Trusted Agent profile · Southend-On-Sea
★★★★★
361 reviews across 1 platform
255-259 Victoria Avenue, Southend-On-Sea, SS2 6NE
Leaders Lettings's office in Southend-On-Sea, at 255-259 Victoria Avenue, is rated 4.7 out of 5 across 361 reviews on 1 platform, including 361 Google reviews rated 4.7.
Every review we hold for the Southend-On-Sea office, from every platform, shown as written. First names only.
5/5
GoogleThank you so much Sophia for all of your help! You have been amazing with our move.
Dear Aisahtu Salihu We greatly appreciate your 5-star review and the time you took to share your experience with Sophia. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI recently moved to the UK from India, and my experience with Leaders has been exceptional. Their team has been incredibly supportive in helping me find the right accommodation. A special thanks to Sophia S, who has been in constant touch, addressing all my queries with patience and professionalism. Her dedication made the entire process smooth and stress-free. If you're looking for a reliable and hassle-free way to find accommodation, I highly recommend Leaders!
5/5
GoogleThe whole process was very smooth Sophia was a massive help throughout!
5/5
GoogleExcellent help and customer service. Communication was always very good and a special thank you to Charlie for all the viewings and help with any queries.
Gemma, thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Southend.
5/5
GoogleAmazing dealing with Martin and Sophia when leasing my new home, very easy to work with and efficient. Thank you so much!
Hi Nathan Doucette, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Southend branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleThe agency is amazing. Lisa Aston, my letting agent has been really amazing and always helpful. From my first rented apartment to another one, its been a really good experience all together ❤️ I will recommend the agency any time and day✅️✅️✅️✅️✅️✅️
Dear Aderinola Nirvana We greatly appreciate your 5-star review and the time you took to share your experience with Lisa. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleThank you to David and Charlie for all your hard work and putting up with me (I'm not an easy person to put up with). Thanks to the hard work, excellent communication and professionalism you both showed. We was able to exchange contracts in good time. Despite a few hiccups with my onwards move. Which you both helped resolve. Thank you again. I can highly recommend Leaders estate agents over the many other estate agents I tried in Southend.
5/5
GoogleDavid and Charlie went above and beyond to make this move. Possible. Professional polite and friendly service.
Dear Paul Jackson We greatly appreciate your 5-star review and the time you took to share your experience with Charlie and David . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleWe had an amazing experience with Leaders Agency! Sofia managed to help us move into our new place within just 24 hours, which was incredible. The whole process was smooth, professional, and completely stress-free. The team was very responsive and supportive throughout, and everything was handled efficiently from start to finish. Highly recommend! A very reliable and friendly letting agency!
Dear Shally Jose We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleLisa was absolutely fabulous & has. Made things very easy
Dear Steve Shand We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleWe have just completed on a house purchase with Leaders Southend. It was our first time buying and we got very little support from our solicitors. David Cook from Leaders was the most helpful person we had any contact with throughout the process and was absolutely fantastic!! We would absolutely recommend David and Leaders they were brilliant. Thanks so much for all your help David!!!
Dear Dean Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAn amazing service for me ! Communication was 10/10 , rapid responses at all times , personal support exceeded all my expectations . Leaders demonstrated such excellent team work which meant there was always someone to answers any queries or sign post you. they took the stress out of selling ! Thoroughly recommended !!
Dear A Google User, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleWe viewed a property with Charlie Francis that we are now in the process of purchasing. I don’t think we’ve had such a good house viewing like it.. ever. It felt like walking around with a friend who effectively pointed out the lovely …
Dear Keeley Sharp We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleAbsolutely brilliant service from leaders they helped every step of the way with the sale of my flat from start to finish. All staff were friendly and helpful could not have asked for anymore absolute top draw. Would recommend them for sure would definitely buy or sell from them again.
Dear Scott, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleExcellent service from Charlie, Nikki, James, and David. They were professional, responsive, and made the whole process smooth and stress-free. Really appreciate their support throughout, highly recommend!
Dear Anoopkrishnan I R, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleIf you ever have the opportunity to sell a property with Leaders - take it! David Cook & James Hepworth have both been fantastic throughout the whole process. The communication, the updates, even the responses around Bank Holidays were quick. Very grateful that they made this an easier process, especially since we had no luck with the previous estate agent we had tried. Thanks again!
5/5
GoogleIf you ever have the opportunity to sell a property with Leaders - take it! David Cook & James Hepworth have both been fantastic throughout the whole process. The communication, the updates, even the responses around Bank Holidays were quick. Very grateful that they made this an easier process, especially since we had no luck with the previous estate agent we had tried. Thanks again!
5/5
GoogleGreat customer service from Sophia , was lovely throughout the renting process
Dear Jamie Baffana We greatly appreciate your 5-star review and the time you took to share your experience with Sophia. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleThank you so much Leaders team,you displayed good team work,keep it up.With the help of Lisa, everything went smoothly,stress free.When ever I called to inquire something,she would answer and helped me or if she was not in the office,she would return my calls later or other guys from the office would assist me..Oh want more can we expect from the great team.Welldone Lisa,I appreciated your services and keep on doing the good job.I will definitely refer others people to Leaders.
5/5
GoogleJust wanted to express my thanks to all the team at Leaders for finding a great bunch of tenants for my HMO especially Sophia who went above and beyond, which has been much appreciated.
1/5
Googlevery disappointed got cancelled by two landlords without any explanation and the second time nobody got back to me with answers
Dear Mazn, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
GoogleHad a viewing with Lydia and she was incredibly professional and friendly. She was knowledgeable about the property and answered all of our questions 😊
5/5
GoogleHappily recommend Leaders. Been on a couple of viewings . I must say Lisa and Sophia always go above and beyond to help me. They are so friendly and happy to help me with any questions I need to ask and they are very thorough with their responses .They are a real credit to Leaders and im looking forward to them helping me in the very near future. Thank you Leaders !
1/5
GoogleOne of the worst companies I have ever had to deal with. I highly highly recommend everyone avoids at all cost. Truly awful customer service, incompetence and rudeness.
Dear Sam Peek, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
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