Every review we hold for the Southend On Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHave an offer on my home, so feel really under pressure to find my next ....maybe final home!! Really didn't know Thorpe bay ....found the Broadway, @ thank my lucky stars went into Haarts estate agents..met Ross @ Charlie...the kindest, most helpful people .....nothing is too much trouble, keep in touch with you too!!! Thanks guys, for making life so much easier....take back all the horrible things iv recently said about estate Agents!!!!! Looking forward to finding my new home soon !!!!!
Patsy · 29 July 2019
Agent replied
Hello Patsy, Thank you for taking the time to leave this lovely review, i'm pleased you have changed your mind on estate agents. Hopefully we find you perfect final home soon!
★★★★★ 5/5
GoogleThe service we received from Carl, Ross and the rest of the team throughout the sale of our property has been exceptional. We have dealt with a few estate agents both in the past and where we have been looking to buy, but none stand up to be as great as these guys. The property we have gone on to buy is unfortunately not through haart but I’ve had more updates from haart about the house we’re buying than I have from the estate agents that are supposedly managing it; customer experience is definitely at the ‘haart’ of what they do.
Marcus · 29 July 2019
Agent replied
Hello Marcus, Thank you for taking the time to leave this review and i'm pleased that your service has been good. We hope the end your sale and purchase goes just as well.
★★★★★ 5/5
GoogleWe would like to thank the Haart staff at Thorpe Bay Essex for their swift attention to our request to view a property which was of interest to us and, in particular, the team member called 'Ross'. He showed knowledge and detail to all the questions we put to him with a genuine warmth and a sense of humour without familiarity. Without doubt, he is the top agent we have encountered whilst visiting all the local estate agents in our search for "the right property
Mr · 29 July 2019
Agent replied
Hello Mr and Mrs Blackman, We are pleased Ross showed you his knowledge of the property and you felt you received a great service from us.
★★★★★ 5/5
GoogleThe team at Thorpe Bay Haart have been absolutely fantastic with helping me and my partner find our perfect first home together! They have helped us along the way and have been so friendly and reliable with any questions we have had. Ross has given the entire experience a real personal feel and has been so enthusiastic throughout the process of us finding somewhere to buy! Thank you so much to all the team, and we hope the process continues to go as smoothly as it has so far!!
Jack · 29 July 2019
Agent replied
Hello Jack, We are pleased Ross has provided you with great service in finding your perfect first home. We can't wait to hand over your new keys.
★★★★★ 5/5
GoogleThe service from haart Thorpe Bay has been brilliant. Ross has kept me up to date with my offer which was successful and has been very helpful in finding me solicitors.
Jeanette · 29 July 2019
Agent replied
Hello Jeanette, I'm pleased Ross was able to help you secure your offer and we hope the whole buying process runs smoothly for you
★★★★★ 5/5
GoogleI have been speaking with Ross Rawlings about a property we want to buy and he has been very accessible, always interested to hear what you have to say/want to ask and extremely helpful. I'd say he was going above and beyond his duties on a regular basis and always comes back to you. Michelle has also been great and Lewis and basically everyone else at the branch. Thanks very much and here's hoping to getting our forever house.
Dave · 29 July 2019
Agent replied
Hello David, We are please Ross, Michelle, Lewis and the rest of the team have been great to you. Fingers crossed for the purchase going through
★★★★★ 5/5
GoogleFrom the moment that my husband and I met Ed East on a viewing, we were put at ease.We found Ed extremely polite and a real genuine person. He was informative, respectful, not pushy and the most important thing, he listened!
Hence to say, he knew exactly what our requirements were on looking for a property. He kept us updated on a regular basis of new property coming on to the market. Ed's communication and people skills are second to none. I have 90% of the time, been able to talk to Ed when I call Haarts, if he is not available then he always has called me back at his earliest convenience. as far as my husband and I are concerned, we consider Ed is a real asset to Haarts Estate Agents!
Kerry · 26 October 2018
Agent replied
Hello Kerry, Thank you for this lovely review on your service from haart and especially Ed he is a real asset to our team.
★★★★★ 5/5
GoogleWe would like to thank the Haart staff at Thorpe Bay Essex for their swift attention to our request to view a property which was of interest to us and, in particular, the team member called 'Ross'. He showed knowledge and detail to all the questions we put to him with a genuine warmth and a sense of humour without familiarity. Without doubt, he is the top agent we have encountered whilst visiting all the local estate agents in our search for "the right property
Mr · 26 October 2018
Agent replied · 24 October 2024
Hello Mr and Mrs Blackman, We are pleased Ross showed you his knowledge of the property and you felt you received a great service from us.
★★★★★ 5/5
GooglePure class from start to finish, Michelle was fantastic throughout and ensured we got the house in the smoothest possible time frame. A true asset to the industry.
Colin Horton
Lease · 29 July 2019
Agent replied
Colin, thank you for taking the time to leave us your feedback.
It was a pleasure being involved in getting you moved into your beautiful new home
★★★★★ 5/5
GoogleThank you Lewis for being so understanding & respectful with our situation. During the process of buying and selling. If things change we will definitely come back to you
Mr · 26 October 2019
Agent replied · 24 October 2024
Hi Mr & Mrs Lovett, Thank you for leaving this lovely review of Lewis. We wish you all the best for the future.
★★★★★ 1/5
FacebookI would never use haart again they did not sell my house, I changed estate agents which they were fine about then 2 years later they've said I was in breach of contract and they want 3% commission, after a lengthly battle I have to pay them £6000 with solicitors on top. So unfair considering I already paid commission to an estate agent.
I could go to court but am too nervous.
So thought I'd settle out.
So not happy with haart.
Tracy · 30 August 2017
Agent replied
Dear Tracy,
We have investigated this with our head office as it was not something the branch were aware of. This has now been dealt with by our Legal Team, so we are unable to comment fully here but we would only ever charge a fee in line with our …See more
★★★★★ 5/5
FacebookHarry was extremely helpful in helping us look for our next home. Appointments made for our convenience, very informative on the properties and area. Thank you Harry. Pleasure meeting you.
Kim · 31 January 2019
Agent replied
Kim ,
Thank you for your kind review; we are happy to pass along your comments to Harry here at haart Rayleigh!…See more
★★★★★ 5/5
GoogleFirst class service from a first class team. From first to last, they were professional and friendly. Well done all of you, especially Michelle who is a real star!
Nigel · 29 July 2019
Agent replied
Nigel Thank you for taking the time to review your haart experience. It was a pleasure to help you sell your property and once again thank your for your kind words
★★★★★ 5/5
GoogleJust a massive thank you to Carl for all his support and guidance in selling my house through a difficult time, he has been very Understanding with my situation.
Angela · 29 July 2019
Agent replied
Hello Angela, Thank you for leaving this review for Carl we are pleased he has been able to support you through the sale of your home
★★★★★ 5/5
GoogleThank you Lewis for being so understanding & respectful with our situation. During the process of buying and selling. If things change we will definitely come back to you
Mr · 29 July 2019
Agent replied
Hi Mr & Mrs Lovett, Thank you for leaving this lovely review of Lewis. We wish you all the best for the future.
★★★★★ 5/5
GoogleI spoke to several agents before choosing Haart. They have a fantastic track record and exemplary service. The fee was more than justified for the sale of my property. They offer a service other agents haven't in the past. They called regularly with updates, had a consistent flow of viewings and ensured a smooth sale. The team are all very accommodating and attentive. I have recommended them to my friends and I will be using them in the future.
Kelvin · 23 October 2017
Agent replied
Thanks Kiran all the best
★★★★★ 5/5
GoogleHave to say that Michelle at Haart Thorpe Bay has been excellent , efficient and very helpful and has made the purchase of my property go very smoothly.
Jean · 29 July 2019
Agent replied
Hi Jean, Thank you for taking the time to leave this review and we look forward to seeing you soon to hand over your keys.
★★★★★ 5/5
GoogleLisa is fantastic. Couldn’t be more helpful and informative and goes out her way to make the experience stress-free! Thank you Lisa!
Aimee · 13 April 2021
Agent replied
Thank you Aimee for your review. We are really pleased that Lisa was able to help you to relieve some of the stresses that come with buying a property. We wish you all the luck with your purchase, and if you need any more assistance then please do not hesitate to get in contact with Lisa who will be more than happy to help.
★★★★★ 5/5
FacebookDan was great help and kept in contact with us about properties that would be suitable for us and kept our specification in mind each time. Thank you!
Gina · 15 February 2019
Agent replied
Hi Gina,
Thank you for your feedback. We're pleased Dan has been able to help with your property search. Should you need anything in the future, please don't hesitate in contacting us. …See more
★★★★★ 5/5
FacebookSteve, Harry and Dan did a fantastic job on marketing and selling our house this year. Even when had issues, they were constantly on the case chasing respective people and keeping myself in the loop. They were courteous and a hard working team who enabled us to achieve the best for our property. I wouldn’t hesitate in recommending the team to friends and family if looking to sell their homes or even to purchase.
Elizabeth · 5 November 2019
Agent replied
Hi Elizabeth,
Thank you for leaving a great review and feedback. We're really pleased you've had a great experience with the team and so happy with the service received. …See more
★★★★★ 5/5
FacebookEfficient service and helpful team. Thank you Harry for keeping us updated with new properties. We are currently buying and are pleased with the ongoing professional service.
Lacey · 7 February 2019
Agent replied
Hi Lacey,
Thank you for the feedback. We'll do what we can to help get the transaction moving as swiftly as possible to get you in to your new home. …See more
★★★★★ 5/5
GoogleI am so grateful to Carl and the team at Thorpe Bay for their time, effort and support towards myself in the sale of my property.
Anna · 29 July 2019
Agent replied
Hi Anna, Thank you for leaving this lovely review for Carl and the team. We wish you all the best in the future
★★★★★ 5/5
GoogleHaart Thorpe Bay have provided an excellent service for the sale of my house. I would really recommend them. It has been a really positive experience all round. They are always on top of everything, great communication, friendly, highly efficient and professional. I would especially like to mention Michelle who has been completely brilliant, nothing has been too much trouble for her and she has been incredibly helpful and supportive. 5 stars from us!
Anna · 29 July 2019
Agent replied
Hi Anna Leman, we are very happy to have provided you with such a positive experience! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
★★★★★ 5/5
FacebookAlthough I did not purchase a house through Haart I would like to mention that Dan was great during the process that we were looking.
Cherie · 29 November 2019
Agent replied
Dear Cherie,
Thank you for taking the time to leave feedback on the service you've recently received from Dan. We're pleased he stood out with his service. If you need further help in the future, we'd love to help further. …See more
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