8 June 2023
Thank you Dan for your kind review! The Flexi-Team
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5/5
GoogleI have had 2 viewing made through Flexi Agent , both viewing were handled extremely professionally thanks to Dan Mirrlees , Although Dan was professional I also found him to be very helpful and nothing seemed like too much trouble
Josie Β· 28 May 2024
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5/5
GoogleHave had many disappointing experiences with other estate agents! Mariyah made the whole process easy with no complications! Excellent service, excellent communication and excellent feedback. Absolutely perfect and amazing! Ten out of ten on every aspect! Thank you so much!
Alison Β· 28 May 2024
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5/5
GoogleFantastic company. Been to an open day organised by Flexiagent. Jill was very helpful and friendly provided all information available and answered all our questions.
Karen Β· 9 April 2023
Agent replied Β· 8 June 2023
Thank you Karen for your kind review! We were very happy to assist! The Flexi-Team
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5/5
GoogleMariyah was so proactive and thanks to her we got a viewing early on and an offer accepted. Lovely and friendly and very thorough. Thanks!
Jenna Β· 9 April 2023
Agent replied Β· 8 June 2023
Thank you Jenna for your kind review! We were very happy to assist! The Flexi-Team
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5/5
GoogleZoe and team were highly professional and easy to deal with throughout the sale process. Their accessibility and quick response times were appreciated in particular.
Katie Β· 9 April 2023
Agent replied Β· 8 June 2023
Thank you Katie for your kind review! We were very happy to assist! The Flexi-Team
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5/5
GoogleFlexi-agent were our estate agents for our purchase and Jacquie dealt with our sale progression. The service we received was second to none, after what was a very difficult time with our solicitors, Jacquie couldn't of been more helpful. The communication between Jacquie and us was fantastic and we really couldn't of asked for more.
Thank you.
Dan and Holly.
Dan Β· 28 February 2024
Agent replied Β· 26 August 2024
Hi Dan, thank you for your review, good luck with your move! Team Flexi
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5/5
GoogleOverall we've had a positive experience working with flexi-agent to find a house. They often called with good suited recommendations of houses that were new to the market allowing us to get in early for viewings. The staff we dealt with were all friendly and professional. I want to give a special thanks to our sales negotiator Jen Salcedo who managed to get our offer accepted on the same day of viewing the property.
Jade Β· 2 March 2023
Agent replied Β· 31 May 2023
Hi Jade, thank you for your kind review! We were very happy to assist! The Flexi-Team
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5/5
GoogleMe and my husband are currently purchasing our first home through flexi agent. All the team are great especially Mariyah she's responded to all my emails very quickly. She's always there if you have any questions. Would highly recommend.
Amy Β· 28 May 2024
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2/5
TrustpilotFirst house experience
Think time to write this review. I purchased a house from flexi agent last year November and donβt appreciate being lied to. First house I viewed with them had mold on the ceiling as I pointed it out straight away the lady showing us round got on the phone to the office, there response itβs line drying. This was a lie because she told us someone else who came to view it said the same thing. So I thought we give them a second chance viewed another house straight away we liked it and put a offer in. Later on the process we had concerns about parking lady in the office informed us that are drive is not private , as it was advertised βprivate off road parkingβ and need to apply for drop curb promised we would have no issues getting the curb done. I asked to speak to jack about it was informed number of times heβs in a βbusy meetingβ never phoned us and probably never will. We ended still wanting the house continue to go through the process then flexi emailed us to state that the vendor said because process was going slow again another lie but we knew the person who owned the house all she wanted roughly a time scale when can be completed. Anyway months later are drop kerb application get rejected from the council so now we are having ongoing issues with parking. I hope this review will help someone and have a rating of 2 out of 5 because we have ended getting on the property market.
Jay Β· 2 July 2022
Agent replied Β· 6 July 2023
Hi Jay, can you please provide details of which property this relates to? I can assure you that as business owners Jack and I will always return calls to clients, as we take feedback from customers very seriously. Iβm unsure what line drying means and Iβm sure not a response that would come from any of my staff, unless information was provided by a vendor. We can only communicate information given by house sellers, so with regard to parking we cannot be held accountable for legalities around parking. I am happy to discuss any issues with you, as we do take all feedback on board, but I am not familiar with this file at all, please feel free to contact me direct. Regards Andrea Leader, Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.