5/5
TrustpilotBear estates are Brilliant
Bear estates were fantastic and supported me every step of the way. They assisted when required and nothing was an issue. Will definitely use again.
Trusted Agent profile · Southend-on-Sea
Bear Estate Agents Southend-on-Sea reviews
★★★★★
280 reviews across 2 platforms
1336 London Road, Leigh-On-Sea, Southend-on-Sea, SS9 2UH
Part of Bear Estate Agents, see every office.
Bear Estate Agents's office in Southend-on-Sea, at 1336 London Road, is rated 4.6 out of 5 across 280 reviews on two platforms, including 97 Google reviews rated 4.7.
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Reviews
Every review we hold for the Southend-on-Sea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotEveryone was excellent
Everyone was excellentTony, Rob & Rick were helpful professional and always available Helen in sales progressing really kept it all together for me, she went above and beyond to make sure we got our sale completed
5/5
GoogleWe recently sold our property with Bear estate agents who were helpful throughout the whole process. Megan in particular was fantastic, she kept us informed the entire time and communicated with the entire chains solicitors. Without Megan's hard work I do not believe we would have completed so quickly.
1/5
TrustpilotI had a disappointing experience with…
I had a disappointing experience with this estate agent. After waiting over 5 months for the vendor to provide a building certificate requested by my lender, they withdrew as soon as I began the process of arranging inspections to be carried out. The boiler hadn’t been serviced in years, despite the negotiator, Jack, assuring me during the viewing that it was 'regularly serviced.' My buyer’s report recommended I conduct checks, as the only boiler record was from 2010, back when I was still in secondary school! Once the report was provided to me end of August 2024, I immediately worked to get the inspections booked in with the agent. I was informed that the vendor was unhappy as I had my mortgage offer since end of July 2024. I informed the agents that my conveyancer has completed their due diligence and strongly advised I get these inspections done before exchange. Exchange which I was positive would be set to take place by latest end of September pending the inspections all coming back clear. When I raised this, Joe, the managing director, remarked, 'Your conveyancer should have advised you to do this check sooner,' which came across as both unprofessional and condescending. To top it off, the vendor has now relisted the property with a £35k price increase. The behaviour from both the vendor and the agent felt like pure intimidation and bullying.
5/5
TrustpilotSydney was so helpful
Sydney was so helpful , nothing was too much trouble . When the conveyancing became slow Sydney helped to speed it up again . Communication was brilliant . Thank you so much
5/5
GoogleRecently sold my parents property and was thoroughly impressed with the team, they managed to sell the house that two other agents couldn’t! The Manager Megan was very friendly, accommodating and welcoming to our needs.
5/5
GoogleVery positive experience using Bear as a buyer - Marcos has been patient and professional with us throughout our viewings and we are so impressed with the speed and care with which he has handled things.
5/5
TrustpilotCan’t thank Sydney and Helen enough for…
Can’t thank Sydney and Helen enough for chasing and updated me throughout the process Managing to complete the day our offer expires which didn’t look possible with the legal issues but despite this still they still chased all parties Now we have our forever home !
5/5
TrustpilotProfessional and friendly
Professional, friendly and helpful staff. From first contact to final completion I was kept up to date. Special thanks thanks to Leigh-Anne and Jamie.
2/5
TrustpilotDisappointed - would not recommend
Previous sales/purchases with other agents have shown a stark comparison to what we have experienced with our recent purchase with BEAR in Leigh on sea.
5/5
GoogleBear Estate Agents were fantastic throughout our sale., proactive, professional, and always quick to respond. They kept the momentum going and made sure we had all the information we needed at every stage. Really smooth process from start to finish, we would highly recommend!
5/5
GoogleThe after sales experience from offer to completion was very good. Thank you, Meghan. We were kept informed of progress and the Team helped the buyer progress.
5/5
GoogleCannot recommend Bear Estate Agents more highly. We have had a reasonably long process in our buying and selling (through no fault of theirs) but Bear has been with us every step on the way. We originally used another local agent who seemed to lose interest once there were no potential buyers within the first 4 weeks. I have to especially call out Megan for her incredible tenacity to push things ahead and communicate all updates no matter whether big or small with what ended up being an incredibly long chain all with their own requirements. There would be no questions in using Bear again for future transactions. Thanks, team.
5/5
TrustpilotWe recently purchased a bungalow in…
We recently purchased a bungalow in hockley, Zoe was a star she had kept us informed though the whole purchase it made the process so much easier for us . Highly recommended Zoe and her team . Sharon and Martin Parker
5/5
TrustpilotVery responsive
They kept us informed throughout the whole buying process. They were very quick responding to our emails/calls. I would use their services again.
5/5
TrustpilotGreat service from start to finish very…
Great service from start to finish very helpful all the way through the sale I would highly recommend them and will definitely be using them again,
5/5
TrustpilotAmazing team
Amazing team, very polite, updating me every step of the way with my sale, I highly recommend Bear Estate Agents
5/5
GoogleBought and sold through Bear and they were brilliant from start to finish. Megan and the team did a great job and kept us updated through the whole process. Thank you.
5/5
GoogleReally great turnaround, fantastic staff and approach to work. Megan was amazing at looking after day-to-day matters while ensuring she did everything possible to make our timelines work. Huge thanks to Megan and the rest of the Bear team!
5/5
GoogleAll at Bear estate agents were polite, professional and did a very efficient job on selling our property. I would definitely recommend using them.
5/5
TrustpilotDon't use anyone else!
Don't use anyone else!I have had some awful experiences in the past, but Bear was a dream to work with. From the initial quote service through to booking viewings and aftercare, communication was always there, always approachable and they did such a stellar job.I am recommending them to anyone i know wants to move and cannot speak highly enough of them :)Thank you team for making this an easy process!
5/5
GoogleBeing new to the experience of buying and selling properties, I was taken care of by advanced professionalism throughout my first ever process. Cannot thank Megan enough for everything!
5/5
GoogleI have been very happy with Bear right from the start, around 4 months ago. I was pleased, when Jack first came to value my property, with his pleasant attitude, which made me feel at ease, and I then new I was going to Bear to help guide me through what I believed to be a daunting task of selling my house of over 30years. I was kept informed at every step, as we had people to view, and I met more of the staff from Bears at each viewing. Each and everyone I met, or spoke to on the phone, were so polite and easy to talk to, it felt like you were talking to your friends, and yet they were very professional as well, in the advice and help they were giving. And finally, the day I exchanged. All their work has got me to this point and I couldn't be happier, so a big thank you to all the members of the team that looked after me and I would recommend them unreservedly, if you are looking for a very professional and friendly team, to help you move to the next chapter of your life.
5/5
TrustpilotMy experience with bear
The team was professional, responsive, and made the whole buying process smooth and stress-free. I felt well supported from start to finish and would happily recommend them.
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Bear Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southend-on-Sea.
